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Belmond Sanctuary Lodge
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Reviews (2,248)
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1,469
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All reviewsentrance to machu picchusun gateaguas calientesonce in a lifetimeentrance gatehiram binghamlocation location locationorient expresswatch the sunrisehot tubrooms are smallminute bus rideorchid gardenpisco tastingnext morningterrace roomday trippers
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Reviewed 4 May 2014

We loved our trip to Machu Picchu. After spending the day walking around the temple (and a long morning/day getting there), it was nice to retire to the Sanctuary Lodge to relax when we were done. Our room was clean and quiet with a little patio looking over the courtyard. I don't think it is a 5 star hotel, but I did not expect that level of grandeur when staying at the top of the mountain. It is all about location with the Sanctuary Lodge - easy to get into the park and come back and take a break when you want. Afternoon tea, evening cocktails, and dinner were nice. There is not A/C. It was cool when we were there, so not a problem, but fans are available - you have to ask for them. It is quite expensive for what it is, but given we will only likely go to Machu Picchu once, we thought it was worth it.

  • Stayed: April 2014, travelled as a couple
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2  Thank Valerie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oeperu, General Manager at Belmond Sanctuary Lodge, responded to this reviewResponded 22 May 2014

Dear Guest,

We appreciate the time you have dedicated to sharing your opinion.

We will be happy to have you with us again.

Sincerely,

Marc Yeterian
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2014

We have loved our stay here . So glad we stayed at Sanctuary Lodge, very convenient next to the park. The Staff at the lodge gave us superb service. A special thanks to Jose Antonio who looked after us at every meal in the dining room and gave us excellent service. Also very good was Trainee Alexander at the reception desk, he will go far if he continues with his attentive care. Sanctuary Lodge should be very proud of their staff. They are their greatest asset

Room Tip: Ask for a room away from the car park as the buses arrive before 0600 hours
  • Stayed: May 2014, travelled with family
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1  Thank 762Allison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oeperu, General Manager at Belmond Sanctuary Lodge, responded to this reviewResponded 22 May 2014

Dear Guest,

We appreciate the time you have dedicated to sharing your opinion.

We will be happy to have you with us again.

Sincerely,

Marc Yeterian
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2014

Has been almost 14 years since the firdt time i was at the sanctuary lodge byt the first time and i've been the same and more surprised than that time, long ago.
They gave us some upgrade to rooms with patio, thanks to the head Recepcionist manager Omar Alvarez, very nice person talking all the time with us.
At the patio we could enjoy some bloody marys the day after, and for this the stuff at the bar was very nice, they made us the best bloodys i ever try on my life.
The restaurant manager Arturo Pino and his crew made our trip, gave us the best tables for lunch and dinner, we had David as a waiter, what professional is this guy.
So Thank you very much for all the details you guys work on, you don't realize how much all those simple details made a trip so incredible.

Room Tip: Last room on the patio has the best view of the huayna Picchu mountain..
  • Stayed: April 2014, travelled with friends
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1  Thank Radocciou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oeperu, General Manager at Belmond Sanctuary Lodge, responded to this reviewResponded 22 May 2014

Dear Guest,

We appreciate the time you have dedicated to sharing your opinion.

We will be happy to have you with us again.

Sincerely,

Marc Yeterian
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014

Visiting Machu Picchu in itself is obviously an amazing experience, but our visit was totally capped off by our stay at the Sanctuary Lodge. Our room was great; the food and drinks were great, and the service was extremely good. And to be able to walk out of the hotel and be at the entrance to this amazing place, either late afternoon or 1st thing in the morning, is very special. The gardens, hot tub and hummingbird area are also beautiful.

  • Stayed: April 2014, travelled as a couple
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1  Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oeperu, General Manager at Belmond Sanctuary Lodge, responded to this reviewResponded 2 May 2014

Dear Guest,

We appreciate the time you have dedicated to sharing your opinion.

We will be happy to have you with us again.

Sincerely,

Marc Yeterian
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2014

This is a quality establishment. From the moment we arrived we felt special and very welcome. Everything was done exceptionally well and with care, right down to the chocolate with turndown service. Loved it. If ever you visit Machu Picchu, spend the extra money, even if only for one night like we did. It is well worth it and you get to enjoy Machu Picchu on your doorstep. Magical!

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Bronwyn E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oeperu, General Manager at Belmond Sanctuary Lodge, responded to this reviewResponded 2 May 2014

Dear Guest,

We appreciate the time you have dedicated to sharing your opinion.

We will be happy to have you with us again.

Sincerely,

Marc Yeterian
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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