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“Safe bet in Lima!” 4 of 5 bubbles
Review of Sheraton Lima Hotel & Convention Center

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Sheraton Lima Hotel & Convention Center
Ranked #36 of 226 Hotels in Lima
Certificate of Excellence
San Diego
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Safe bet in Lima!”
4 of 5 bubbles Reviewed 14 August 2014

We just returned from 2 different stays at the Sheraton Lima Hotel & Convention Center, and this is a perfectly located hotel near the Presidential Palace. We were upgraded to a junior suite which is perfect if traveling with any younger children. If you are not an SPG Platinum member, It is worth paying for an upgrade to the Club Floor so that you can get free breakfast and evening refreshments. Hotel is noisy from the outside traffic, but kind of adds to the ambience of being in a bustling South American city!
Easy to walk 4 blocks to a local market for local souvenirs and the necessary soccer jerseys.

Probably 30 minutes from the airport.

One recommendation for the Sheraton: You need a separate check-in line for SPG Platinum and Gold members!!! It took 45 minutes in line on our first arrival night at 12:30 am! My husband arrived at 2am, and it took another 30 minutes just for him to get the key for the room I had already checked-in. Dedicated SPG members should get a perk of faster check-in!

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank sandiegofamily6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review, 18 August 2014
Dear Guest:

Thank you for the great feedback you have provided and thank you for your time.
We really appreciate your recomendation for a separate check-in line for our SPG Platinum and Gold members and we certainly apologize for the delay you mentioned. You can be sure that we are working on it in order that this kind of situations will not happen again.
Once again, thank you for your comments and we certainly look forward for your return.

Kind regards,

Wilma María Arévalo
Director of Guest Services and Public Relations
Sheraton Lima Hotel & Convention Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,068 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (89)
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English first
Calgary, Canada
Level Contributor
58 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 10 August 2014

This hotel is located near central Lima. It is within walking distance of the Presidential Palace. There is also a market area around the hotel with McDonalds and other food establishments.

We had a one night stop before going to Machu Picchu. This hotel was not a large distance from the airport, and allowed us to explore the historic areas.

I would stay here again.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FastEddie9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review, 13 August 2014
Dear Guest:

Thank you for taking the time to post a review about your experience at our hotel.
We are so glad that you enjoy your stay with us and hope to have the opportunity to welcome you again in the near future.

Kind regards,

Wilma Maria Arévalo
Director of Guest Services and Public Relations
Sheraton Lima Hotel & Convention Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 August 2014

To start off our three week trip in Peru we stayed at the Sheraton Lima - it was amazing. There was a bit of confusion about our reservation but Rosa at the front desk was extremely helpful and went out of her way to try and figure out what was going on. Franco Romero, the front office manager, was also extremely helpful and made sure everything was figured out and the hotel price was the same as had been originally quoted. The rooms were beautiful and clean with an amazing view of the city. The breakfast was included and was fantastic - absolutely delicious with all sorts of fruits from the local area. Daniel, the bartender, was also very helpful in giving us tips for places to go in the city and good restaurants to eat at. We were able to enjoy a free pisco sour that comes with each reservation. It was fantastic and I will definitely go here again next time I am in Peru!

  • Stayed August 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joanna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review, 12 August 2014
Dear Guest:

We appreciate you taking the time to post such positive comments. We are glad to know that you enjoyed your stay with us.
Thank you for all the details you wrote and thank you for your kind words about our staff, facilities and services.

Best regards,

Wilma Maria Arévalo
Director of Guest Services and Public Relations
Sheraton Lima Hotel & Convention Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
112 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 31 July 2014

A larger modern hotel within walking distance of parks, museums, and the historic district of Lima. With access to everything by foot this is an ideal location for tourists visiting the city with a limited amount of time. Comfortable bar and other good amenities that are typical of Starwood hotels.

  • Stayed July 2014, travelled with friends
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Pete R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wilmaria, Director of Guest Services and Public Ralations at Sheraton Lima Hotel & Convention Center, responded to this review, 1 August 2014
Dear Guest:

Thank you for taking the time to write a review through Trip Advisor about your stay at our hotel.
We appreciate your comments that you have shared. We are very glad that our guests enjoy our location and facilities.

We look forward to welcoming you back in the future.

Cordially,

Wilma María Arévalo
Director of Guest Services and Public Ralations
Sheraton Lima Hotel & Convention Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
4,915 reviews
362 hotel reviews
common_n_hotel_reviews_1bd8 1,800 helpful votes
5 of 5 bubbles Reviewed 25 July 2014

Obviously a business style hotel so it lacks some of the intimacy of say some of the smaller hotels in Mireflores. What it offers though is more of the service that frequent travellers need - Dante was wonderful and over the past few months had worked tirelessly to get me reservations at Lima's 2 best restaurants - Central and Astrid y Gaston. The team in the Executive Lounge were excellent and went out of their way to help with all your needs.
My main gripe is the lack of a swimming pool in the off months.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank RonWamberal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review, 28 July 2014
Dear Guest:

We really appreciate your kind comments regarding your stay with us and we are very pleased to hear that our staff was very friendly and helpful for you.

Looking forward to host you soon.

Warm regards,

Wilma Maria Arévalo
Director of Guest Services and Public Relations
Sheraton Lima Hotel & Convention Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arlington, Virginia
Level Contributor
7 reviews
7 hotel reviews
5 of 5 bubbles Reviewed 24 July 2014

had a great time at this hotel, the staff were great. Franco at the Front Desk was very helpful and we really enjoyed it. We had a great room on the 18th floor and had access to the club lounge which was a huge plus

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank david c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review, 28 July 2014
Dear Guest,

Thank you very much for taking your time to post such excelent review about your experience at our hotel.
We are very pleased to hear that you enjoyed your stay with us and our staff was helpful.
We hope to have the opportunity to welcome you again soon.

Kind regards,

Wilma Maria Arévalo
Director of Guest Services and Public Relations
Sheraton Lima Hotel & Convention Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 19 July 2014 via mobile

I paid for a really good deal with this hotel. From the moment you step through the door it is totally welcoming. Great food, drink and a superb fitness centre. The doorman even checked my airline baggage tag to fond my name! Highly recommended.

Stayed July 2014
Helpful?
Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review, 22 July 2014
Dear Guest,

Thank you for your time and for the great feedback you have provided through Trip Advisor.
We really appreciate your kind words about our staff, service, food & beverage and facilities.
Once again, thank you for your review and we hope to welcome you again soon.

Kind regards,

Wilma María Arévalo
Director of Guest Services and Public Relations
Sheraton Lima Hotel & Convention Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Lima Hotel & Convention Center

Property: Sheraton Lima Hotel & Convention Center
Address: Paseo de la Republica 170, Miraflores, Lima, Peru
Phone Number:
Region: Peru > Lima Region > Lima
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Lima
#20 Romantic Hotel in Lima
#27 Luxury Hotel in Lima
#33 Business Hotel in Lima
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Sheraton Lima Hotel & Convention Center 4.5*
Number of rooms: 431
Reservation Options:
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Also Known As:
Sheraton Lima Hotel Lima
Sheraton Lima Hotel And Convention Center
Lima Sheraton

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