We stayed for 2 nights in late March.
Location: it's really in the middle of nowhere. This has the advantage of being quiet, but as it's at least 30 minutes drive to anywhere else, 15 minutes of that (up to the hotel) along the worst road I've ever been on in a car, it meant we couldn't walk anywhere, and the taxis were a. difficult to get (one driver told us flat out he wouldn't drive up that road), and b. expensive. Even the hotel had trouble getting cars for us, and you had to wait at least an hour. I suppose this wouldn't be an issue as part of a tour - while we were there 90% of the other guests appeared to be in tour groups, and they left all together each morning in their provided vans.
Restaurant: Breakfast was included - the selection was poor and didn't taste good. We also ate lunch and dinner there - there's no lunch type food so you're limited to dinner meals at lunch, and in any case it doesn't taste very good. It was quite difficult to get the waiters' attention - most of the time they seemed to huddle in the corner talking.
Front desk: they spoke some English, and they weren't rude, but trying to get any help from them was like pulling teeth. Aside from the trouble getting taxis, they also couldn't help us with arranging a tour. As we've been traveling a long time we had to do a load of laundry - we could've done it somewhere cheaper if the place hadn't been in the middle of nowhere. It ended up taking them several hours to get us an answer on what to do, even though it's supposedly a provided service - and then it was incredibly overpriced (over US$60) and left on reception sofa in our own dirty shopping bag until we went to go find it. The list goes on. In general a frustrating experience.
Rooms and grounds: the rooms were spacious with comfortable enough beds, and the area is nice and quiet. Everything except the shower worked well - the shower pressure would change instantly, turning scalding hot or ice cold - not very pleasant. The grounds are quite beautiful with a little creek flowing down the middle and lots of flowers.
Sleep Quality: we slept fairly well until 6:30am one day when the front desk called us (wrong number) TWICE in a row, and 7:30am the next day when one of the staff started trying to unlock the door(!!) until I yelled. This was supposed to be the sleep in and get altitude acclimatized part of our trip, which wasn't very successful.
- Official Description (provided by the hotel):
- We are a family hotel chain with operations in 2 of the most important tourism destinies of Peru. One of our locations is Puno where it is Titicaca Lake (the highest navigable lake in the world) and the other one is in the Sacred Valley in Cuzco. Our hotel in Cuzco it's located in Yanahuara between Urubamba and Ollantaytambo city. The first one is the main city of the sacred valley and in the other one is located the biggest train station to go to Machu Picchu's ruins. ... more less
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- Also Known As:
- Hotel Hacienda Del Valle Sacred Valley, Peru - Urubamba