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Reviewed 7 January 2019

Lima is always a cool place to live and visit. The Hyatt Centric is located in the best corner ever. La esquina del movimiento, we would say in Spanish :). Its location allows to be in San Isidro while having access to shortcuts to avoid the heavy traffic during rush hours, it is between the commercial areas and the quite neighborhood, it is very close to La Calesa which is a must while being in Lima and the rooftop bar got style! Lots of good vibes here! Welcome to Lima Hyatt Hotel!

Room tip: Look for those rooms away from the gym as some guest take it serious when it comes to weights. ( It can be noisy)
Date of stay: November 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank DianaDeLaCruz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCentricLima, Gerente at Hyatt Centric San Isidro Lima, responded to this reviewResponded 7 January 2019

Dear Diana,

Thank you very much for your great comments, and for your preference!

You are definitely right when you mention that our location is a fantastic feature that truly makes it for our customers! You mentioned some of the activities/places Lima has to offer walking distance from the hotel. We're located at the financial district in Lima but also have many options to dine, shop and visit.

We are very proud to share with you that our hotel has been recently recognized for having the best F&B outlets in our company. Specially for our restaurant "Isidro" who has been nominated as "Best new restaurant 2018" by El Comercio for the Luces Awards.

We look forward to welcoming you back soon!
Again, thank you very much,

Sincerely,

Ignacio Mendoza
General Manager
Hyatt Centric San Isidro
+516111234

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2019

It's an amazing hotel with a beautiful rooftop for happy hour and late night. Great location and close to restaurants. The breakfast was delicious. Paulo and Henry were extraordinarily guys that help me. Coming back to this beautiful hotel in the future.

Room tip: King bed & sofa
Date of stay: December 2018
Trip type: Travelled solo
Review collected in partnership with this hotel
Thank sarahgg2055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCentricLima, Gerente at Hyatt Centric San Isidro Lima, responded to this reviewResponded 7 January 2019

Dear Sarah,

Thank you very much for taking the time to write such a delightful note! Fantastic! Our goal is to make each and every guest enjoy a great time in our property.
Undoubtedly, our great location makes it for all our guests and customers for the reasons you have mentioned.
We are very happy to hear that you found our staff friendly and professional. I will publicly recognize Paulo and Henry by showing your comment to our staff, so they can be motivated to keep up their great work.

Hopefully we will welcome you back in the not too distant future, for another wonderful stay. We appreciate your preference.

Sincerely,

Ignacio Mendoza
General Manager
Hyatt Centric San Isidro
+516111234

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2018

I will start by sharing that I travel around the world very frequently and have been to Lima about 7 times since 2008. I am very lucky that I trusted the other great reviews of this new property and decided to book my family for a 14 night stay. From the time we booked we had questions about help with airport transport and restaurant reservations and were able to easily message the property via Orbitz - they always quickly responded and offered great advice. The property is modern - high end - with the feel of a boutique hotel. On arrival - we were warmly greeted and quickly processed through check in - and offered complimentary room upgrades.

Room: In the room was an incredibly comfortable bed, large TV with both Spanish and English stations and well appointed bathroom including slippers and robe. Free daily amenities included water as well as an Illy pod coffee machine with free daily refills. The room also had some unique features including a night light that automatically went on when someone got out of bed, as well as multiple USB outlets on both sides of the bed. Lastly on the room - we like to have the room cleaned twice daily - they obliged with a smile.

Restaurant: The property has a fantastic restaurant where breakfast is offered. As a note - if you pre-pay breakfast at check in for your stay, the rate is $15 per person, if you wait to buy daily - it is $25. Breakfast was more of a weekend brunch - while of course they had staples such as eggs, fruit and yoghurt - they has other incredible options such as different pork dishes and tamales - as well as a generous cold cut and cheese space. Many juice options were available and all fresh. We also enjoyed many lunch and dinners during the stay - all were great. For later at night there is a roof top bar.

Pool / gym: There is a beautiful roof top pool and gym. Great views.

Staff: All staff were incredible - and would go out of their way to accommodate any request - the word "no" is not in their vocabulary - this includes front desk, housekeeping and concierge. While I would like to thank all - I would like to offer a special thanks to concierge Mr. Eduardo - he was able to get us a reservation at Central with 1 week notice (usually they have a 2 month waiting list).

Transport: If in need of quick transport the hotel has cars available at most times. While very nice (and professional) - given that Uber is readily and easily available - we used this option for special occasions only.

Neighborhood: The neighborhood is central and great - easy to get around.

To the entire team at Hyatt Centric Lima - you are all rock stars. We can not thank you enough for making our stay memorable - and look forward to returning. If you are conducting research for your next trip to Lima - you can confidently stop - just book this property - you will not regret it.

Date of stay: December 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Joesr438
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCentricLima, Gerente at Hyatt Centric San Isidro Lima, responded to this reviewResponded 28 December 2018

Dear Joesr,

In name of the Hyatt Centric family, we cannot thank you enough for your fantastic comments.
We are pleased to know how comfortable you all were in your guestroom during your stay.
We will make sure our associates are aware of your comments about their service oriented attitude and hospitality, kindly remarked by you in your public review.
We also want to thank you for your mentioning our product comfort and service.

We are most grateful for your sharing your nice experience with all through your review and hope to welcome you back soon.

Happy new year!

Sincerely,

Ignacio Mendoza
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2018

Excellent service, very new rooms and good business environment. The staff is very accommodating. Room is clean, well designed and specious. Well located in the heart of Lima's financial district. The food at the restaurant is top notch and reasonably priced.

Date of stay: December 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Connector53506762288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCentricLima, Gerente at Hyatt Centric San Isidro Lima, responded to this reviewResponded 24 December 2018

Dear guest,

We appreciate your fantastic comments and your time to post them publicly. As you mentioned our hotel has an excellent location and it is really a unique feature that all our guests enjoy. Thank you for your comments about our food.

We look forward to welcoming you back soon.
Happy holidays!

Sincerely,

Ignacio Mendoza
General Manager
Hyatt Centric San Isidro
+516111234

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2018

The newly oppened Hyatt Centric in Lima is a beautiful hotel in the center of San Isidro. The rooms are greatñ although a little bit small. The restaurant Isidro is magnificent especially for a gourmet breakfast that is impar in the city. I did not like the selection of drinks at the rooftop bar as I found the selection very limited and not highlighting Peru´s unique Pisco selections and cocktails. The food at the rooftop was overpriced. Great quality but tiny portions.

Date of stay: December 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank jorgegu1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCentricLima, Gerente at Hyatt Centric San Isidro Lima, responded to this reviewResponded 20 December 2018

Dear Mr. Jorge

We appreciate your comments and the time to share them, especially for your feedback about the food and beverage from our restaurant and bar. Rest assured we always look for ways to exceed our customers’ expectations.

We look forward to welcoming you back soon!!
Happy Holidays!


Ignacio Mendoza
General Manager
Hyatt Centric San Isidro
+516111234

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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