We stayed at this hotel for 1 night at the end of our Peru trip. We booked a grand deluxe king room which was very spacious, clean and modern. It features a separate walk-in wardrobe and a massive bathroom with two sinks.
The service was okay. However, one front desk staff member was quite rude about a wifi query - not something I'd expect from the Westin standards. When I also queried another staff member about my SPG points, it was never rectified - even when I mentioned that I have already lost out on 12 nights worth of points from the Westin Sydney and that I did not want to keep missing out on more from this stay. She brushed me off, and said she would look into it another time. Of course, she never did.
We did have a great waiter at the Market 770 restaurant, although the dinner was average. Breakfast was a lot better. They offer you freshly made sandwiches/rolls as well, which is a nice touch and something not usual of 5 star hotels for breakfast.
The wifi is not free, but very good in terms of speed and connectivity. It's free in the lobby, but must be paid for in the rooms.
The hotel's location is fantastic; two blocks away, a shopping area with some restaurants can be found. Would stay here again only because of the beautiful and spacious rooms, but would probably avoid eating at the hotel and keep staff interactions at a minimum.
- Official Description (provided by the hotel):
- Westin Lima is a part of Starwoods Hotel and Resort. Guests staying here may be eligible to use their Starwood Prefered Guest (SPG) points according to what is stated on their webpage. ... more less
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- Also Known As:
- The Westin Lima Hotel Lima
- The Westin Lima Hotel And Convention Center