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“a friend in need” 5 of 5 bubbles
Review of Apu Lodge

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Apu Lodge
Ranked #2 of 23 Ollantaytambo B&B and Inns
Certificate of Excellence
GreenLeadersGold level
Iowa City, Iowa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“a friend in need”
5 of 5 bubbles Reviewed 23 May 2014

Our room at Apu Lodge was spacious, comfortable, and peaceful, with plenty of hot water for showering and a very tasty breakfast served up. This alone would qualify a high rating but what really impressed us was how helpful and accommodating the Scottish owner Louise was. When a problem arose regarding our over-sized luggage that we had intended to carry with us to Machu Picchu (not knowing about luggage restrictions and lack of left luggage facilities for Inca Rail in Ollantaytambo) Louise made several phone calls to the Inca Rail office in Cusco, gave helpful advice and lots of reassurance. As a result, we were able to take our duffle bag and backpacks on the train! The Inca sites in Ollantaytambo are fantastic so we recommend staying there a night or two and choosing Apu Lodge.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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393 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (91)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Canada
Level Contributor
59 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

We really enjoyed Apu Lodge, truly felt like I was transported back in time. It was a great way to start our vacation (May 2013). The hotel landscape was jaw-droppingly beautiful, and a fabulous way to ease into the Sacred Valley. Ollanta is a great stop before Machu Picchu (acclimitizing) and it is much lovelier than Aguas Calientes.

Location: Apu Lodge is located on the north east corner of the quaint little town. It is at most a 5 minute walk to the center of town, 10 minutes to the Ollanta ruins, 15 min to the train to Macchu Picchu. Cusco transfer is less than two hours, and the train to Machu Picchu approximately 1.5 hours. The roads are all cobblestoned so it is a bit tough to drag your suitcase. They do have carts to transport them.

Rooms: The rooms are tidy, clean and spacious. Beds were comfortable. Overall the room decor was simple. Our room happened to face out towards the town with views of the ruins. The only small trouble we had were with some small bugs that hung out on the ceiling of the bathroom but were not bothered by it. Internet was a bit unreliable when I visited, but functions well in the gathering area.

Service: We received phenomenal service from a group of enthusiastic and friendly volunteers. Before we arrived, I had easy helpful correspondences arranging everything from transfers for Cusco, to booking Machu Picchu + train tickets. The payments I made were through Western Union, which was a small hassle but seems to be a standard through South America.

*** The morning of Machu Picchu, we woke at 4am and found our continental breakfast laid out nicely with a packed lunch (prepurchased). The 5am train was perfect so we could be at Aguas Calientes by 6:30 and onto the bus up the mountain early enough to watch the sun peek over the mountains and the clouds clear over the ruins.

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank hykwok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 11 May 2014

The hotel is at the end of one of Ollantaytambo's tiny, cobbled, pedestrian-only, lanes. It is beautifully set and exceptionally peaceful. The room was spacious and comfortable. Breakfast was nice. Packed lunches were an option we chose twice. They were basic but fine. The owner and staff were wonderful in helping arrange a horseback trip to see the Inca quarries on the other side of the river. Really went out of their way to make our stay terrific. We, too, had trouble with hot water for the showers. It ran hot for a short bit and then turned ice cold. Solar water heaters anyone? The other surprise was that it was the only hotel on our trip that charged at extra 4% if one used a credit card to pay. I have no memory of seeing that anywhere on the booking information.

Room Tip: My guess is that from the second floor one can see the temple ruins. We asked for one but didn't...
See more room tips
  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nelsonlizm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level Contributor
211 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 bubbles Reviewed 9 May 2014

Spent two nights here in order to go to Machu Picchu. The hotel is in a nice setting and I had high hopes. But after a long day hiking the mountain at Machu Picchu, what I really wanted was a hot shower. Unfortunately at 9pm at night, the shower was ICE cold. Not even a hint of warmth. And there was no one in reception at that time to ask about it. We were dirty and sweaty from the climb and we both took short but very cold showers. It wasn't pleasant. The next morning, the showers were warm.

Stayed May 2014, travelled with friends
Helpful?
Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ontheroadagain1Uk, Owner at Apu Lodge, responded to this review, 25 June 2014
I am so sorry that your shower was cold when you arrived from Machu Picchu, as I know how important hot water is to our guests and usually our showers are fantastic, very hot and very powerful, but we do have the occasional glitch. I am glad you got a hot shower the next day and would have been happy to give you a good discount on your bill because of the problem at night.

Although the receptionist goes off duty at 9pm, our night watch person is an expert in maintenance and would have been very willing to fix any problems with your room or the hot water. It may not have been clear during your stay that he was available and so as a result of your review, we have put more information in the rooms and in reception so that in the future guests can know just to knock on the kitchen door off reception if they require assistance when no-one is on reception.

We try to make our guests' stay as comfortable as possible and hope that they will let us know as soon as they can if anything is amiss or we can help in any way.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 6 May 2014 via mobile

Great option to sleep before going to Machu Pichu. Good value for money, comfortable bed and clean. Breakfast is included. Located walking distance from the plaza de armas and arqueological site. From the garden you can get amazing view of the sky full of stars.

Stayed May 2014, travelled as a couple
Helpful?
Thank Sofia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 20 April 2014

This is perfect way to inject yourself into Ollantaytambo, a living Inca city. Louise and her staff are very friendly and helpful, the rooms are very comfortable, and what you read about the showers is true! Unlike the backpacker hostels, this is a few minutes from the central plaza, right up against the mountains. Many people make Ollantaytambo a stopover on the way to Machu Picchu; for me it was a destination so it was important to find a place like this to relax.

  • Stayed March 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jsmog310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sacramento, ca
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 19 April 2014

From beginning to end our 3 day stay here has been wonderful. Once I had made online reservations I corresponded several times with Louise (the owner) by email. She was extremely helpful in arranging for our transport from the Cusco Airport to Ollantaytambo at a very reasonable price. She was also very helpful answering other questions that I had as I was setting up our trip itinerary. My jaw dropped when I actually saw the hotel. Others have already commented on its tranquility, its location up a cobbled narrow street and the lovely grounds. The rooms are good sized, beds are comfortable and the breakfasts hearty. Also, as others have mentioned, the views of the Incan ruins from the hotel are awesome. If you are traveling in this area you can't go wrong with a stay here!

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aprilSacramento_Ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Apu Lodge

Property: Apu Lodge
Address: Lari Calle s/n | Urubamba, Ollantaytambo 84, Peru
Phone Number:
Region: Peru > Cusco Region > Sacred Valley > Ollantaytambo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Airport Transportation
Hotel Style:
Ranked #2 of 23 B&Bs / Inns in Ollantaytambo
Price Range (Based on Average Rates): £
Hotel Class:3 star — Apu Lodge 3*
Number of rooms: 8
Official Description (provided by the hotel):
Apu Lodge is the only hotel of its calibre located in the pedestrian Inca streets of the village of Ollantaytambo and its position on a terrace gives it a fantastic view from all rooms. It has spacious gardens, visited by humming birds, and is very peaceful. All rooms have views, private bathrooms with excellent shower and are furnished with simple elegance. English spoken. Please call from the plaza for assistance with luggage as there is no vehicle access. ... more   less 
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Also Known As:
Apu Hotel Ollantaytambo
Apu Lodge Ollantaytambo, Peru - Sacred Valley

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