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“Wonderful People”

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El Albergue Ollantaytambo
Ranked #1 of 20 Hotels in Ollantaytambo
Certificate of Excellence
GreenLeadersSilver level
Olympia, WA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Wonderful People”
Reviewed 23 February 2009

The El Albergue Bed & Breakfast was the first stop for my husband and I on a 3+ week vacation that ended with a trip to Antarctica. It is a lovely little Bed and Breakfast with exceptional access to the train. We loved the El Albergue and will return.

I can not say enough about the wonderful staff at the El Albergue. We stayed for three nights and they did a fabulous job of taking care of us during our stay. Since I had just broken my ankle 4 hours before leaving home (Olympia, WA), I needed a lot of help.

On arriva at the El Albergue, the staff quickly cleaned a first floor room for us and got us settled in even though we arrived early in the day. Later on, they went next door to the train station to borrow a wheelchair for me.

That evening Adela called our room and asked if we would like tea or anything else. Minutes later she brought me ice and both of us tea. After visiting for a minute and learning that we are vegetarians, she went to the kitchen and got us two bowls of some heavenly soup and a plate of bread. It was just wonderful!

The next day we had tickets for the Machu Picchu train, but my foot was in such bad shape we decided we better not go. Instead, the very friendly staff, showed us to their lovely garden. My husband took advantage of the hammocks and I chose a chair and a place to elevate my foot. We spent the day in the garden where the staff brought us lunch, lemonade, and water.

Juaquin, the owners son, visited us for quite awhile in the garden and offered to help us in any way he could. He even offered to email other hotels we would visit and let them know I would need a first floor room and assistance on arrival.

The service we received during our stay at the El Albergue was amazing and visiting with wonderful folks in the beautiful garden made the fact that we missed out on Machu Picchu tolerable.

We will return to Ollantaytambo and we will definately return to the El Albergue Bed and Breakfast.

  • Stayed January 2009, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank Ginney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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New York
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 February 2009

We stayed at El Albergue in September 2008 en route to Macchu Pichu. We loved it. The hotel has a relaxed but luxurious feel with a pretty garden with a view of snow covered Andes mountains, where you can play sapo an ancient Incan game. There is a nice sauna. The rooms have original artwork in them and attractive rustic furniture. The restaurant has great meals. For breakfast we had pancakes, fruit and really good coffee. Dinner was excellent, chicken and alpaca steak and an amazing soup. The staff and owner are welcoming. A great prelude to our day at Macchu Pichu.

  • Liked — A relaxing stay
  • Disliked — Nothing
  • Stayed September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
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Helpful?
1 Thank suitecase23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
california
Level Contributor
170 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
Reviewed 29 January 2009

The hotel is located directly on the platform for the Ollantaytambo to Machu Picchu train. This has both positive and negative aspects. You WILL hear the train whistle, even if your room is not directly on the platform. If you are facing the platform, you will also hear people outside (so I was informed by another guest at the hotel). The location is great if visiting Machu PIcchu, but a bit inconvenient for going up to the town center, it's a longish uphill walk or take a mototaxi from the train station. You also have to pass thru train security every time you come and go.

The rooms were artfully decorated if spare (no TV or internet at all). I had Room 8 on the ground floor, with a separate bathroom that could only be accessed by a short covered breezeway, not a problem in summer, but perhaps in winter you might get a bit chilly. The bedding was comfortable. The central courtyard has beautiful landscaping, and the restaurant is EXCELLENT for dinner. Try the alpaca!

Hotel transfers are a bit expensive back to Cuzco ($75) but I was lucky to share it 5 ways and we included 4 stops along the way, Maras, Salinas, a chicha spot, and Chinchero. It worked out to a very reasonable $15 per person half day tour. Eloi the driver is personable and some of his CDs with Inka/Pop music were great.

  • Liked — Restaurant was great, convenient to train
  • Disliked — No internet access
  • Stayed January 2009, travelled solo
    • Value
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    • Business service (e.g., internet access)
Helpful?
2 Thank mlgb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peruhotelwatch, manager at El Albergue Ollantaytambo, responded to this review, 21 February 2009
The cost of transportation from the hotel to the airport or airport to the hotel is $45 for a 10-passenger van as stated on our website. Tours and visits to other sights along the way imply an additional cost.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bun78
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 January 2009

the good: the rooms was spacious and since we were upstairs ($16 more than 1st floor) it was quiet (no footstep sounds above) sauna was really nice since it only fits two ppl comfortably. Great after a long day. Restaurant was fair priced and tasty and they stayed open late for us. Also provided free room service. They have laundry service, which we used too. It was absolutely convenient to have the train station in front of the hotel for machupicchu. Didnt hear the train noise at all.
Also the box lunch is really good. We got it for two days. Even our guide (we shared our lunch) thought it was one of the best boxed lunches he had from a hotel.

Bad: Ollantytambo is the furthest part of sacred valley which can make travelling to pisac or cusco a long drive(45-60min). Nonetheless we drove into Pisac and Cusco on two different days an didn't really mind. Also, on our last night we got a bunch of tiny bug bites--not itchy, but small red bumps that resolved. We could only deduce that the bites may have come from the hotel because we were very careful with bug protection when we went out. (used hat, scarves, gloves, permitherin sprayed long sleeve and long pants/socks clothing and 35% Deet. Yes- I know it's drastic. Also we didnt get bites at other hotels so they werent from bugs in our clothes)

That being said, staff was helpful and overall pleasant stay though we were gone for most of the day and evening.

  • Stayed January 2009
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank bun78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alaska
Level Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 3 December 2008

What do I remember best about El Albergue? The bed! Our room had a wonderful KING bed, which was heavenly after scrunching ourselves into way too many bumpy, full-size mattresses on our two-month journey through South America. And it wasn't bumpy either, but quite comfy with crisp sheets and lots of pillows.

The room itself was quite romantic, with the old architecture and looking out on the profuse garden below. Perhaps the rooms overlooking the train tracks have some noise, but we never heard the trains. It was very quiet and peaceful.

We enjoyed birdwatching in the garden, and enjoyed the village of Ollantaytambo tremendously. Do yourself a favor and don't use Ollantay as just a pit-stop for getting to Machu Picchu. Explore the area! We had one of the most wonderful days of our entire trip while here, taking a taxi to the village of Patacancha and leisurely (8 hours!) walking back to Ollantay, passing through many Quechua-speaking villages and meeting lots of wonderful folks. Our hike was on a Sunday too, so got to explore the colorful markets.

But back to El Albergue....I think the only thing I was disappointed about was learning that the American-expat owner does not actually live there. I'm always interested to meet expat-hosts and hear their stories. Her staff, though, was thoroughly friendly and extremely helpful.

The profusion of cars another poster mentioned is not an issue. They are not near the hotel, and are only there when the train arrives to pick up passengers. They disappear quickly.

If we make it back to Peru, we'd definitely stay here again!

  • Liked — Wonderful bed, great location, pleasant village
  • Disliked — nothing
  • Stayed February 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AlaskaJuju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Venice, CA
1 review
Reviewed 13 November 2008

We had such an amazing time here and wish we could have stayed longer. This is the PERFECT place to stay when in route to Machu Picchu; you wake up and you are right at the train station, ready for your journey to MP! We stayed in the gorgeous suite for 3 nights, our daughter played in the courtyard everyday, the staff was amazing and beyond helpful. We would stay there again in a heartbeat! This place is much better than staying is Cuzco.

  • Liked — Classy, stunning, charming hotel
  • Disliked — everything was perfect, no complaints
  • Stayed September 2007, travelled with family
    • Value
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Helpful?
Thank loca35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Avila, CA
Level Contributor
110 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 13 November 2008

The Albergue is a beautiful group of old buildings that may have been part of the train station in the old days because it is surprisingly located right where all the trains stop. As a result, there is a noise problem created by the trains coming and going and whistling, and also by the passengers waiting for the trains right under what may be your window (the first day, a group of Americans talking loudly prevented us from taking a nap, so we thought we had bad neighbors. It turned out that our neighbors were Spanish! The loud Americans were simply waiting for the train in front of the Albergue).

Otherwise, the compound is lovely, with a garden full of plants, and even a hamac. The rooms are large but spartan: white walls decorated with some art works, very good beds covered with grey blankets, a table and chair, but no storage for your clothes. Very good bathroom and shower. You may have eggs, or pancakes, along with fruits and juices for breakfast, and the staff is very friendly.
This was the most expensive hotel we had in Peru and, without the noise problem, it would have been worth it.

  • Liked — the character of the place
  • Disliked — the noise
  • Stayed October 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank 123Avila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about El Albergue Ollantaytambo

Property: El Albergue Ollantaytambo
Address: Ollantaytambo Train Station, Ollantaytambo 080108, Peru
Phone Number:
Region: Peru > Cusco Region > Sacred Valley > Ollantaytambo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Family Hotel in Ollantaytambo
#1 Romantic Hotel in Ollantaytambo
#2 Green Hotel in Ollantaytambo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — El Albergue Ollantaytambo 3*
Number of rooms: 15
Official Description (provided by the hotel):
Located on the Ollantaytambo train station, El Albergue is only one train stop away from Machu Picchu and not far from many interesting attractions. El Albergue dates back to 1925 and maintains the charm and elegance of the early 20th century while offering modern day requirements such as free high speed internet and in-room telephones. Owned by artist Wendy Weeks, this hotel has beautiful gardens, delicious food and special attention to decor. ... more   less 
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Also Known As:
El Albergue Ollantaytambo Hotel Ollantaytambo
El Albergue Ollantaytambo Peru - Sacred Valley

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