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“Great hotel, great location, extremely safe”

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Estelar Miraflores Hotel
Ranked #36 of 228 Hotels in Lima
Certificate of Excellence
Brisbane, Australia
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Great hotel, great location, extremely safe”
Reviewed 19 May 2013

We had been to Lima 10 days prior and stayed at another hotel which was also wonderful, but on our return from the Amazon, we needed just a place to overnight. Research about the area around the airport dictated that we came back to Miraflores. We couldn.t get into our previous hotel so chose this instead. We couldn't have been happier. Located right in the main area of Miraflores, on Larco Ave, just up from the Larcomar. The rooms were spacious, well appointed, with a terrific bed. They also gave us a welcome drink at the bar on arrival and water is included complimentary in the room. Unfortunately we had to check out very early the next day so didn't get a chance to sample breakfast. I would definitely stay here again and am comfortable recommending to others. Staff at checkin were very helpful , as were concierge, who also ensured we had a safe taxi to travel back to the airport in.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KerriMc27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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625 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
Sydney, Australia
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 18 May 2013

We stayed for a week in Miraflores, Lima and had a wonderful time at this hotel. The hotel feels every bit of 5 stars, and the staff are very friendly and helpful. The breakfast is wonderful here, they have absolutely everything including cold and hot food. The bar on the 21st floor was also wonderful, serving beautiful drinks with a beautiful view of the city. The only negative thing I'd say is that they didn't change our toilet paper/tissues/soap enough during our 1 week stay, and we actually ran out of toilet paper one night which wasn't great. But overall I'd highly recommend this hotel :)

Room Tip: Try to get a room on a higher floor (there are 21 floors in the hotel) as the traffic in Lima is lou...
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicki8959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 May 2013

I can't say enough about this hotel. It has a perfect location in the center of Miraflores. It is pretty has a lovely lobby bar,has clean, comfortable beds, nice sized rooms and nice bathrooms, attentive maid service, and our hair appliances could be plugged into the sockets. Breakfast buffet is served on the 21st floor with a great view of Lima. Outside the hotel are banks, money changers, a casino across the street, cafes, pharmacy, a nice 24 hour market-Vivanda_ for water, wine, fuits, etc. This was very handy!
But what makes this hotel so great are all the very cheerful, helpful staff!! We had our family group of 5 rooms with us for our son's wedding and the hotel bus helped me get everyone to the rehearsal dinner, the staff was great getting taxis, giving directions and recommending places for our group.Thank you Pablo, Juan, bellman Walther!!! and the managers-well managed place!!

Room Tip: the rooms higher up have a great view of Lima
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank caymama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelowna, Canada
Level Contributor
65 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 7 May 2013

My husband and I spent one night at the Hotel Estelar Miraflores on our way to Machu Picchu. The hotel is very clean, in a good area, and we felt safe the whole time we were there (after hearing way too many scary Lima stories). The room was good, the bed comfortable. The restaurant on the 21st floor had excellent food and a buffet breakfast was included with our room.

The downside - there was black mold growing on the wall of the our shower. Pretty easy to clean this off, but it shows the staff doesn't care. The front desk people and this includes two different shifts, couldn't care less if you dropped dead right there in the lobby. Unfriendly - how hard is it to crack a smile and greet someone to your establishment.

Quite frankly, if we did this trip again - I would skip Lima all together. It's a city of 10 million people. You could be in any city anywhere.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mrs. Richardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 April 2013

This hotel is centrally located...the staff was always ready to help... Very clean and a very good breakfast included in the price... I saw several families with small children... they have a very good gym which was being used ... the view from the restaurant on the 21 floor offers a marvellous view of beautiful Lima.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Renate G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hugo A, Gerente at Estelar Miraflores Hotel, responded to this review, 2 May 2013
Dear Guest,

We appreciate your time in sharing your experience in the Estelar Miraflores. Your constructive feedback will help us to continually improve. We hope we will have the opportunity to welcome you back to our Hotel in the near future once again.

Hugo Avila
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 23 April 2013

I have stayed at this hotel since 2008. I have seen changes and all of them point to a better experience!!!
Especially hotel personnel, very friendly and helpful.
Front Desk has been very professional at all matters and concerns.
Location is the best in the city. Food is great and breakfast is such a wonderful experience.
Hope i enjoy the family of "Estelar" for many more years!!!
M. Obando.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mackieperu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hugo A, Gerente at Estelar Miraflores Hotel, responded to this review, 2 May 2013
Dear Guest,

Your opinion is very important for us, I´m glad you enjoy our service and our room quality. We keep on working hard to provide our guests an excellent experience during their stay We are so glad to hear that the hotel exceeded your expectations and you had a pleasant stay with us.

Thank you for let us know your experience, I hope you stay again on your next visit to Lima. 

Hugo Avila
General Manager,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 April 2013

I personally would not suggest this Hotel. The rooms are great but the lack of service drops this from a 5 star to a 2 star. First off, we asked for a room with a view. NEVER happened. Booked 2 weeks in advance and is low season so not sure why they couldn't make this happen? Asked for a 5:30am wake up call, NEVER happened. Was advised as leaving before breakfast starts, 6am, that we would have breakfast brought to our room at 5:45. NEVER happened. I can say the rooms are very nice and the beds are super comfortable. Was 7 blocks from the beach and close to all shops and restaurants. Next time would pick closer to the water as the view down there is spectacular!!!

Room Tip: The view is amazing from every room as great, big windows wall to wall.
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 196MikeC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hugo A, Gerente at Estelar Miraflores Hotel, responded to this review, 2 May 2013
Google Translation
Estimado Huésped,

Lamentamos mucho que tenga esta opinión de nuestro hotel. Nos regimos bajo ciertos parámetros y estándares de servicio de nuestra cadena, pero siempre bajo la premisa de ser lo más flexibles posibles y adaptarnos a las necesidades de nuestros clientes, como consideramos lo hicimos con ustedes.

Los comentarios de nuestros clientes siempre son bienvenidos ya que uno de nuestros objetivos es la mejora continua de nuestro servicio.

Hugo Avila
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Estelar Miraflores Hotel

Property: Estelar Miraflores Hotel
Address: Avenida Benavides 415 | Miraflores, Lima LIMA 18, Peru
Region: Peru > Lima Region > Lima > Miraflores
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 228 Hotels in Lima
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Estelar Miraflores Hotel 4*
Number of rooms: 151
Official Description (provided by the hotel):
ESTELAR MIRAFLORES HOTEL welcomes you to the famous Larco avenue located in the most exclusive area of the city, close by Larcomar shopping center with an spectacular sea view, unique shops, the best restaurants and entertainment. Just 20 minutes from the historical center of Lima, ESTELAR Miraflores Hotel is strategically located for the tourist traveler. ... more   less 
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