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“Bad standar rooms”

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Radisson Hotel Decapolis Miraflores
Ranked #26 of 236 Hotels in Lima
Certificate of Excellence
Reviewed 13 February 2014

Be carefull when you book standar rooms from this Hotel. They are located either beside the elevator which makes a lot of noise or they have connecting door to another room that makes you hear everything from it. Besides this the hotel is okay.

Room Tip: Never choose the standar room if you want to sleep well.
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  • Stayed: January 2014, travelled with friends
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2  Thank nor70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendaBaldoceda, Guest Service Manager at Radisson Hotel Decapolis Miraflores, responded to this reviewResponded 8 March 2014

Dear guest, thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the inconviniences that you had with your room. Your feedback helps us prevent situations such as this in the future.

We hope you will give us another chance if you are in Lima again.

Sincerely,

Brenda Baldoceda
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 9 February 2014

This was our first trip to Peru. Radisson Hotel Decapolis Miraflores is close to everything in Miraflores. You simply walk around and see things. The hotel staff are very friendly and try to communicate with you and tell you of all the good things around. The service in the restaurant was good and we were offered free drinks every evening in the bar! The porters were very helpful and there was a taxi service 24/7. The rooms were well cleaned and serviced. We will definitely come back here when we revisit Lima.

  • Stayed: January 2014, travelled as a couple
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Thank AlaAltraide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendaBaldoceda, Guest Service Manager at Radisson Hotel Decapolis Miraflores, responded to this reviewResponded 8 March 2014

Dear guest, we are thrilled to hear you received a good service from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service.

We look forward to hearing from you soon..

Sincerely,

Brenda Baldoceda
Guest Service Manager

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Reviewed 3 February 2014

When we arrived in Lima, we had never been in South America before, an this was our first meeting with a new continent. Miraflores is a very safe area wich you easily can walk around at night. The hotel is great with a gym and a nice hangout on the roof. The restaurant served great breakfast and Seviche. We stayed here for three nights on our way to Cusco and Machu Picchu and I can defenately reccomend this to everyone who wants a bit of comfort in Lima without spending the lot.

  • Stayed: January 2014, travelled as a couple
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Thank Espen82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendaBaldoceda, Guest Service Manager at Radisson Hotel Decapolis Miraflores, responded to this reviewResponded 10 March 2014

Dear guest, thank you for taking the time to share your feedback. We are glad to hear that you enjoy our breakfast and our delicious cebiche during your stay.

We are looking forward to hearing from you soon!

Sincerely

Brenda Baldoceda
Guest Service Manager

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Reviewed 29 January 2014

Is a super hotel you must go
I have a wonderfull time in radisson hotel. Is in miraflores a beatuful place that you must go. Is near the larcomar that is a comercial center . The atention in the hotel y so goood. Room service, the sushi bar there you can drink pisco sour or other tipes of good pisco.

  • Stayed: December 2013
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Thank juliansanchezc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendaBaldoceda, Guest Service Manager at Radisson Hotel Decapolis Miraflores, responded to this reviewResponded 10 March 2014

Dear guest, we appreciate your feedback regarding the service that we offer also its is nice to hear that you enjoyed our Pisco Sour and other kinds of sour in our Sushi Bar.

We are looking forward to hearing from you soon!


Sincerely,

Brenda Baldoceda
Guest Service Manager

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Reviewed 26 January 2014

We stayed here in early November 2013. The room was big and comfortable for three people. I was very impressed with the staff. The check in staff noticed I would be celebrating my birthday while I was at the hotel and surprised me with a chocolate cake! I was very touched.

Great location within walking distance of the beach as well as great restaurants.

  • Stayed: November 2013, travelled with family
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Thank anouska c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendaBaldoceda, Guest Service Manager at Radisson Hotel Decapolis Miraflores, responded to this reviewResponded 10 March 2014

Dear guest, we are glad to hear that you are very satisfied with the service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service.

Thank you very much for your comments.

Sincerely,

Brenda Baldoceda
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2014

Stayed in the this hotel for a week and the service is very good. The restaurant food was ok, as well as the service. My favorite areas are the Gym on the roof and the night bar/pool also on the roof. It is a perfect place to invite friends while having some Pisco sour, and listening to good music after a long day at work. Another plus for me was the hotel transportation. If I remember correctly the guy in charge is Jorge R. In my opinion the most organized and helpful driver you can hire. He helped me arrange for some paperwork, and driving me to all the places needed on time, he is an excellent driver.

Room Tip: Upper rooms have better views
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  • Stayed: May 2013, travelled on business
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Thank Juan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendaBaldoceda, Guest Service Manager at Radisson Hotel Decapolis Miraflores, responded to this reviewResponded 10 March 2014

Dear guest, we are glad to hear that you are very satisfied with the transportation service you received from our staff. Our taxi drivers works hard to make sure our guests are comfortable and receive our best service.

Thank you very much for your comments.

Sincerely,

Brenda Baldoceda
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2014

This is one of the best hotels I have stayed in for a very long time. When booking, I sent the hotel a message asking if it might be possible to get a view of the Pacific Ocean as it was mine and my fiancée's anniversary. At check-in (which was extremely fast) I was surprised to find that they'd received my request and the receptionist promptly moved me to a room with what turned out to be a fantastic view. The room was also very spacious, clean and bright.

Later, after a dip and a few late afternoon drinks by the rooftop pool, the missus returned to the room to find the hotel had sent up some chocolate covered strawberries which she was obviously delighted with. I must say that the rooftop pool/bar area is pretty amazing too. Not only does it have a nice view of Miraflores, the adjacent tennis club and the sea, the service is very good. Breakfast in the morning is plentiful and of good quality.

One should note that the cap in the room is not free and if you try to take it, presuming it is there for the taking like the shampoo etc, they'll try and sting you for $20 at checkout. Needless to say, I returned mine!

  • Stayed: January 2014, travelled as a couple
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Thank foggyhorse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendaBaldoceda, Guest Service Manager at Radisson Hotel Decapolis Miraflores, responded to this reviewResponded 10 March 2014

Dear guest, thank you for taking the time to share your feedback. We are glad to hear that you enjoy the details that we made for your anniversary. We try to make sure our guests are comfortable and receive our best service.

We are looking forward to hearing from you soon!

Sincerely,

Brenda Baldoceda
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Hotel Decapolis Miraflores

Address: Avenida 28 de Julio 151 | Miraflores, Lima, Peru
Phone Number:
Region: Peru > Lima Region > Lima
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Lima
#12 Business Hotel in Lima
#15 Romantic Hotel in Lima
#22 Luxury Hotel in Lima
Price Range: £90 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Hotel Decapolis Miraflores 4*
Number of rooms: 105
Official Description (provided by the hotel):
The Radisson Decapolis Miraflores Lima Hotel is located in the city's premier corporate and nightlife district, Miraflores. Hotel amenities include a Fitness Center, Business Center, wireless Internet access in all the hotel. Accommodations at the Radisson Hotel Lima Miraflores combine chic, modern design with Peruvian-inspired art, a lively atmosphere and superior amenities. Most guests will also receive the following upon check-in:$10 per day, per room credit to be used at any of the bars of the hotel. Full breakfast at Miso Restaurant Wireless Internet access Choose the Radisson and stay at one of the best hotels in Lima, Peru. ... more   less 
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Also Known As:
Radisson Decapolis Miraflores
Radisson Hotel Lima
Lima Radisson
Radisson Lima

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