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“Nice hotel, but you can find better options for less.”

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Delfines Hotel & Convention Center
Ranked #10 of 230 Hotels in Lima
Reviewed 19 May 2013

After paying more than $200 per night, I found out that bottled water in the bathroom wasn't free. At checkout they charged $12 for one small bottle of plain water! I found the price abusive. The same water costs $0.50 in any store. The charge did not appeared as water, but as a mini-bar consumption.

  • Stayed: May 2013
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Thank cristeran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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142 - 148 of 1,180 reviews

Reviewed 16 May 2013

this is a hotel that has everything!: Gym & spa, pool, great breakfast, casino, nice bedrooms, meeting roms, lounge, etc. Its a nice area to walk around or jog. There is an avenue very near: los conquistadores were you can find shops and restaurants. They have very good service and personnel willing to help you in very momment

  • Stayed: May 2013, travelled solo
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Thank Chowing64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2013 via mobile

This is a hotel that offers you everything: Comfort, huge breakfast, gym & spa, casino, lounge, merting rooms, pool, etc.

The service is very kind and the area is very nice to walk aroun.

Los conquistadores is an avenue were you can go shopping.

Please considere it on your next visit

  • Stayed: May 2013
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Thank Chowing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2013 via mobile

While at an excellent location and with excellent service, it has average food quality and lacks of some desirable equipment. The rooms have an awkward hanging system, it is impossible to take the hangers out, since they have real construction nails attached. The gym is really basic, and the swimming pool is terrible. Rooms are perfectly clean though. Service is great. For a full day out of business meetings is fine.

  • Stayed: May 2013
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Thank CrLyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delfinesmkt, Community Manager at Delfines Hotel & Convention Center, responded to this reviewResponded 5 December 2013
Google Translation

Estimado Huésped,

Le agradecemos el tiempo tomado para compartir su experiencia para mejorar nuestro servicio. Asimismo, nos complace que la ubicación y el servicio hayan sido de su agrado. En cuanto a los puntos que expone han sido revisados para tomar las medidas necesarias, esperamos nuevamente su visita. Le deseamos muchos éxitos, abrazos.

DELFINES HOTEL & CASINO

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Reviewed 2 May 2013

The Los Delfines hotel is a modern hotel located in a nice neighborhood in San Isidro, the better part of Lima. What I enjoyed the most is the quite location and peaceful surroundings.
The staff is very friendly. The rooms have a good size and are very functional. The food is good.
What I disliked is the tremendous amount of time I had to wait for the check out. When you are on a business trip with a tight agenda, this can be a major drawback.
All in all I will return to this hotel.

Room Tip: Higher floors enjoy a nice golf course view
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  • Stayed: January 2013, travelled on business
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Thank Richard92646
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2013

This hotel is quite dated. I was originally put in a smoking room while the man in front of me requested smoking room and they said they didn't have any. When we decided we'd trade rooms, it took the hotel staff 45 minutes to arrange such a simple move. Check out was painfully slow. Breakfast was good. I would find other accommodations in Lima. Aforementioned dolphins in other reviews are now null because they are no longer there.

  • Stayed: April 2013, travelled on business
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Thank Jody P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2013

The property was okay. It wouldn't call it a 4 star property. The only things that made the stay worth it was the executive lounge and the casino. The dolphins were not even at the hotel while we were there. If I had known that they were not going to be there, I would have stayed at the brand new Hilton in Miraflores. The main issue that I had with the hotel is that they charge you a higher exchange rate when you pay by credit card. They charged me a 2.95 exchange rate from soles to dollars when the current exchange rate is 2.5. This practice was not disclosed anywhere by the staff when I checked in or when I booked the room. This appears to be very deceptive to me. I will not stay at the Delfines the next time I am in Lima or recommend them to anyone else. You are better off staying at the Hilton or the JW Marriott in Miraflores.

  • Stayed: March 2013, travelled with family
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Thank twmapes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delfinesmkt, Comumnity Manager at Delfines Hotel & Convention Center, responded to this reviewResponded 8 April 2013
Google Translation

Estimado Huésped,

Reciba nuestro más sincero saludo, siendo Tripadvisor un medio valioso para la retroalimentación. Hemos leído cada punto que describe, y lamentamos no haber satisfecho sus expectativas. Asimismo, deseamos brindarle nuestra más sincera disculpas por lo que menciona. Una vez más le agradecemos la confianza y por favor no dude en escribirnos ante cualquier consulta, un fuerte abrazo, éxitos.

DELFINES HOTEL & CASINO

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Additional Information about Delfines Hotel & Convention Center

Address: Calle Los Eucaliptos 555 | San Isidro, Lima, Peru (Formerly Delfines Hotel & Casino)
Region: Peru > Lima Region > Lima
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Casino Hotel in Lima
#6 Spa Hotel in Lima
#10 Luxury Hotel in Lima
#39 Romantic Hotel in Lima
Price Range: £114 - £166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Delfines Hotel & Convention Center 4*
Number of rooms: 206
Official Description (provided by the hotel):
Delfines Hotel & Convention Center is located in San Isidro, Lima's most exclusive residential and financial area, 25 minutes away from Jorge Chavez international airport. It enjoys a beautiful view of one of the largest green areas of the city: Lima's Golf Club. In our Hotel you'll find quietness, comfort and world-class service. ... more   less 
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Also Known As:
Delfines Hotel And Casino
Delfines Hotel Lima
Los Delfines Lima

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