First of all I would like to tell that if you are planning to go Lima,Peru, check Sheraton Lima. they are doing great job.
And my story; I had a flight from Lima to Istanbul bur unfortunately I could not get on airplane because of visa issue and my day was horrible. I could not get on airplane and I had lots of issue with airlines. at the end of the day I went to Sheraton Lima for spending a night. you can imagine how horrible I was feeling. when I arrived to hotel, I had really nice welcoming and front desk had information about my issue and they checked me in quickly. during check-in time the gentlemen who was helping me gave me al the information, he assisted me for dinner ( I was really hungry ).. and he arranged my transportation for the day after and he gave late check-out ( my flight was at 9 pm and I checked-out from hotel at 6 pm ). he did everything for me wityout me asking. unfortunately I do not remember the gentlemen name...
I had great dinner. food was delicious and service was really nice too. when i got in restaurant , they knew about me and I got two dessert from house. it was so nice after horrible day.
and breakfast was amazing. all the juice they have are local natural fruit juice and presentation and service was awesome. there was cook for omelette. his name is Ricardo Fuerman. he was so nice to me. when he was cooking my omelette, he was kind and friendly. he always had a nice smile. actually everybody at the hotel has friendly smile and all the restaurant staff looks like really professional and they are.
there was a young lady at front desk. her name is Kelley. she was so helpful and kind to me and she helped me all day. she confirmed my transportation one more time and she informed me about that. she asked me about my issue and took care of me all day.
also Felix who was working at the business center and lobby area for assisting guest for anything, helped me a lot and he was so friendly and nice and had real smile all the time.. he was so professional about what he was doing and at the same time he was like one of my good friend.
I have lots of things to type but time to end typing now.
thanks to Sheraton Lima and special thanks to Kelley ( front desk ) , Felix ( front office, lobby ) and Ricardo ( kitchen ) I had a unforgettable stay with you..
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- Also Known As:
- Sheraton Lima Hotel And Convention Center
- Sheraton Lima Hotel Lima
- Lima Sheraton