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“Exceptional service”

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Casa Andina Select Miraflores
Ranked #32 of 228 Hotels in Lima
Certificate of Excellence
Arvada, CO
Level Contributor
96 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Exceptional service”
4 of 5 bubbles Reviewed 20 June 2014

Great hotel, great location. Service was exceptional from every staff member. Breakfast was included and the buffet had many, many offerings. Lots of variety. Hot tub on the roof is nice (remember to make a reservation because they keep the temperature about body temp until 1 hour before your appointment!). I would suggest getting a room on the sides of the building away from Schell street -- VERY noisy. We stayed two different nights -- the first night and the last night in Peru. First stayed in a room on the back side. Quiet and comfortable. Last night was on the street side. Very loud. Otherwise, a great hotel. Close to the park, the ocean and shopping, restaurants. Very clean. Free internet. US electrical outlets (converters built in). Free bottled water.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelerLY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,215 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (152)
Date | Rating
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English first
Richmond, Virginia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 20 June 2014

This hotel in the Miraflores district of Lima was very average in terms of looks and charm. However, the employees could not have been more helpful and kind, most of whom spoke very good English. This was a huge plus since I cannot speak Spanish. Our room overlooked a construction site and was on a corner where a hall light from an adjacent corridor shone in our room all night. I had to wear the shades that I received on the Delta flight to block out the light. The shade on the window was not opaque. The hotel was within walking distance (maybe 20 minutes) from the Pacific Ocean. We walked down to a shopping area there where there were nice views.

Room Tip: Don't take a corner room with an adjacent hall.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasaAndina_CS, Propietario at Casa Andina Select Miraflores, responded to this review, 31 July 2014
Dear guest,

Thank you for choosing our Select Miraflores hotel for your stay and for sharing your impressions.

We are glad to know that you had a pleasant stay and that you found the hotel location convenient for going to shopping centers and doing other activities. Also, we appreciate your candid comments in regards to our team. It is very important for us to follow our quality standards to create memorable travel experiences.

We truly hope we can welcome you back soon.

Regards,

The Casa Andina Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Chester, Ohio
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 19 June 2014

We had a very nice stay at the Casa Andina. English speaking friendly by the front desk and restaurant staff. The rooms were spacious. Location was central and safe, as we walked to a local resteraunt 15 minutes away.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marcia0254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Wales
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 18 June 2014

We stayed one night. We had a very large room with a large comfortable bed and plenty of space for luggage. The bathrom had a bath and overhead shower with all toiletries. The room also had a sofa, desk, minibar and safe. Wifi was free, excellent and very fast. The restaurant and breakfast area was quite small for the size of the hotel but there was no queue. Breakfast was buffet style and quite adequate with the option of freshly cooked eggs. Staff were very friendly. The only reasons this hotel does not get full marks is because noise from the corridor and from the street could be heard in the room and there was no view - the hotel is located on a street in a residential/tourist area of Lima.

Room Tip: Rooms at the end of corridors are quieter
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daugymro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 16 June 2014

Currently renovating, and also neighbors building next door, but we were apparently upgraded and had no problems at all. Probably worth checking in advance.
We had very good rooms and this was the only hotel on our South American trip which supplied tea/coffee, had free internet, and everything worked. Well Done!
Breakfast was a small buffet but everything was kept stocked and service was good.
Hotel is close to a main shopping street and an Inca Market (which was really a street with shops containing many small stalls rather than the expected market).
If you are here on a Sunday go to the main square where streets are closed for exercise - yoga, dancing, cycling, volleyball, skateboarding etc. Very lively and worth other cities copying.
Gardens in the main square are also worth a look because of all the cats that seem to live there.

  • Stayed June 2014, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KelJay37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Buxton, Maine
Level Contributor
148 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 15 June 2014

We stayed at this hotel twice in a week's time as part of our Peru tour package. The front desk staff were very friendly, and spoke excellent English. I had read about the room noise from another TripAdvisor review, so when given a room on the third floor at the front of the building it took only a few seconds to assess that the noise was really bad and to ask for a higher floor room. The desk moved us no problem. The rooms were very clean, the beds comfortable and the amenities simple but adequate. They also have a mini-store that is open 24/7. Which when you are just getting into town, you don't care that the water is expensive, you just want some! The breakfast is plentiful. Should definitely be something for everyone. The issues that we experience in our two stays were small, but annoying. The key cards didn't work well. You need one to run the elevator and to get into your room. I made multiple trips to the desk about the keys, and my travel companion had to as well. Our joke was that hopefully one of the keys we had between us would work. Our second room (after asking to be moved due to street noise) was directly under the gym. So although at 11pm it seemed great, it was not at 6am when someone was running over our head. I'm not sure if this was accidental, or a joke on us for asking for another room. We ate twice in the hotel restaurant. One time their credit card machine would not run. Again, it's a little thing, but holding us up for 20+ minutes trying to run the bill drove us nuts. They were using a wireless handheld device, and when I asked them if there was someplace we could go to pay that used a wired connection I was told no, it was all the same. For cheap eats (and water) there is a grocery store nearby. Turn left out the front door and walk three short blocks. It's on your left.

Room Tip: Up some and to the back I think would be better. But I think the road noise is there no matter what...
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  • Stayed May 2014, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Coop228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasaAndina_CS, Propietario at Casa Andina Select Miraflores, responded to this review, 31 July 2014
Dear guest,

Thank you for choosing our Select Miraflores hotel and for sharing your comments. We truly appreciate the opportunity to get to know about your experience.

We very much regret to know that you had trouble with the external noise in your first room; however, we are glad that our team was able to assist you and assign you a new one. On the other hand, we are pleased to know that you enjoyed the breakfast buffet despite the atypical inconvenience with the credit card machine.

We hope that we can welcome you back at any of our hotel within Peru.

Best regards,

The Casa Andina Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
95 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 7 June 2014

My friend and I only had a short overnight visit at this hotel, but it was very nice. We arrived late (9:30pm-ish) and were able to gain instant access to our room, which was very clean. We enjoyed a nice breakfast the next morning before checking out.

Room Tip: I don't recall what room we stayed in. It was quiet; we didn't hear our neighbors but there...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Summer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa Andina Select Miraflores

Property: Casa Andina Select Miraflores
Address: Calle Schell 452 | Miraflores, Lima 18, Peru
Region: Peru > Lima Region > Lima > Miraflores
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #32 of 228 Hotels in Lima
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Casa Andina Select Miraflores 4*
Number of rooms: 155
Official Description (provided by the hotel):
Efficiency, excellent service in a comfortable and functional hotel, Casa Andina Select Miraflores has 155 rooms, 100% non-smokers, distributed on 11 floors. Rooms for events, corporate facilities, internet center, WIFI internet service, ATM, parking and valet parking are some of the services that we offer to our guests. We have a fully equipped fitness room as well as sauna, jacuzzi and hair salon. ... more   less 
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