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NM Lima Hotel
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Reviews (626)
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All reviewsbusiness triphotel is locatednice hotelrooftop barrooms are spaciousbreakfast buffetper nighttwo blocksa great place to stayair conditioningsafe areataxi servicestayed nightstop floorwifipiscoairport
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99 - 104 of 626 reviews
Reviewed 17 May 2014

Let's start with the good: Modern facility, reasonably sized rooms, in a nice part of town. Staff is very polite as is the norm in Peru. Prices are reasonable.

Now the rest:
VERY NOISY! At 6am they start preparing for the day and, literally, I awoke 2 days in a row at 6am to staff yelling at each other in the lower floors. The inside atrium amplifies this sound and brings it right to the rooms. On the 3rd day there was no yelling but someone in the breakfast area decided the LOUD Classic Rock was needed, again at 6am. The evenings are the same - loud staff conversations, loud and often poor quality music plays until after midnight every day of the week.

Business Center: They have one and that's a plus. I used it 4 times. The first, no problem though there were only 2 pieces of paper in the only printer, but I only needed 1 so that was ok. The next time there was no paper, so I asked staff to bring more. They did and I returned to the center. The printer is now showing two flashing lights (out of ink, and paper jam). Back to the front desk and finally the printer is working. And they are FOUR sheets of paper in the machine (which is good because today I need 4).

Room: Toilet paper is rationed, harking back to my early trips to Peru when I always carried a roll in my travel bag. For $170/nt, however, I expect there to be a reasonable supply (one full roll would be fine, but apparently not in NM's budget).

Mini bar: modestly stocked but including two bottles of water, so that's the only absolutely essential item. I stayed here 3 times, each for multiple days. Not once on any of those 3 stays did they restock it.

Reservations: Of the three stays they got my reservation wrong twice. Though it was in writing (email), written in both English and Spanish, so little room for misunderstanding.

Summary: I won't stay here again regardless of the price.

Room Tip: Avoid at all cost a room that faces either the atrium or the main street (Av Pardo y Aliago) as you'll get very little sleep in either. That's about half the rooms in the hotel, unfortunately.
  • Stayed: May 2014, travelled on business
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1  Thank mes227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaElenaLIma, Gerente at NM Lima Hotel, responded to this reviewResponded 26 June 2014
Google Translation

Estimado Mes 227,

Muchas gracias por su tiempo ya que su comentario nos ayuda a mejorar e imaginamos que le ha tomado tiempo hacerlo. Tiempo que debe ser muy valioso para usted.
Estamos tomando en cuenta cada uno de sus comentarios.
Cordialmente,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

We worried about not being right in Miaflores, but this hotel rating and value caught our eye. Turned out to be a great pick. Rooms were very clean and well furnished, even carpet floors. The service was terrific, the staff were so helpful to help with our needs being in Lima for the first time. We highly recommend NMLIMA HOTEL. Simply a very enjoyable stay.

Room Tip: Request a higher floor for better view of the City.
  • Stayed: May 2014, travelled with family
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1  Thank SandFlogger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaElenaLIma, Gerente at NM Lima Hotel, responded to this reviewResponded 25 June 2014
Google Translation

Estimado SandFlogg,

Muchísimas gracias por su agradable comentario y su valoración.
Lo apreciamos mucho y realmente nos encantaría servirlo nuevamento pronto.

Saludos cordiales,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2014

We have stayed there several times and wouldn't think of looking for another hotel. Very polite staff, great service and you can't beat their breakfast. Any issues we had such as WiFi, a young well dressed man in a suit came to are room within 5 minutes and fixed the problem right away.

  • Stayed: April 2014, travelled with family
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2  Thank Ruth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaElenaLIma, Gerente at NM Lima Hotel, responded to this reviewResponded 25 June 2014
Google Translation

Estimada Ruth M.
Muchas gracias por su tiempo al valorar el NM LIMA HOTEL.
Lo apreciamos mucho y la invitamos a visitarnos nuevamente pronto.
Siempre será un gusto recibirla.

Cordialmente,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2014

Hotel is relatively new, with good rooms and bathrooms. Internet is good. Restaurant downtstairs have a good breakfast although during a stay in winter I thought it was cold. Last time, I arrived very early (5 am) and the front desk lady was out of her elements. I asked her to extend my stay and she said she could not do that, that I needed to come back later. Checkout could be faster.

  • Stayed: April 2014, travelled on business
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1  Thank MonGourmet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

I select this hotel because look good as a place to stay in Lima, the hotel is relative new, the rooms are ok, my smell bad the first day (humidity), the breakfast was good, the decor of the Hotel can be overwhelming, the service excellent. Perfect for business trips. Well located.

  • Stayed: March 2014, travelled on business
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1  Thank Enrique D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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