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“Too isolated and overpriced”

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Aranwa Sacred Valley Hotel & Wellness
Ranked #5 of 26 Hotels in Urubamba
Certificate of Excellence
Paris, France
Level 6 Contributor
124 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Too isolated and overpriced”
Reviewed 8 September 2013

staff at check-in is not very friendly. We asked if we could have a king room instead of 2 double queen and their response was "No cause all the rooms were filled ??" Strange because during the diner from 7pm to 10pm I count approximately 10 tables.

The hotel is huge so I didn't understand.

We decided to relax two nights there but spend a whole day at the hotel is too boring. Spa is overpriced.

Cocktails are as expensive as in NYC !!!

Rooms are nice anyway and the place is also nice.

The tours were well set up.

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Thierry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,355 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (154)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
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English first
Irvine, California
Level 3 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 September 2013

We arrived here from the Aranwa Cusco and our great experience was not only continued but enhanced. The property is absolutely gorgeous, serene and a total seclusion to get away from all. Ida is the manger there, she welcomed us immediately and took us to our beautiful 2 story suite. The SPA facility is one of the best, I have ever visited, 28000 sq. ft of luxury and comfort. The food is excellent and they are there to please. The only wish I had was we had stayed a there at least 4 or 5 days. The only negative part of the Arnawa is that the check out time is 9 am as most people who go to these hotels are travelers with scheduled itineraries to go on excursions, but they are accommodating if you need a late check out.The property has its own Cinema as well.

Room Tip: for a gorgeous luxury 2 bdrm suite as for #302
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  • Stayed September 2013, travelled with friends
    • Value
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Helpful?
Thank Yekta3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2013

Arriving in Sacred Valley after a long road trip from Cusco, we found a wonderful delightful oasis on the valley floor surrounded by high Andean mountains in the small rural village of Uruamba. Several separate buildings of modern architecture reflecting historic peruvian style dwellings were situated in exotic gardens full of beautiful flowering shrubs and plants. A small creek ran through traversed by a 'rustic' bridge. There was an irregular-shaped swimming pool, a church where local weddings can be held, a large airy modern restuarant that provided a wide range of cuisines, a wellness spa and massage centre, gift shops and art gallery. The bedroom was ultra modern in style and fittings, large and roomy and the king-sized bed was very comfortable. The staff were very courteous and willing to respond to any need. Our visit was only for 3 days and we would have enjoyed a longer stay. This place is highly recommended.

Room Tip: All rooms are in garden settings so any one would suit.
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  • Stayed May 2013, travelled with friends
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Helpful?
1 Thank vasillissa41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 August 2013

The hotel was booked by the tour agent so we did not research it before arrival. Everyone in our tour group of 24 pax had positive comments - rooms are big with high ceiling and modern facilities. The breakfast spread is more than sufficient to make up for the poor position of the TV in the room - it was wall-mounted so high up that you can only watch TV while lying on the bed. If you are sitting up or on the sofa, you would have to crane your neck upwards to watch TV.

In the morning, some of the guests were overheard describing the various types of insects that managed to get into their rooms - spiders and flies or mosquitoes. Strangely, our room did not have a single insect.

Dinner was like fine dining and food standard was high. Home-made ice-cream dessert tasted like Haagen Dazs.

The surrounding mountains tempt city-dwellers like us to uproot and relocate here.

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
Thank Tammy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cusco
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 August 2013

My husband and I spent two nights here on our journey through Peru. We were delighted with the setting, the quality of the dining (including a lovely trout luncheon upstairs in the bar with fantastic views), and the level of service. We were greeted very warmly, and the service we received during our 2-night stay was perfect. The location is a bit remote, but you can still access neighboring sites easily. We spent some time in the delightful town of Ollantaytambo, and then we ventured a bit further to the village of Huilloc. Huilloc was absolutely amazing, and I encourage anyone who stays in the Urubamba Valley to take a day trip to Huilloc from the hotel. It will be an experience that you will never forget! And basing yourself in the Aranwa will make sure you're happy and comfortable at the end of the day.

  • Stayed August 2013, travelled as a couple
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Helpful?
Thank vagabondlifestyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 4 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 August 2013

Staying at this hotel feels like a dream. You don't even know where you are, but are surrounded by beautiful landscapes at every turn. There is a ton of space to wander and explore.

The rooms are huge and modern, with a balcony. The beds were super comfortable and the rooms very warm at night. One warning, don't keep your balcony door open too long as there are lots of bugs (even in winter).

The property has a ton of different things like a spa, art gallery, many shops, pool, yoga, etc. We did try the spa and the massage was really great and relaxing. The only bad part was we only had one night to enjoy all this splendor. If you really want to get your moneys worth I recommend staying 2 full days in this beautiful property.

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
1 Thank Terpchica3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 August 2013

While this hotel was very nice overall, what merits special attention is the customer service. Hotel staff (especially restaurant staff) were all extremely well trained and very friendly. Additionally, the environment was beautiful and relaxing. I will agree with an earlier review that the room temperature never really seemed to warm up.

  • Stayed June 2013, travelled with family
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chambersg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aranwa Sacred Valley Hotel & Wellness

Property: Aranwa Sacred Valley Hotel & Wellness
Address: Antigua Hacienda Yaravilca | Huayllabamba, Urubamba 08471, Peru
Region: Peru > Cusco Region > Sacred Valley > Urubamba
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Urubamba
#4 Family Hotel in Urubamba
#4 Romantic Hotel in Urubamba
#5 Spa Hotel in Urubamba
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Aranwa Sacred Valley Hotel & Wellness 3.5*
Number of rooms: 115
Official Description (provided by the hotel):
The riverside lands of an 18-century colonial hacienda have been restored into an exclusive 115-room hotel, comprising rural elegance within the hacienda and minimalist design in the modern deluxe rooms. Replete with three restaurants including a vegetarian cove, a 2500 sq meter spa & wellness centre with three hydrotherapy pools, meeting and conferences facilities, art gallery, on-site museum, orchid pyramid and movie room. ... more   less 
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Also Known As:
Aranwa Sacred Valley Hotel And Wellness
Aranwa Sacred Valley Urubamba
Aranwa Sacred Valley Hotel & Wellness Peru - Urubamba

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