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“Excellent hotel”

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Country Club Lima Hotel
Ranked #10 of 236 Hotels in Lima
Certificate of Excellence
Reviewed 17 August 2014

We stayed here for just one night and were very impressed. We were welcomed with champagne, check in was very friendly and efficient and the hotel public areas beautiful. The room was very spacious, immaculately clean and very well decorated and the bed was extremely comfortable. We ate in the bar and the tapas style food was excellent. We also went to the restaurant - it was lovely sitting on the terrace but overall the quality of the food didn't live up to the very high standard of the rest of the hotel. Overall, for a luxurious and relaxing stay I would definitely recommend.

Stayed: July 2014, travelled as a couple
Thank Laura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosa_Deustua, Gerente at Country Club Lima Hotel, responded to this reviewResponded 20 August 2014

Dear guest,

Thank you for sharing with us your comments on Trip Advisor.

We appreciate your recognition and we will share it with our staff. It is very import for us to create an unforgettable experience for the guest.
Is good to know your opinion about every detail of the service that we offer and be able to get better, and offer you the best quality of service.

We will be waiting for your soon return.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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239 - 245 of 965 reviews

Reviewed 14 August 2014

We stayed at the hotel for 12 days at the end of a year spent travelling around South America. This was meant to be our luxury wind-down before returning to the UK and it did not disappoint. It's a lovely hotel in a very pleasant location. There is a spa, some small shops and a Starbucks in the same complex. The staff were helpful and pleasant and the attendants who cleaned our room every day did a wonderful job. The bathroom was luxurious with a big bath & shower, a good range of products, bathrobes and slippers. Breakfast was excellent. We enjoyed our one meal in the restaurant though would not describe it as superb, mainly because (as we often found in South America) the food was not piping hot. The reason I didn't give it five stars was because we were unable to get into the bar on four occasions (due to its popularity) and the bar staff didn't offer to try to find us seats/a table. When we did get in, service was slow to the point that we wondered if we were being deliberately ignored on a couple of occasions. This did not spoil our stay though and we would definitely recommend the hotel for a delightful experience. We would definitely stay there again if we returned to Lima.

Room Tip: We were kept awake one night by an event/wedding party in the adjacent building so it would be sensi...
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank Rhoslyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosa_Deustua, Gerente at Country Club Lima Hotel, responded to this reviewResponded 20 August 2014

Dear guest,

We appreciate the time that you toke to share your comments in TripAdvisor.
Is a pleasure to know that your stay was lovely and you had a nice time here, that is our daily goal, be able to offer you the best quality of service and make you feel like home.
We also apologize about the inconvenience occurred in the Bar Ingles, we will share your comments with our staff so we can take care better about every detail.
We will be waiting for your soon return.
Best regards,

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Reviewed 13 August 2014

This hotel is not a Club and not in the Country but it is a beautiful old hotel in the San Isidro section of Lima. In some ways it reminds me of the Imperial Hotel in New Delhi.

Staff were exceptionally friendly and accommodating. The room was large and very clean.

The only reason I didn’t give it 5 stars are:
1. Charging for internet is not acceptable these days.
2. The gym and pool are tiny and inappropriate for the size / quality of hotel.

  • Stayed: August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank loungeseeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosa_Deustua, Gerente at Country Club Lima Hotel, responded to this reviewResponded 20 August 2014

Dear guest:
We are very pleased to read your comments on Trip Advisor, we will be glad to share them with all the hotel staff,in this way they will feel motivated to keep giving an excellent service.
Thank you for sharing your concern about our services and facilities. We would like to inform you that the internet service is free in the public areas as the Lobby, Restaurant, and Bar . In addition we have a business center that has computers available where you can make use of the complimentary internet service, It is only at the room that it has an extra cost.
It is worth to mention that we can not make any modification to the pool because the Hotel is an Cultural Heritage.
Waiting for your soon return,
Best regards

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Reviewed 7 August 2014

Best hotel in town, overall. Worth staying it and enjoying it and its service and huge rooms, which is why I recommend it more for getaways than for tourists who will use it only for sleeping - which is not saying everybody, no matter what the purpose of the trip, should come to this hotel.

Great food in the lovely restaurant, nice breakfast buffet.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank AnnaHB2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosa_Deustua, Gerente at Country Club Lima Hotel, responded to this reviewResponded 11 August 2014

Dear Guest,

Thank you for taking the time to share your comments about your recent stay with us on Trip Advisor.
We are pleased to read you had a great stay with us and recommend us to future guests.
We hope to have you as our guest in a near future.

Kind regards,

Rosa Deustua
Hotel Manager
Country Club Lima Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

This is a lovely, high-end hotel with a classical design and details. The service is impeccable.The restaurant and the bar are excellent. I think though that a hotel of this quality and cost should offer free wi-fi in the rooms. Three computers near business center provide free internet access but sometimes are busy . At the lobby also provide free internet but you need some privacy to work.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank GAT139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosa_Deustua, Gerente at Country Club Lima Hotel, responded to this reviewResponded 11 August 2014
Google Translation

Estimado huésped,

Agradecemos los comentarios que han compartido en Trip Advisor con nosotros.
Nos sentimos complacidos de brindar un servicio de primera calidad, y que éste sea reconocido, compartiremos estos comentarios con todo el personal, especialmente las áreas en mención, quienes seguramente se sentirán motivados a continuar brindando el mejor servicio.
Tendremos en cuenta sus comentarios con respecto al servicio WIFI, el cual efectivamente tiene un cobro pero sólo en las habitaciones, siendo libre en las áreas comunes como el Lobby, Restaurante Perroquet y el Bar Inglés, además de contar con el Centro de Negocios, y lamentamos que haya encontrado dificultad para poder usarlo; agradecemos nos ponga en conocimiento de estas dificultades, para poder buscar la mejor solución y lograr plena satisfacción en nuestros huéspedes.

Esperamos su pronta visita,

Atentamente,

Rosa Deustua,
Gerente de Hotel,
Hotel Country Club de Lima.

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Reviewed 4 August 2014

The hotel and the location was spectacular. From the time of arrival, the personnel were extremely helpful and the attention to support detail was exceptional. Also, the concierge services were absolutely the best. They were able to secured restaurant reservations and car service for each night we were there. What a pleasure when you are traveling in an unfamiliar location ! ! !

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Joseph N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosa_Deustua, Gerente at Country Club Lima Hotel, responded to this reviewResponded 11 August 2014

Dear guest:

Trank you for sharing with us your comments on Trip Advisor.

We appreciate your recognition, it will be share with our staff; our commitment is reinforced by your comments.

We will be waiting for you and your family on July.

Best Regards,

Rosa Deustua,
Hotel Manager,
Country Club Lima Hotel,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

It has been the third time I stayed in this nice hotel. The rooms are very well kept, the staff is always helpful and attentive. Almost everyone speeks English fluently. The restaurant and the bar are excellent. I can fully recommend this hotel. I definitely will stay again in this hotel.
Only one small hint to the hotel: Paying fees for using wifi is not up to date anymore.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank Cholo19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosa_Deustua, Gerente at Country Club Lima Hotel, responded to this reviewResponded 11 August 2014

Dear guest:

Thank you for your comments on Trip Advisor website.

We are glad to read your recognition to the service you recieved from our staff and we will share it with them.

We will be wating for your soon return.

Best regards,

Rosa Deustua,
Hotel manager
Country Club Lima Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Club Lima Hotel

Address: Los Eucaliptos 590 San Isidro | San Isidro, Lima 15076, Peru
Region: Peru > Lima Region > Lima > San Isidro
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Lima
#6 Spa Hotel in Lima
#8 Romantic Hotel in Lima
#10 Luxury Hotel in Lima
#11 Business Hotel in Lima
Price Range: £139 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Country Club Lima Hotel 5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Country Hotel Lima

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