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“Shocking staff behaviour!”

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Hotel La Castellana
Ranked #91 of 227 Hotels in Lima
London, United Kingdom
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Shocking staff behaviour!”
Reviewed 21 December 2013

Stayed at this hotel for a few nights as part of the G Adventures Inca trip. Basic hotel with basic facilities. But did the job since all I needed was a place to crash at the end of the trip and before taking my flight back home. The worst part of the experience was the shockingly rude behaviour of the staff - especially one of the receptionists called Oscar [--]. He was truly obnoxious and made the overall stay rather unpleasant. I appreciate the language barrier but being in the hospitality business, you'd expect a certain level of behaviour and there was none of that to be seen.

  • Stayed December 2013, travelled solo
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Helpful?
1 Thank Jaya B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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337 reviews from our community

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Eugene, Oregon
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 December 2013

Nothing special, I was hoping for more, since it wasn't cheap. Looks nicer from the outside. Walking distance to some restaurants. Nothing special about the included breakfast, but nice jam, which always seems to be a nice touch for all breakfasts in Peru

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Leen70117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level 6 Contributor
113 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 1 December 2013

Stayed here three nights in total, two as part of a g adventures tour. Reading the reviews here beforehand I was definately apprehensive! And decided in advance to switch elsewhere for our final Lima night,in retrospect this would have been fine. Our room was clean, hot shower and some english tv channels so we could check in on the news - after four nights camping on the inca trail, this was luxury!. wifi was a little patchy but hey, we were there on holiday so internet access 24/7 wasnt my greatest concern. As a married couple we did ask for a double room, but on both visits got two single beds...though this seemed quite standard in many of our peru hotels! So make sure you are clear if you want a double.Breakfast is poor, but again you are in a different country so cant expect a full english! Super basic - tea and a couple rolls (which were lovely and fresh to be fair!) with butter and jam.Location was great, near the main miraflores square and we also walked easily down to the new mall on the seafront. Plenty of restaurants nearby and the reception staff are friendly and will help with suggestions -ask for a free map.As fine as our stay here was,our last night we stayed in the Inca Frog on the other side of Miraflores and I prefered it there.

Helpful?
Thank Dizzyelmo
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
London, United Kingdom
Level 4 Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 November 2013 via mobile

I stayed here at the beginning and end of a G Adventures tour. It's in a lovely part of Lima and within walking distance of all attractions in Miraflores. The building is traditional, the rooms large, old fashioned but this didn't bother me, good wifi and helpful staff. Breakfast was basic but nice enough, the hotel was noisy in the morning as people are getting up every morning for early flights to Cuzco. But that was me one morning so I can't complain!

Stayed November 2013, travelled with friends
Helpful?
Thank Victoria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level 3 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 October 2013

We stayed at La Castellana twice during our G Adventures tour in Peru. The hotel is pretty basic, the rooms are quite old and there is no heating at all which makes the stay a chilly and damp one during the cold months. The breakfast is also very basic but wi-fi works well and is relatively fast (and free). The neighborhood was not too bad (nice park and seaside mall quite nearby) and it felt safe to walk around even after dark.

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
Thank Olli H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 October 2013 via mobile

We stayed here because it was where GAdventures start their trips for the inca trail. This hotel is pleasant enough, clean rooms and clean sheets. The breakfast is very simple, bread rolls (very fresh) and tea so if you eat more for breakfast it would be worth going out. But it was enough for us. The hotel was very noisy in the morning because guests get up early to fly to Cusco. Maybe a good idea to invest in ear plugs. Overall a pleasant hotel in easy walking distance from centre of miraflores.

Stayed October 2013, travelled as a couple
Helpful?
Thank DaveandBecky210913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 6 Contributor
121 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 20 September 2013

Stayed here for an over night stay en route to Cusco. It was ok for an overnight. The room was clean and the bathroom was big with a good shower. There was however only a very high window which opened onto a very small area where the smell from the kitchens flooded into the room from, strong smell of frying food, so had to keep the window shut. The room itself smelt damp, but guess this is just the nature of the old building. There was free wifi and the hotel did have character and was full of other people on big adventure trips, so had a nice vibe.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellingkit_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel La Castellana

Property: Hotel La Castellana
Address: Grimaldo Del Solar St 222 | Miraflores, Lima 18, Peru
Region: Peru > Lima Region > Lima > Miraflores
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
#36 Business Hotel in Lima
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel La Castellana 3*
Number of rooms: 42
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Also Known As:
La Castellana Hotel
La Castellana Lima

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