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“Fabulous - wish I could live here !!!!”

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Inkaterra La Casona
Ranked #2 of 165 Hotels in Cusco
Certificate of Excellence
Market Harborough, United Kingdom
Level Contributor
106 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Fabulous - wish I could live here !!!!”
Reviewed 18 September 2011

This hotel, well its more than a hotel. There is no reception you knock on the front door (and what a front door !!!) and are welcomed in to your new home. Check in / out takes place in your room. In our case we had a luxurious suite, with a huge bed (very comfortable), enourmous fire place (and yes we had the log fire lit), sofa and table / chairs. Behind the bed was a large bathroom, his n hers sinks, a rainshower and huge roll top bath. The amenities were great with big bottles of bubble bath and body lotion - essential in such a dry atmosphere and plenty of complimentary water. The heated towel rails kept the towels cosy n snug. The under floor heating ensured that we were never cold.

Our room had two floor to cieling windows which looked out over the square. Each had wooden shutters and glass sound proofed doors. It was lovely in the afternoon to sit and watch the comings and goings in the square.

We had breakfast every morning which was served buffet style but you could also order eggs and pancakes. The staff were great really friendly and seemed genuinely interested in you enjoying your stay in Cusco. The food was excellent. We had dinner one evening which was excellent quality a shame we were really too knackered to enjoy fully! We also had dinner in our room one evening for which there was no extra charge.

The building has bags of character and the rooms are decorated in keeping with the overall theme. We felt totally relaxed throughout out stay.

We left the hotel for a few nights and returned for our last night in Cusco/ Peru, they had retained all of our details and we felt like we were returning home to old friends. After a long journey this was much appreciated.

The hotel is well located only a 10 - 15 min walk (altitude adaption dependant !!!) to the main square, 10 mins enroute to the sacasahuaman temple (and at this altitude 10 mins counts !!!) there are also 2 great little eateries in the square The Fallen angel next door (bar/ restaurant) and Mamas cafe ideal for lunch and snacks. The Larco museum is also next door.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Gingercat_2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
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English first
Fairfax, Virginia
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 6 September 2011

I don't know if this was my favorite hotel in Peru because we stayed there the longest or because it is so incredibly beautiful. I chose La Casona because it has only 11 suites over the 126 rooms of Hotel Monasterio, although they face each other on Plaza Nazarenas. La Casona is a small mansion dating from the 1600's that transports you back to Peru's Colonial era with all the amenities of a contemporary boutique hotel. It is perfectly located - a short walk to Plaza de Armas and a variety of excellent museums and restaurants.

Our corner balcony suite was lovely and spacious. Although, I had a chance to see other rooms later and ours was smaller than most. While some reviewers had problems with street noise, we did not, even though our room was on the street. Everywhere you looked throughout the hotel, there were arrangements of art objects and furnishings suitable for the subject of a painting. The entire staff provided unobtrusive but efficient service during the four days we were there. This included making a fire in our suite's fireplace on chilly afternoons and placing hot water bottles between the sheets as part of the evening service. The dining area is intimate and the service was excellent as well. The breakfasts were good - as substantial (with quinoa pancakes) or light (with plenty of fresh fruit) as one wanted them to be for a day of exploration. We also had a dinner at the hotel and that was also very good, as was the afternoon tea.

All in all, it was a most enjoyable experience.

  • Stayed August 2011, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank lapintura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
63 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 31 August 2011

This was our fourth stop on our vacation to Peru and our favorite hotel. After dusty travel, hiking and biking, 3 of the 5 of us headed for the big (and very clean) bath tub. The rooms have beautiful old world detail and modern comforts. We ordered wine for the room in the evenings and coffee in the morning, all showed up with in five minutes and was served beautifully.

The location is ideal - very close to good restaurants, attractions and art shops. We would definitely recommend this hotel.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank adventurefamilyfive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 August 2011

My husband and I just returned from two weeks in Peru. We spent two nights in Inkaterra La Casona in Cusco. The property is beautiful and small; understated from the outside and very regal in the inside. It's located in a very nice area that is walking distance to the main square. The hotel is overall very charming and has an old-world feel. The reason I give this hotel 3 stars is for the service. Our room (which they call a "suite") was located next to an narrow alleyway where any sound is magnified. On the second morning of our stay, at 5am (yes--still dark and exactly 5am) my husband and I were awakened by construction workers loading/dropping large steel pipes into a truck. With our room directly next to this alley, the sound was magnified--even with the door/window closed. No exaggeration - this was LOUD. I immediately went downstairs to tell the person on duty. He said there was not much he could do. The sound continued to gyrate our room for another 20mins. Stuff like this happens.. and for whatever reason there are no laws that restrict this type of activity at 5 am. But - for this amount of money - the hotel should have, at the VERY least - apologized profusely, sent hot tea to the room or offer a massage.. Anything to show concern for a distressed guest. This sound was crazy loud and I couldn't go back to sleep. The next day upon checking out, I explained to the woman on duty who spoke better English than the man on night duty. She did apologize but did so with a slight condescension/boredom. So - the takeaway..do not stay in the room next to the alley and understand that you're getting a 5-star property with less than stellar service.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank talphil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McLean VA
Level Contributor
247 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 4 August 2011

I have stayed in five-star hotels around the world, and few can compare to La Casona. It is simply extraordinary.

There are only 11 rooms, all suites, and it is very private and exclusive. Yet it is only a short walk from the main square of Cusco, in its own quiet square, which it shares with the excellent Pre-Columbian museum and its rival, the Hotel Monasterio. La Casona is set in a lovingly-restored mansion, with a inner courtyard similar to the Monasterio. But the door is closed to the outside--no one can enter unless they are a guest.

The rooms manage to evoke the historic nature of the building and yet are also uber-modern (especially the bathrooms.) The food in the restaurant is also terrific. The staff can whip up anything you ask, and every bite was delicious. (The breakfast, which is included, is especially good.)

The service is extraordinary and highly personalized. My wife realized she had lost her blackberry charger a few days after we left the hotel, and La Casona arranged for a replacement to be delivered our hotel in Lima, free of charge.

We were able to make a direct comparison between La Casona and the Monasterio because our children had to spend the first of three nights In Cusco at the Monasterio because of a reservation screw-up. Our rooms at La Casona were at least twice as large and our children reported the breakfast at the Monasterio was significantly inferior. Given the hotels are in the same location and are about the same price, there is no earthly reason why anyone would want to choose the Monasterio over La Casona.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank geldolphMcLeanVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethesda, Maryland
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 July 2011

The La Casona Cusco is a true find. Understated luxury, impeccable service, an "at home" feeling. The staff greets you by your name and are friendly and helpful. You could not find a better place to stay.

  • Stayed July 2011, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank PWin512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
62 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 30 July 2011

La Casona is a small but beautiful former mansion. Built in the 1600's, the building has 12 suites surrounding a sunny courtyard. The stone structure makes you feel like you're traveling back in time, yet the decoration and services make it feel like a contemporary boutique hotel.

Rooms: beautiful and very spacious, with a table for eating and a sofa sitting area. Also a large fireplace and TV/DVD player. The marble bathroom was wonderful -- separate shower and WC stalls, double vanity sink, huge bath underneath a window, towel warmers, etc.

Service: fabulous, the staff were gracious and welcoming, and every request was attended to promptly from room service to more firewood for the fireplace. Complementary 4pm tea is served daily, and the included breakfast is the white-tablecloth sit-down variety. We also had dinner one night in the restaurant, and the food was very good although the restaurant was rather empty.

Location: very convenient, short walk to the main plaza and San Blas, it is also fronted by a small but charming plaza. It is also right next to the Museum of Pre-Colombian art, which has a beautiful glass-box like restaurant inside.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ElevenBus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Inkaterra La Casona

Property: Inkaterra La Casona
Address: Plaza Nazarenas 113, Cusco 00000, Peru
Region: Peru > Cusco Region > Cusco
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Cusco
#5 Romantic Hotel in Cusco
#8 Family Hotel in Cusco
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Inkaterra La Casona 4*
Number of rooms: 11
Official Description (provided by the hotel):
First Relais & Châteaux property in Peru, an exquisite 16th century colonial manor, located just steps away from the picturesque main square. Once occupied by the conquistadors of Peru, it is now an exclusive boutique hotel that has been carefully restored to retain its historical heritage and décor. With suites set around a Spanish courtyard, the manor offers sober elegance without sacrificing authenticity. ... more   less 
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Also Known As:
Inkaterra La Casona Cusco

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