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“Peaceful location right next to Machu Picchu entrance”

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Belmond Sanctuary Lodge
Ranked #1 of 3 Hotels in Machu Picchu
Certificate of Excellence
St. Petersburg, Florida
Level 4 Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Peaceful location right next to Machu Picchu entrance”
Reviewed 4 May 2014

We loved our trip to Machu Picchu. After spending the day walking around the temple (and a long morning/day getting there), it was nice to retire to the Sanctuary Lodge to relax when we were done. Our room was clean and quiet with a little patio looking over the courtyard. I don't think it is a 5 star hotel, but I did not expect that level of grandeur when staying at the top of the mountain. It is all about location with the Sanctuary Lodge - easy to get into the park and come back and take a break when you want. Afternoon tea, evening cocktails, and dinner were nice. There is not A/C. It was cool when we were there, so not a problem, but fans are available - you have to ask for them. It is quite expensive for what it is, but given we will only likely go to Machu Picchu once, we thought it was worth it.

  • Stayed April 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Valerie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oeperu, General Manager at Belmond Sanctuary Lodge, responded to this review, 22 May 2014
Dear Guest,

We appreciate the time you have dedicated to sharing your opinion.

We will be happy to have you with us again.

Sincerely,

Marc Yeterian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Machu Picchu, Peru
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 May 2014

We have loved our stay here . So glad we stayed at Sanctuary Lodge, very convenient next to the park. The Staff at the lodge gave us superb service. A special thanks to Jose Antonio who looked after us at every meal in the dining room and gave us excellent service. Also very good was Trainee Alexander at the reception desk, he will go far if he continues with his attentive care. Sanctuary Lodge should be very proud of their staff. They are their greatest asset

Room Tip: Ask for a room away from the car park as the buses arrive before 0600 hours
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank 762Allison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oeperu, General Manager at Belmond Sanctuary Lodge, responded to this review, 22 May 2014
Dear Guest,

We appreciate the time you have dedicated to sharing your opinion.

We will be happy to have you with us again.

Sincerely,

Marc Yeterian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lima
Level 5 Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 May 2014

Has been almost 14 years since the firdt time i was at the sanctuary lodge byt the first time and i've been the same and more surprised than that time, long ago.
They gave us some upgrade to rooms with patio, thanks to the head Recepcionist manager Omar Alvarez, very nice person talking all the time with us.
At the patio we could enjoy some bloody marys the day after, and for this the stuff at the bar was very nice, they made us the best bloodys i ever try on my life.
The restaurant manager Arturo Pino and his crew made our trip, gave us the best tables for lunch and dinner, we had David as a waiter, what professional is this guy.
So Thank you very much for all the details you guys work on, you don't realize how much all those simple details made a trip so incredible.

Room Tip: Last room on the patio has the best view of the huayna Picchu mountain..
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Radocciou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oeperu, General Manager at Belmond Sanctuary Lodge, responded to this review, 22 May 2014
Dear Guest,

We appreciate the time you have dedicated to sharing your opinion.

We will be happy to have you with us again.

Sincerely,

Marc Yeterian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, Bermuda
Level 3 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 May 2014

Visiting Machu Picchu in itself is obviously an amazing experience, but our visit was totally capped off by our stay at the Sanctuary Lodge. Our room was great; the food and drinks were great, and the service was extremely good. And to be able to walk out of the hotel and be at the entrance to this amazing place, either late afternoon or 1st thing in the morning, is very special. The gardens, hot tub and hummingbird area are also beautiful.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oeperu, General Manager at Belmond Sanctuary Lodge, responded to this review, 2 May 2014
Dear Guest,

We appreciate the time you have dedicated to sharing your opinion.

We will be happy to have you with us again.

Sincerely,

Marc Yeterian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ipswich, Australia
1 review
Reviewed 29 April 2014

This is a quality establishment. From the moment we arrived we felt special and very welcome. Everything was done exceptionally well and with care, right down to the chocolate with turndown service. Loved it. If ever you visit Machu Picchu, spend the extra money, even if only for one night like we did. It is well worth it and you get to enjoy Machu Picchu on your doorstep. Magical!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Bronwyn E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oeperu, General Manager at Belmond Sanctuary Lodge, responded to this review, 2 May 2014
Dear Guest,

We appreciate the time you have dedicated to sharing your opinion.

We will be happy to have you with us again.

Sincerely,

Marc Yeterian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
oklahoma
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 April 2014

It is difficult to equate the price of something to its value. Yes--this is an expensive place to lay one`s head, but sitting in the hot tub and looking at Machu Picchu is priceless, as is waking up and walking out the door to the entrance of this world wonder. The experience will be difficult to top, no matter where on earth we travel.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank RoyalOkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oeperu, General Manager at Belmond Sanctuary Lodge, responded to this review, 2 May 2014
Dear Guest,

We appreciate the time you have dedicated to sharing your opinion.

We will be happy to have you with us again.

Sincerely,

Marc Yeterian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orange County
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 April 2014

If money is no option and you are all about location, location, location... then this is your place. If you want to spring out of bed at 6 AM and walk into MP and pay an extra $1,000 per night to do so, then this is your place. You can spend $500 a night in AC, spring out of bed and be at Machu Pichu in 35 minutes and 25 dollar bus fair. There are no magnificent views of MP itself from hotel. There is a nice restaurant, a garden, a cafeteria, and lobby all crammed into a small space. To be fair, the dinner was excellent and included in our price, we had a wonderful massage that I absolutely enjoyed, however all weighed in for us, we should have stayed at Inkaterra in AC and saved $1,000 and gotten 10 more massages at every stop. The amenities were above average, however I gave it an average because the pricing is over top.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NoFearEngineer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oeperu, General Manager at Belmond Sanctuary Lodge, responded to this review, 2 May 2014
Dear guest,

Thank you for sharing your comments in Trip advisor and helping us in improving our services. The commitment of Sanctuary Lodge Machu Picchu is to give the best to our guests and your overall impressions about your stay are very important to us.

I reiterate our dedication to excellence in service and inform you that your comments have been transmitted and discussed with our teams with which we are reinforcing training in customer service.

I deeply value your comments and renew our permanent commitment in keeping on with all the efforts and focus to maintain the facilities of Machu Picchu sanctuary Lodge and our renowned service quality at their best with the firm intention to deliver the best service and experience to our guests.

Sincerely.

Marc Yeterian
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Belmond Sanctuary Lodge

Property: Belmond Sanctuary Lodge
Address: Carretera Hiram Bingham Km 7.5 | Aguas Calientes, Machu Picchu 5184, Peru
Phone Number:
Region: Peru > Cusco Region > Sacred Valley > Machu Picchu
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 3 Hotels in Machu Picchu
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Belmond Sanctuary Lodge 5*
Number of rooms: 31
Official Description (provided by the hotel):
Belmond Sanctuary Lodge enjoys a unique location just steps from the entrance to Machu Picchu; it is the only hotel beside the Inca citadel. This charming mountain retreat, set in orchid gardens, is the perfect place to relax, from early in the morning to magical moonlit nights. ... more   less 
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Also Known As:
Machu Picchu Sanctuary Lodge By Orient-Express Hotel Machu Picchu
Machu Picchu Sanctuary Hotel
Sanctuary Lodge Machu Picchu

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