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Casa Andina Standard Cusco San Blas
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Reviews (641)
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All reviewssan blasmachu picchuthe main squarecoca tealovely hotelinca trailstaff was very friendly and helpfulbeautiful courtyardaltitudebagscocoatours
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264 - 269 of 641 reviews
Reviewed 13 October 2010

Casa Andina San Blas was a very nice, small hotel. The walk up hill was not that bad once you became acclumated to the altitude. The staff was very friendly and the breakfast buffet was acceptable. The only issue we had was there was an open air concert near by that went on till 2am!! It was heard through out the hotel and extremely loud to the rooms that faced the concert. We had to swithc rooms at 12:30am so we could get a couple hours sleep before hiking Machu Picchu. Not the hotels fault, of course, but definately check before you book.

  • Stayed: August 2010, travelled with family
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Thank jillywade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasaAndina_GR, Propietario at Casa Andina Standard Cusco San Blas, responded to this reviewResponded 29 October 2010

Dear Guest,

We cannot be more thankful for your positive comments regarding your experience at Casa Andina Classic San Blas.
We sincerely regret the noise inconveniences you encountered, but look forward to have you with us in a not too distant future. It will be a pleasure to serve you again.

Kind regards,
The Casa Andina Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2010

i stayed here for 2 nights in late September 2010. Rooms were very comfortable with fantastic views of Cusco. Service was exceptionally good, both Ian and Susan (especially!) on reception but also everyone there was very friendly always with a smile and keen to help. I thought the hotel was excellent value!

  • Stayed: September 2010, travelled solo
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Thank simonm71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2010

I enjoyed this hotel a lot. The staff was very friendly and helpful. The breakfast was wonderful with fresh fruit and lots of choices. Appreciate the cocoa tea in the lobby. It Was a safe place to store luggage Our When we went to hike the Inca trail. I would highly recommend Staying here .

Stayed: September 2010, travelled with friends
Thank happyjoyousandfree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2010

We had four nights in the Casa Andina, San Blas, in three separate rooms. The staff was invariably pleasant and helpful; the rooms OK, and the breakfasts excellent, but no restaurant open so no opportunity to get coffee/tea at odd times of day or evening, which was a problem on arriving back from Machu Piccu in mid-evening to find no refreshment other than water or that coco tea stuff.
The problem was sleep quality, or lack of it.
This hotel fronts onto narrow streets, front and back. The windows are not double glazed and sound proofing between rooms and outside and between rooms and each other is either non-existent or very poor.
On our first night we couldn`t sleep because of a group of local drunks carousing in the street outside, for hours. The hotel staff tried to move them, the police wouldn`t come, so the hotel moved us to the other side of the building, in the middle of the night. On our last night, our room overlooked thee road at the front of the hotel. Traffic up the road continued all evening and, intermittently through out the night. The road is on a hill and there is a sharp left hand turn right outside the hotel. Local practice is to toot the car horn when turning the corner. This went on all night.
The two nights in between we were in internal rooms, isolated from external noise. but this is a hotel that serves travellers to and from Machu Piccu, Puno etc and they arrive at odd hours and get up anytime from 5.00a.m. The sound proofing is such that you hear all noise above, under and each side of your room.

Cusco was great, we really enjoyed it, but the Casa Andina San Blas??? They try hard but no thanks; sorry

  • Stayed: September 2010, travelled as a couple
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Thank mooney_peterj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasaAndina_GR, Propietario at Casa Andina Standard Cusco San Blas, responded to this reviewResponded 28 September 2010

Dear guest,

We very much regret that we missed the opportunity to offer you an absolutely pleasant stay at our Casa Andina Classic San Blas. We truly understand your disappointment regarding the noise inconveniences and apologize for this issue.

Certainly, our hotel manager even contacted local police officers to maintain the loud neighbors away from the hotel. Unfortunately, they did not arrive on time. We are very sorry to know that you did not enjoy our hotel and if we, somehow, failed to make your stay memorable.

We would like to mention that our staff is very respectful with our guest’s rest and that we try very hard to avoid noise from other guests or from daily operational activities. Please know that your opinion is entirely important to us when working towards guest satisfaction. Therefore, we can not be more grateful for the time you set aside to share your comments.

We sincerely hope to have you with us at any of our Casa Andina properties in the near future. It will be a pleasure to serve you again.

Kind regards,

The Casa Andina Team

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Reviewed 15 September 2010

Great all around - wonderful location, staff is professional & very helpful, great views of the city, nice breakfast, free internet, comfortable beds & nice HOT showers!

  • Stayed: September 2010, travelled as a couple
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Thank pinotchicky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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