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“Room damp and smelly.”

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Hotel La Castellana
Ranked #90 of 227 Hotels in Lima
wales
Level 5 Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Room damp and smelly.”
Reviewed 11 June 2009

Stayed (pre-booked by company) here overnight - for a few hours really - on route to Cusco. Some of our party had to change rooms because of a noisy party going on. Our room was very basic, smelling of damp. We were pretty much wiped out by the long flight etc, so slept the few hours we needed to. I wouldn't stay there by choice, given the room we had. Maybe other rooms are better as in other reviews, if so the hotel needs to bring the poorer rooms up to scratch. Courtyard looked pleasant, but didn't have time to use it.

  • Stayed May 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank davegaijin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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337 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Cleanliness
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Maidstone
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 12 May 2009

I stayed here for one night en route to Cuzco. The hotel is extremely basic and my room was really smelly (damp). I was in a room near to reception and could here everything outside and even from other rooms.
The staff were unhelpful and when they held our luggage for us, we discovered that it was in an unlocked cupboard accessible to other guests.

  • Stayed April 2009
    • Value
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    • Rooms
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Helpful?
2 Thank MaidstoneHelena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lima hotels

London
Level 4 Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 May 2009

The hotel is located in Miraflores, a safe residential area near the sea. It is built in an old villa style and has a garden. There are quite a few restaurants and shops nearby.

I stayed in a room which was large and clean, so was the bathroom - no complaints there. There was a smell in the room however, I was not sure where it was coming from exactly and I do not think it had anything to do with cleanliness - the room itself was clean.

  • Stayed May 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PAKLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 5 Contributor
59 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 12 April 2009

This hotel is the primary departure point for GAP tours of Peru and as such was ok but not anything special. I'd not stay here if I had been travelling by myself.

The hotel is generally attractive (set around a central courtyard) and the desk staff were helpful if occasionally grudging in doing so. The location in the heart of Miraflores is also useful.

Breakfast is pretty poor, though. And the rooms are basic to say the least. Both of those that we stayed in smelt pretty bad (as did the whole hotel to be honest).

  • Stayed March 2009, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Stevo789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Bend, Ohio
Level 4 Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 20 February 2009

We also stayed here at the front and rear of our trip to Peru. The two nights at the beginning of the trip, our room was on the second floor, facing the courtyard. It was hot, but the unique fan they rigged to the ceiling (actually a tabletop-style oscillating fan) helped circulate the air from the small window in the room. Room was basic, with very poor lighting, so if you're planning to read anything at night, bring a headlamp. They didn't give any shampoo or lotions, just 2 very small bars of soap in the bathroom. Also, be prepared for dogs barking all night.
The area is very safe to walk at night and the hotel is just a few blocks from the square and all the restaurants, nightlife, and shopping one could want.
When we returned 10 days later we were given a much nicer room, but still dimly lit.
Our flight back to the US didn't leave until midnight, and we had to be out of the room by noon, so they locked up our 2 bags for us while we did some more sightseeing. We asked the desk clerk (a young man with zero personality) if we could return to the hotel and hang out in the large room off the lobby that had couches and tables for a couple hours till our driver came to get us at 8 p.m. He said "NO". We told him we had nowhere to go and since our bags were there in the lock-up, and we had stayed here a total of 4 nights, couldn't we just sit and read for an hour or two. "NO". We asked him if we could sit outside on the sidewalk. He answered "YES". We're hoping he just couldn't understand us. The staff really wasn't that personable.

  • Stayed January 2009, travelled as a couple
    • Value
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    • Service
Helpful?
Thank Arthursmomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huddersfield, United Kingdom
Level 5 Contributor
45 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 13 August 2008

I stopped at this hotel twice during a package tour to Peru (after & before international flights)- the hotel was selected by my tour operator.

The first time I had room number 4 on the ground floor which frankly was terrible. Had it not been the case that I was wiped out after travelling 14 hours to get there, I would have complained but as it was, I could have slept on a bed of nails!

The room was dark, dingy and dpressing. The bathroom was in desperate need of modernisation. The room reminded me of what it must feel like to be in a prison cell. Fittings and fixtures were old and tired.

The room was also very, very noisy - being only a few paces away from reception.

However, on the second visit at the end of the tour, I had room 43 (about the furhest away from reception it is possible to get) and it was like being in a different hotel - much more modern room, more roomy and generally much more comfortable. No real complaints at all about this room.

The hotel itself seems quite nice - done out in old colonial style villa & the staff are friendly and helpful. It seems to be in a nice area of Lima (Miraflores) and it's easy enough (and seems safe)to walk to the main square of this district.

However, your stay will either be spoiled or enhanched by which room you get so choose carefully - not sure if they are refurbishing the rooms and I just got unlucky (as did several other members of our group) or if they really do have such a wide variation in the quality of the rooms.

I would have scored it 3 points if it wasn't for the first room we got.... avoid these 'old' rooms at al costs!

  • Stayed July 2008
    • Value
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    • Check-in / front desk
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    • Cleanliness
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Helpful?
2 Thank Jono_T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 6 Contributor
62 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 13 June 2008

I thought this wa s great little place and good value.

From the outside it looks like an old spanish Villa. And inside the courtyard is a nice haven away from the city.

The rooms were a little outdated but they were clean and pleasant. Our room looked the same as one of the photos posted. Some of the other posts complained about noise but we didn't find it noisy at all.

The location is great. Its easy to walk to the beach area and Miraflores shops and restaurants. There are a lot of amenties close by - within a block or so is a supermarket, a laundry, courier service, a restaurant and stores.

The staff at from desk were helpful - they promptly called cabs, booked tours and exchanged money.

Breakfast was standard for Peru - tea, coffee, juice and bread with jam. we didn't eat any other meals there but the restaurant area was lovely.

  • Stayed May 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank DebDeb07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel La Castellana

Property: Hotel La Castellana
Address: Grimaldo Del Solar St 222 | Miraflores, Lima 18, Peru
Region: Peru > Lima Region > Lima > Miraflores
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
#36 Business Hotel in Lima
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel La Castellana 3*
Number of rooms: 42
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Also Known As:
La Castellana Hotel
La Castellana Lima

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