We stayed at this hotel for only one night. The staff at the check-in counter was impolite. The lobby was dark and shabby. Rooms were reasonably spacious and well lit. However, there were several things that we found unacceptable: 1) no hot water in the shower, 2) broken window lock, 3) no way to open or close the safety box in room despite several attempts by their own staff and 4) slow service at the hotel restaurant (it took us 2 full hours for a simple lunch!). Cleanliness is acceptable except the towels were too dirty to be used. The hotel was in Miraflores which was supposed to be a good area in Lima. However we did not feel safe around the neighborhood because we saw many homeless around. In our opinion, this hotel is a bit over-priced.
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- Also Known As:
- Monte Real Hotel