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Casa Andina Premium Cusco
Ranked #32 of 171 Hotels in Cusco
Certificate of Excellence
Reviewed 21 August 2014

The memory that stands out for me about this hotel is the staff, always smiling, always friendly. The hotel itself was very lovely and the rooms were clean and comfortable. It was in a great location to explore old Cusco city. On my first stay, I was on the ground floor not far from the bar, and it could be a bit noisy with people going off to bed, and not considering that people might be sleeping in the rooms they were passing, The breakfasts were very good quality, and again the staff service was terrific.

Room Tip: Despite the stairs, second floor room quieter
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  • Stayed: August 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Rita L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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720 - 726 of 2,177 reviews

Reviewed 21 August 2014

We stayed here on our first visit to Cusco and couldn't have been happier. Lovely facilities, very friendly staff, super beds and linens, excellent breakfast, very comfortable public areas (where we met some very interesting guests, and a cozy little bar. Located just a few minutes walk from Plaza de Armas. Highly recommend! Great hotel for the price.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Kevin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014

I travelled to Cusco with a group of women from Canada, and our tour leader had used Casa Andina Hotels all throughout Peru for our stay. But I have to say my stay at this hotel was very disappointing, and upsetting. On the day of our checkout, I had left my computer in my room under the covers at the head of the bed. When I realized it on the bus a very short time later, a call was made to the hotel and of course housekeeping did not turn it in, and said they did not see it when they made up the room. Well that computer is still showing its location in Cusco , Peru. At the housekeepers home I presume. So BEWARE of THEFT and UNSCRUPULOUS STAFF. The management said I would hear from head office. Well it has been over 2 months and I have heard nothing.

Stayed: June 2014, travelled with friends
Thank Linda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasaAndina_CS, Propietario at Casa Andina Premium Cusco, responded to this reviewResponded 20 August 2014

Dear guest,

Thank you for sharing your comments with our team regarding your recent experience at our Private Collection Cusco hotel.

We are very sorry to know about the impression you took from our staff members. Please, rest assured that your case was taken very seriously, and with the support from our security team and hotel management, we were able to investigate this atypical situation as soon as it was reported to us. To conclude this investigation, we contacted your travel agency and gave them a full report about the facts that took place in the hotel.

We truly regret that your agency did not share this information with you; unfortunately, we did not have your e-mail address or phone number to contact you directly. We would like to share this report with you, and for this, we ask you to please contact us at customersatisfaction@casa-andina.com.

Once again, we apologize for any inconvenience this has caused you. We look forward to receiving further communication from you.

Sincerely,

The Casa Andina Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

Rooms are clean
Beds are wide and very comfortable
Service is excellent and immediate
Staff is helpful
Nice bar in the hotel
Location is 5 min walking from plaza de armas
Wi if is free the connection is a bit slow

Stayed: August 2014, travelled with family
Thank Shlomi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2014

This hotel is perfectly located in Cusco. Just one block from the Qorikancha and most of the attractions between 2 to 5 blocks away.
The hotel is a historical building with very nice decoration and several patios. Perfectly decorated and with great ambience. Service was great. Breakfast and food in general was very good and abundantly.
Just as my review of the Casa Andina Private Collection Arequipa, my only complaint is the room. While the main areas of the hotel looks like a luxury 5 star or a boutique hotel, the rooms are small and very simple and more like a 4 star hotel. In fact the rooms seem to be out of place. However they are very clean and everything needed.
Wonderful service offered by all the staff.

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank kartikmexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2014

We visited Cusco in July-Aug 2014 and stayed at Casa Andina. The service was terrific: the staff was uniformly helpful and friendly. Special thanks to all the staff, and especially the concierge (who helped with finding a guide to tour the Sacred Valley, and booking bus tickets to Puno) and Michael (the bell-boy) for their assistance.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank LN_20142014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2014 via mobile

Room was very spacious and clean. Food was ok . People nice but clearly it is a corporate set up , not super personal .
Loved the building . Location worked well for us about ten minutes to the square . Nice set up with coca tea and places to.rest first day . No purified water is ridiculous . Still a very nice place to acclimate to 11000 feet!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank SFmomof3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa Andina Premium Cusco

Address: Plazoleta de Limacpampa Chico 473, Cusco, Peru (Formerly Casa Andina Private Collection Cusco)
Region: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Cusco
#12 Luxury Hotel in Cusco
#13 Family Hotel in Cusco
#23 Romantic Hotel in Cusco
Price Range: £67 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Andina Premium Cusco 4*
Number of rooms: 93
Official Description (provided by the hotel):
Casa Andina Private Collection Cusco is located in a beautiful eighteenth century mansion. Its majestic colonial courtyards invite you to live an authentic Cusco experience, in a space full of beauty and history. It is located just 4 blocks away from Cusco's main square, ideal city point for exploring the delights of the Imperial city. Start the tour from the Limacpampa square, located just outside the hotel. Discover the magic of the mythical city of Cusco, and its narrow cobbled streets. Be surprised by the ancient Inca culture. ... more   less 
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Also Known As:
Casa Andina Private Collection Cusco Hotel Cusco
Cusco Casa Andina Private Collection

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