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El Albergue Ollantaytambo
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Reviews (1,827)
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All reviewsorganic farmtrain platformpachamanca lunchtrain noisesacred valleyeucalyptus saunaalpaca steakgreat restaurantbrowniebalcony roomconvenient locationtaking the trainin towntrip to machu picchubeautiful gardenpancakesearly train
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Reviewed 6 June 2007

Spent 3 nights at El Albergue in May 2007. The best thing about it is the location which is right on the railway station - you can just step out your door and board the train to Machu Picchu, which is great. The noise of the trains didn't really bother us, especially since they stop after 10pm. The hotel is surrounded by nice scenery and has a lovely garden. But there were more negatives for me. First of all the bathroom, though clean, emanated a constant odor of raw sewage (like there was an open drainage somewhere beneath the floor). Also, the rooms were just really dusty - everything is cleaned sort of superficially (the beds were fine, but the floor was filthy). Mostly though, I just didn't care for the attitude of the staff - just generally condescending and unhelpful. We had cold water for most of our stay, despite informing the front desk about it. I found their breakfasts kind of stingy - you can only pick one item (one pancake or one bowl of granola with yogurt) and they count every morsel they put on ur plate. Their kitchen looked really grungy though (with flies buzzing around), so probably not a bad thing to eat little of what they cook. Also their services are kind of expensive ($3 per kilo for laundry and $10 per person for a measly dinner where they count the number of potato pieces you get). Really just overall - the least pleasant experience we had during our 2 weeks in Peru. Just not worth the money and definitely not at all worth the attitude from the staff.

  • Stayed: May 2007, travelled with family
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1  Thank JuliaFairchild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2007

Spent 2 nights here, before and after an Inca Trail trek in late April. Clean, good service and a nice "feel"--enjoyed the sauna and grounds, and it was nice to step off the train right to our hotel after the trek. We didn't have troubles with train noise, but we did have trouble with exhaust from idling engines coming in windows that had been left open before we checked in. It was awful, but we asked to change rooms and then were okay. I found the beds hard. A bit of a walk into town to eat, but we enjoyed that.

  • Stayed: May 2007
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Thank Carpian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2007

My husband and I really liked this place we stayed in APril 2005 until we both ended TERRIBLY sick after having supper there. It was without a doubt the meal we had been served at El ALbergue We were so severly dehydrated a physician had to be called in and put us both on IV -from our room. The staff were helpful in getting us some drinks but unfortunately never apologized for the incident. Although we were supposed to leave the hotel the day with got sick, but had to stay. we lost money as we were charged to stay until we were well and we lost out money on the hotel we had already paid at our next destination. We were also unable to do our inca trail hike. We were sick for a couple weeks after until we returned to Canada and had to be treated with antibiotics. Very unfortunate as we had trusted this place as being the safest place to eat in town.

Stayed: April 2005
2  Thank ecaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2007

We enjoyed staying here. As has been noted, the hotel is on the railroad grounds, which made it very convenient to catch the morning train to Machu Picchu. We were in a room facing the back and had no problems with noise -- and our room offered some nice views of snow capped mountains and the ruins. The hotel had basic, rustic charm and a nice shower. The walk to town was easy, although when we left for dinner after a day of exploring the ruins and town (and finding a fair trade store with some very nice weaving), we caught a motorcycle-taxi to the main plaza. We enjoyed staying OllantaytamboI -- it seemed like everyone knew Wendy Weeks (the owner).

  • Stayed: April 2007
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Thank Erickson18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2007

  • Stayed: April 2007, travelled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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