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“Concierge absolutely the best” 4 of 5 bubbles
Review of El Pardo DoubleTree by Hilton Hotel

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El Pardo DoubleTree by Hilton Hotel
Ranked #22 of 226 Hotels in Lima
Certificate of Excellence
Plattsville
2 reviews
“Concierge absolutely the best”
4 of 5 bubbles Reviewed 30 December 2013

I have stayed at the hotel several times and the staff has always been great. The food is good and the hotel is a full service business hotel with everything you would need or want. The hotel is a little dated but still top notch. The concierge is absolutely the best. On a recent trip there were no rooms available anywhere in Miraflores. This impeccable gentleman spent about 30-minutes on the phone finding us a hotel. This was above and beyond good service and I will continue to make this my first choice when I go to Lima.

Room Tip: Do not stay in any of the rooms that look out onto El Prado- these are premium rooms- very large and...
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  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank magoospa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GFTissier, General Manager at El Pardo DoubleTree by Hilton Hotel, responded to this review, 1 January 2014
Dear Trip Advisor associate,
We really appreciate the kind comments for our hotel, and would like to have the opportunity to welcome you back in the near future. I will congratulate V. Dorsner our concierge on your behalf. As you mentioned the beau-windows in the rooms overlooking El Pardo avenue, they are going to be changed in the coming month to further enhance your experience when you'll return to visit us.
Wishing you a Happy New Year.
Many thanks for your review.
Cordial regards.
G. Tissier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,068 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
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  • English first
  • French first
  • German first
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  • Japanese first
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English first
Hollins, Virginia
Level Contributor
113 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
4 of 5 bubbles Reviewed 27 December 2013

Overall a fine hotel for my business travel needs, and up to DoubleTree standards. Hotel and room were both safe and clean. Internet was fast and trouble-free. Breakfast was OK with excellent service, although a little lacking in buffet variety. Room service food came quickly and was of good quality. Dinner at the Zuma Restaurant was also good.

Only minor complaint is exterior noise reaching the room, day and night. But it is probably unavoidable in this busy city area.

I will return during future business visits to Lima.

  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank global-engineer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle/DC
Level Contributor
60 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 3 December 2013

We spent a few nights here, and were generally happy. The location is outstanding, and easy walking distance to shopping and restaurants. We had mixed results with the staff, and consistently had long waits at the front desk and in the restaurant. (On the flip side, the manager was very nice, and surprised my daughter with an unexpected cookie, which she appreciated.) The rooms were as expected for a DoubleTree, and standard for a mid-range hotel that could use a bit of refreshing. The breakfast was adequate, and had good hours. We would stay here again, but definitely preferred the Lima Hilton, which was only moderately more expensive for a MUCH nicer property with a top-notch staff and service.

  • Stayed November 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank WashingtonType
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fair Lawn, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 November 2013

My son and I stayed at this hotel as our first stop in Peru and we enjoyed it tremendously. The rooms were very spacious, clean and well furnished with modern amenities. All the staff were very friendly and courteous. However, I want to especially thank the Chief Concierge - Vilko Dorsner - who was so very helpful in all our needs. Without his help on the last day, we would not have made our flight had he not personally called the taxi company to solve a last minute pick up glitch.

Breakfast item choices are outstanding and you can even order a custom made omelet.

We were able to walk to most of the tourist sites in the area within 15 minutes or less.

Only complaint is that the open air pool on the roof is not heated.

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kevin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 24 November 2013

We found the hotel to be characterless,sterile, but clean, tidy and safe. The rooms were large, clean and well appointed. Breakfast was good, however we were disappointed in the evening meal at the main restaurant in the hotel for dinner. It is well located and easy walking distance to many attractions. Concierge was exceptional.

  • Stayed November 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank diaund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orange County, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 bubbles Reviewed 21 November 2013

Hilton Hotels can be very hit and miss but this hotel is excellent. The staff was beyond courteous and the room was superb. This is located in the Miraflores district of Lima (the tourist area.) It is not dead center, it is about 5 minute walk to the main area. I highly recommend it.

  • Stayed November 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, Florida
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 18 November 2013

This Hilton in the Miraflores area, has large, quiet, comfortable, rooms with an in room safe. It is within walking distance to excellent restaurants. The full breakfast comes with Peruvian fruits, pastries, eggs, bacon, cereals, and good coffee. A Pisco sour at the bar allows you to watch the Incan show of traditional music and dance performed by costumed performers.

Room Tip: Ask for interior since the streets are full of late night noise.
See more room tips
  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank boards_s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about El Pardo DoubleTree by Hilton Hotel

Property: El Pardo DoubleTree by Hilton Hotel
Address: Jr. Independencia 141 | Miraflores, Lima LIMA 18, Peru
Phone Number:
Region: Peru > Lima Region > Lima > Miraflores
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Casino Hotel in Lima
#9 Family Hotel in Lima
#15 Business Hotel in Lima
#19 Luxury Hotel in Lima
#26 Romantic Hotel in Lima
Price Range (Based on Average Rates): ££
Hotel Class:4 star — El Pardo DoubleTree by Hilton Hotel 4*
Number of rooms: 241
Official Description (provided by the hotel):
Enjoy the comforts of home at our Lima hotel in Miraflores, just 30 minutes from LIM airport. Offers fitness center, fine dining and Peruvian folklore shows. ... more   less 
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Also Known As:
Doubletree Lima

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