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“Okay.” 3 of 5 bubbles
Review of Delfines Hotel & Convention Center

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Delfines Hotel & Convention Center
Ranked #23 of 226 Hotels in Lima
Fairfax
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Okay.”
3 of 5 bubbles Reviewed 7 April 2013

The property was okay. It wouldn't call it a 4 star property. The only things that made the stay worth it was the executive lounge and the casino. The dolphins were not even at the hotel while we were there. If I had known that they were not going to be there, I would have stayed at the brand new Hilton in Miraflores. The main issue that I had with the hotel is that they charge you a higher exchange rate when you pay by credit card. They charged me a 2.95 exchange rate from soles to dollars when the current exchange rate is 2.5. This practice was not disclosed anywhere by the staff when I checked in or when I booked the room. This appears to be very deceptive to me. I will not stay at the Delfines the next time I am in Lima or recommend them to anyone else. You are better off staying at the Hilton or the JW Marriott in Miraflores.

  • Stayed March 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank twmapes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delfinesmkt, Comumnity Manager at Delfines Hotel & Convention Center, responded to this review, 8 April 2013
Google Translation
Estimado Huésped,

Reciba nuestro más sincero saludo, siendo Tripadvisor un medio valioso para la retroalimentación. Hemos leído cada punto que describe, y lamentamos no haber satisfecho sus expectativas. Asimismo, deseamos brindarle nuestra más sincera disculpas por lo que menciona. Una vez más le agradecemos la confianza y por favor no dude en escribirnos ante cualquier consulta, un fuerte abrazo, éxitos.

DELFINES HOTEL & CASINO
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716 reviews from our community

Traveller rating
    343
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    93
    31
    29
See reviews for
63
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Santiago, Chile
Level Contributor
129 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 27 March 2013

I do like this hotel even if it is cold and depersonalized. It is also away from the major bussiness district, making a taxi trip always necessary. The golf club, however, is close by.

I never tried the restaurant, but breakfast has a very well prepared buffet.

Rooms are adequate in size, but if you are in the 'business' section (pay extra) you get access to meeting rooms, office space and translation services. And all day buffet! Free coffee and snacks!

  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LeonardoTravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delfinesmkt, Community Manager at Delfines Hotel & Convention Center, responded to this review, 3 April 2013
Google Translation
Estimado Huésped,

Agradecemos su tiempo para compartir su experiencia en Tripadvisor. Nos complace que el desayuno bufet y las habitaciones le hayan gustado. Nuestra meta es brindar una estadía placentera. Asimismo, esperamos contar nuevamente con su visita. Le deseamos muchos éxitos.

DELFINES HOTEL & CASINO
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Bucharest
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 13 February 2013

Great location, nice and clean room, but so small. The window does not open, so use the air conditioner, but careful not to get a flu. The breakfast was good. Take exchange rate is unfair, but it's a hotel, so what to expect.
Above average, as a grand total.

Room Tip: small room, windows cannot be opened
See more room tips
  • Stayed January 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank laurentiupopa79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delfinesmkt, Community Manager at Delfines Hotel & Convention Center, responded to this review, 21 February 2013
Google Translation
Estimado Huésped,

Estamos muy agradecidos por su valioso comentario. Nos alegra que le haya gustado la ubicación, las habitaciones y el desayuno del Hotel. ¡Esperamos contar con su pronta visita! Éxitos.

DELFINES HOTEL & CASINO
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Mumbai (Bombay), India
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 4 February 2013

The Hotel is nice. Its located right next to the golf course and its just a few minutes from the beach. Infact you can walk down to the beach will take you about 15mins. Also Mira Flores is nearby. travelled here for business. Room overlooked the golf course. There is an amazing mist that you get every morning from the sea, which covers the entire golf course. Rooms were well kept and spacious. All the usual amenities. Wifi was free. The buffet breakfast was nice. Had a lunch and dinner here aswell at the restaurant in the lobby and it wasnt bad atall. There is a casino in the basement, small thing, decent crowd. Overall hotel is nice.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Akshay_Wadke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delfinesmkt, Community Manager at Delfines Hotel & Convention Center, responded to this review, 8 February 2013
Google Translation
Estimado Huésped,

Reciba nuestro más sincero agradecimiento por compartir su experiencia a través de Trip Advisor. Es muy gratificante saber que su estadía y alrededores del hotel le hayan fascinado. Esperamos poder recibirlo muy pronto en nuestras instalaciones, éxitos.
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Cairns
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 22 January 2013

As a group of six we had three rooms and stayed for a week. Rooms were comfortable and quiet besides street noise on the weekend nights and New Years Eve but that is expected! Food selection price and quality is good. Well appointed gym and nice enough pool area. But what really stood out was the personal service given with such a no problem was too big approach. The concierge and guest relations arranged all sorts of things for us including a van with driver at our disposal 24 hours a day for the week for an excellent rate. Although he is not part of the hotel they obviously use him often. Fernando was our driver and if you ask for him you will not be disappointed. His English is good and he did everything from a half day city sights history tour with us to picking us up at 4.30 am for work one day! Back to the hotel! They also arranged a special load rate for laundry as we had so much. Printed out google maps of other cities we were going to, arranged birthday cake to be delivered a week after we left for one of our crew and so much more. Every time I asked for help it was met with a genuine desire to help that you seldom find at such a big hotel. The downstairs bar is awesome unless they have live music then it is simply too loud for a small area! The hotel is in a lush green and safe area and when I walked to the supermarket nearby the staff there carried my bags back for me! We will definitely stay at Delfines when we return to Lima.

Room Tip: Ask for a room away from the road ie not at front of hotel
See more room tips
  • Stayed January 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JRD63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delfinesmkt, Community Manager at Delfines Hotel & Convention Center, responded to this review, 23 January 2013
Google Translation
Estimado,

Muchas gracias por los comentarios y el tiempo depositado para compartir su experiencia. Le haremos saber a nuestros colaboradores de lo bien que lo pasó en el hotel, nos alegra haber llenado sus expectativas, esperamos volver a contar con su visita para seguir ofreciéndole una atención personalizada. Le deseamos los mejores éxitos, abrazos.

DELFINES HOTEL & CASINO
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Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 19 January 2013

The staff are friendly and ready to help. The food in the restaurants is good and reasonably priced. You can get a good nights sleep under the comforters. The rooms are well equipped and there is good WIFI everywhere.

  • Stayed January 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AtWork T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delfinesmkt, Community Manager at Delfines Hotel & Convention Center, responded to this review, 8 February 2013
Google Translation
Estimado,

Muchas gracias por los comentarios. Le haremos saber a nuestros colaboradores lo bien que lo pasó en el hotel, esperamos volver a contar con su visita para seguir ofreciéndole una atención personalizada. Le deseamos los mejores éxitos, abrazos.

DELFINES HOTEL & CASINO
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rio de Janeiro, RJ
Level Contributor
181 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 bubbles Reviewed 17 January 2013

Great hotel and great location - stayed in the Presidential Suite this time at only $240 usd per night - excellent value

Comes with its own jacuzzi and sauna!

Good restaurants and breakfast is good - excellent value for money

I like this hotel!

  • Stayed January 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bc1050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delfinesmkt, Community Manager at Delfines Hotel & Convention Center, responded to this review, 8 February 2013
Google Translation
Estimado huésped,

Nuestro agradecimiento por comentar y recomendar nuestros servicios. Que bueno que haya quedado contento con nuestra atención e instalaciones. Esperamos poder recibirlo nuevamente en un futuro cercano!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Delfines Hotel & Convention Center

Property: Delfines Hotel & Convention Center
Address: Calle Los Eucaliptos 555 | San Isidro, Lima, Peru (Formerly Delfines Hotel & Casino)
Region: Peru > Lima Region > Lima
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Casino Hotel in Lima
#8 Spa Hotel in Lima
#20 Luxury Hotel in Lima
#39 Romantic Hotel in Lima
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Delfines Hotel & Convention Center 4*
Number of rooms: 206
Official Description (provided by the hotel):
Delfines Hotel & Convention Center is located in San Isidro, Lima's most exclusive residential and financial area, 25 minutes away from Jorge Chavez international airport. It enjoys a beautiful view of one of the largest green areas of the city: Lima's Golf Club. In our Hotel you'll find quietness, comfort and world-class service. ... more   less 
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Also Known As:
Delfines Hotel Lima
Delfines Hotel And Casino
Los Delfines Lima

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