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“Fantastic Service”

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Hotel Casona les Pleiades
Ranked #5 of 365 Cusco B&B and Inns
Certificate of Excellence
San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic Service”
Reviewed 9 January 2014

I highly recommend the Hotel Casona les Pleiades. I will stay here again. The hotel service was fantastic. They customized their service to our specific needs. We had to leave at 3:30AM for a trip on the Inca trail and the hotel provided a breakfast for us at 3AM!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Brian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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518 reviews from our community

Traveller rating
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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Stockholm, Sweden
1 review
Reviewed 4 January 2014

Good location. Plaza the Armas within a short walk. Small hotel and very friendly staff. We can absolutly recommended this hotel it is good value for money, Wifi free. Breakfast good
/Mikael o Christina Lidingö

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Mikael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 December 2013

I stayed with my brother for 3 days the first week of September 2013, and both of us were very happy with the experience. The room was adequate, quite, comfortable and always very clean. A calefactor was readility available to warm it up at night since Cuzco tends to be cold. The hotel has a lot of character, beautiful, and is in a well kept and refurnished casona in the Barrio San Blas (about 7 blocks from the Plaza Mayor and Cathedral). In just 15 minutos walkingdown the Cuesta de San Blas you could be there, while seing interesting things (including La Piedra de Las 12 esquinas). Also, the hotel is just 1 block from the Plazoleta de San Blas, and nice place you must visit and wander around. We did not have problems with street noise. There is a computer with adequate internet connection that guests can use free of charge. The rate we paid was $ 64 per night for a two bed room, which is very reasonable and included a good breakfast. You can get good and time laundry service if you need. Importantly, I must say that the staff was always friendly, helpful, and doing great service. I want to emphasize how warm with us they were always !. The owners (an Italian-Peruvian couple) and their son were always around. How can I summarize everything: Convenient location in a quiet place, excellent service, and a hotel that is an architectural jewel. In addition, when we were leaving (sad to do so) other larger rooms at the top (3rd floor) were put in operation. These have windows facing the beautiful tiled-roofs scenary of Cuzco. So, I recommend this place and will be happy to go back !

Room Tip: Try the rooms at the top level if available. These have views of the tiled-roofs of Cuzco.
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank jgarciaheras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
1 review
Reviewed 23 December 2013 via mobile

The staff were nice but very concerned with rules without always having a sense of customer service. Clean and quiet with some good views. Big emphasis on security so had to ring bell to get in at all times of day--or night. (You can hear the bell at night when the night owls come in.) Breakfast was nice--not outstanding. Did have to talk staff into a little milk for my instant coffee in the afternoon. ("Only available in the am"). Good location to plazas in the historic district.

Stayed December 2013, travelled with friends
Helpful?
Thank denversearch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lima, Peru
1 review
Reviewed 17 December 2013

Great location in San Blas area near lots of shopping! Very close to the Plaza Armas as well (7-8 minute walk). The staff were so wonderful- the arranged airport pick-up at no cost, a tour of the Sacred Valley and a return trip to the airport. They also recommended nearby places to eat. The breakfast was great and included eggs (fried or scrambled), bread with butter, jelly, ham & cheese, and juice. The room was a little noisy because the hotel main lobby is open air and there was some street noise. I would still definitely recommend this for a few nights in Cusco!

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank 766AJW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rocky Harbour
Level 1 Contributor
4 reviews
Reviewed 30 November 2013

We stayed here for four nights towards the end of our trip to Peru. Helpful staff, good breakfast, loads of restaurants within easy walking distance. Uphill from the main plaza, but so is everything in San Blas. With extra blankets and a heater in the room, there was no way we would be cold (we didn't need half the blankets) and appreciated being able to open the windows/doors onto the tiny balcony ( even if it let in the noisy music from down the street).

Room Tip: The rooms overlooking the street have the disadvantage of late night music from the bars nearby.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank greatmountain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dublin
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 November 2013

Very nice place with really comfortable beds and good shower. Location is very good if you don't mind climb up the hill loads of quality restaurants nearby. Staff very friendly and breakfast good.
Only complaint we had was with our final bill. We booked through booking.com and I'm not sure who the fault lay with but when when we were checking out according to our booking.com invoice we expected to pay $288 but were charged $320. It wasn't a fortune but just left a bad taste.
All in all though a nice place and happy stay.
Sean Ireland

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank staggy81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Casona les Pleiades

Property: Hotel Casona les Pleiades
Address: Calle Tandapata 116, Cusco, Peru
Phone Number:
Region: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Airport Transportation
Hotel Style:
Ranked #5 of 365 B&Bs / Inns in Cusco
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Casona les Pleiades 3*
Number of rooms: 8
Official Description (provided by the hotel):
The hotel B&B "Casona Pleiades" is an intimate and charming private Bed and Breakfast, located in the historic artisans’ district of San Blas, three blocks from the Main Square, and within walking distance from Cusco’s main attractions, museums, restaurants and entertainment.Each room of our B&B features all modern comfort: private bathroom, cable TV, electric heater, safe deposit box, Wi-Fi internet connection and free internet access, orthopedic mattress, and down comforter.Services of laundry, tours and restaurants reservation, in-room massages, private taxi services, happy hour, complimentary airport pick-up on check-in day, etc. See you soon in CuscoThe Team at Casona Pleiades ... more   less 
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Also Known As:
Casona Les Pleiades Hotel Cusco

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