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Reviewed 10 January 2019

My boyfriend and I stayed here for 3 nights in December 2018 and really enjoyed our stay! Our room was large and had all updated amenities. The staff at the hotel was very helpful and accommodating. The price was also very fair given such a clean and modern hotel.

The location was great and the neighborhood felt very safe (might be because we were there over a weekend right after Christmas but it was awfully quiet). It was only about a 30 minute walk to some of the sites we wanted to see (Huaca Pucllana) and a 20 minute Uber ride to popular locations (Museo Larco). There were plenty of good restaurants around the area which were not very crowded (once again could have been the time of year).

We ate at the hotel restaurant one evening and enjoyed our meal. The only bummer about the hotel was that it did not include breakfast -- you had the option to pay $15 per day once you were there, but we opted not to as there were quite a few cafes around.

Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank daniellerUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCentricLima, Gerente at Hyatt Centric San Isidro Lima, responded to this reviewResponded 11 January 2019

Dear Danielle,

We appreciate your fantastic comments and for taking the time to share them publicly.

We take pride for the service provided by our staff graciously pointed out by you as helpful and accommodating! Rest assured we will publicly recognize their professionalism and warm attitude our customers like you appreciate.

The superb location of our hotel makes it for our customers too! They can enjoy much of what Lima has to offer at walking distance. A great and unique feature of our hotel.

We are also very proud to share with you that our restaurant "Isidro" has been recently nominated as "Best New Restaurant 2018" for the Luces Awards by El Comercio. Hopefully you can enjoy our breakfast for another time.

We will be happy to offer you a warm welcome back trustingly in the not very distant future!
Again, thank you very much!

Sincerely,

Ignacio Mendoza
General Manager
Hyatt Centric San Isidro
+516111234

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2019

Best hotel service, staff and food in San Isidro - Peru. The staff knew us and remembered our names, and even knew what we loved to eat. The service was exceptional. The room was so clean and detailed. Very impressive!

Date of stay: December 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Rita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCentricLima, Gerente at Hyatt Centric San Isidro Lima, responded to this reviewResponded 9 January 2019

Dear Rita,

As replied, thank you very much for your fantastic comments, we appreciate you taking the time to write such great reviews. You have frankly covered a lot of what the hotel has to offer!! Our hotel staff strives to serve each and every guest who distinguishes us with their preference, the best possible way! Our goal is to exceed our customers’ expectations. Thank you for your remarkable high notes about our product and service.

We really look forward welcoming you back soon!

Sincerely,

Ignacio Mendoza
General Manager
Hyatt Centric San Isidro
+516111234

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2019

Lima is always a cool place to live and visit. The Hyatt Centric is located in the best corner ever. La esquina del movimiento, we would say in Spanish :). Its location allows to be in San Isidro while having access to shortcuts to avoid the heavy traffic during rush hours, it is between the commercial areas and the quite neighborhood, it is very close to La Calesa which is a must while being in Lima and the rooftop bar got style! Lots of good vibes here! Welcome to Lima Hyatt Hotel!

Room tip: Look for those rooms away from the gym as some guest take it serious when it comes to weights. ( It can be noisy)
Date of stay: November 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank DianaDeLaCruz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCentricLima, Gerente at Hyatt Centric San Isidro Lima, responded to this reviewResponded 7 January 2019

Dear Diana,

Thank you very much for your great comments, and for your preference!

You are definitely right when you mention that our location is a fantastic feature that truly makes it for our customers! You mentioned some of the activities/places Lima has to offer walking distance from the hotel. We're located at the financial district in Lima but also have many options to dine, shop and visit.

We are very proud to share with you that our hotel has been recently recognized for having the best F&B outlets in our company. Specially for our restaurant "Isidro" who has been nominated as "Best new restaurant 2018" by El Comercio for the Luces Awards.

We look forward to welcoming you back soon!
Again, thank you very much,

Sincerely,

Ignacio Mendoza
General Manager
Hyatt Centric San Isidro
+516111234

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2019

It's an amazing hotel with a beautiful rooftop for happy hour and late night. Great location and close to restaurants. The breakfast was delicious. Paulo and Henry were extraordinarily guys that help me. Coming back to this beautiful hotel in the future.

Room tip: King bed & sofa
Date of stay: December 2018
Trip type: Travelled solo
Review collected in partnership with this hotel
Thank sarahgg2055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCentricLima, Gerente at Hyatt Centric San Isidro Lima, responded to this reviewResponded 7 January 2019

Dear Sarah,

Thank you very much for taking the time to write such a delightful note! Fantastic! Our goal is to make each and every guest enjoy a great time in our property.
Undoubtedly, our great location makes it for all our guests and customers for the reasons you have mentioned.
We are very happy to hear that you found our staff friendly and professional. I will publicly recognize Paulo and Henry by showing your comment to our staff, so they can be motivated to keep up their great work.

Hopefully we will welcome you back in the not too distant future, for another wonderful stay. We appreciate your preference.

Sincerely,

Ignacio Mendoza
General Manager
Hyatt Centric San Isidro
+516111234

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2018

I will start by sharing that I travel around the world very frequently and have been to Lima about 7 times since 2008. I am very lucky that I trusted the other great reviews of this new property and decided to book my family for a 14 night stay. From the time we booked we had questions about help with airport transport and restaurant reservations and were able to easily message the property via Orbitz - they always quickly responded and offered great advice. The property is modern - high end - with the feel of a boutique hotel. On arrival - we were warmly greeted and quickly processed through check in - and offered complimentary room upgrades.

Room: In the room was an incredibly comfortable bed, large TV with both Spanish and English stations and well appointed bathroom including slippers and robe. Free daily amenities included water as well as an Illy pod coffee machine with free daily refills. The room also had some unique features including a night light that automatically went on when someone got out of bed, as well as multiple USB outlets on both sides of the bed. Lastly on the room - we like to have the room cleaned twice daily - they obliged with a smile.

Restaurant: The property has a fantastic restaurant where breakfast is offered. As a note - if you pre-pay breakfast at check in for your stay, the rate is $15 per person, if you wait to buy daily - it is $25. Breakfast was more of a weekend brunch - while of course they had staples such as eggs, fruit and yoghurt - they has other incredible options such as different pork dishes and tamales - as well as a generous cold cut and cheese space. Many juice options were available and all fresh. We also enjoyed many lunch and dinners during the stay - all were great. For later at night there is a roof top bar.

Pool / gym: There is a beautiful roof top pool and gym. Great views.

Staff: All staff were incredible - and would go out of their way to accommodate any request - the word "no" is not in their vocabulary - this includes front desk, housekeeping and concierge. While I would like to thank all - I would like to offer a special thanks to concierge Mr. Eduardo - he was able to get us a reservation at Central with 1 week notice (usually they have a 2 month waiting list).

Transport: If in need of quick transport the hotel has cars available at most times. While very nice (and professional) - given that Uber is readily and easily available - we used this option for special occasions only.

Neighborhood: The neighborhood is central and great - easy to get around.

To the entire team at Hyatt Centric Lima - you are all rock stars. We can not thank you enough for making our stay memorable - and look forward to returning. If you are conducting research for your next trip to Lima - you can confidently stop - just book this property - you will not regret it.

Date of stay: December 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Joesr438
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattCentricLima, Gerente at Hyatt Centric San Isidro Lima, responded to this reviewResponded 28 December 2018

Dear Joesr,

In name of the Hyatt Centric family, we cannot thank you enough for your fantastic comments.
We are pleased to know how comfortable you all were in your guestroom during your stay.
We will make sure our associates are aware of your comments about their service oriented attitude and hospitality, kindly remarked by you in your public review.
We also want to thank you for your mentioning our product comfort and service.

We are most grateful for your sharing your nice experience with all through your review and hope to welcome you back soon.

Happy new year!

Sincerely,

Ignacio Mendoza
General Manager

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