The reviews on this site are pretty accurate. The good things about this hotel are the grounds and the rooms. It's like being in a resort on a few acres of land and lots of beautiful flora. It seemed that there was construction of new houses which somewhat dampened the beauty but that wasn't the weird part. The weird thing is that they were building more rooms when the major problem seemed to be that no one was staying at this place. We were there for two nights and it felt totally abandoned. There was nothing to do except sit around; the wifi barely worked even in the lobby; the computers did not work at all. The on site restaurant was pretty awful and out of all desserts. most everything was reheated in a microwave and tasted like a bad version of a Peruvian Denny's. The breakfast was the best but still rather basic fare. Unfortunately, however, it's nearly impossible to get out of the hotel to go anywhere else to eat. On one night there it was clear that the other folks had figured out to leave for dinner b/c we were the only ones in the restaurant. Also - the bar NEVER opened. We asked when it opened and it was advertised as being open - but it NEVER opened. I don't even drink and would have killed to have had some liquor to knock myself out. We managed to arrange a taxi for a day trip to Pisac. It was agreed that it would be 150 soles round trip. We got in the taxi and asked to be taken to the top of the Pisac ruins and were charged an extra 60 soles - that was somewhat reasonable though it seemed overpriced. However - after hiking the ruins and shopping in the market at Pisac and returning to the taxi, he stopped at the bottom of the 2 km hill up to the hotel and refused to take us any further. He did not explain why but refused to acknowledge that the agreement for 150 soles included a trip back to the hotel. Some phone call was made and he eventually took us up after we refused to pay and threatened to walk the rest of the way. I only blame the hotel because they arranged the transportation and the payment with the taxi driver. I can imagine that if the hotel provided shuttle runs to the nearby (10 minute drive) town of Urubamba or ANY entertainment (a pool or hot tub) or decent food or alcohol on the grounds that this could be a more pleasant place to stay but as it was we were dying to get out as soon as possible. I would not recommend this hotel - you are far better off staying in urubamba at a place with a palatable restaurant and the ability to leave if only for a walk around town.
- Official Description (provided by the hotel):
- We are a family hotel chain with operations in 2 of the most important tourism destinies of Peru. One of our locations is Puno where it is Titicaca Lake (the highest navigable lake in the world) and the other one is in the Sacred Valley in Cuzco. Our hotel in Cuzco it's located in Yanahuara between Urubamba and Ollantaytambo city. The first one is the main city of the sacred valley and in the other one is located the biggest train station to go to Machu Picchu's ruins. ... more less
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- Also Known As:
- Hotel Hacienda Del Valle Sacred Valley, Peru - Urubamba