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“Close to Nadi ariport”
Review of Novotel Nadi

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Novotel Nadi
Ranked #9 of 25 Hotels in Nadi
Reviewed 28 November 2010

I stay at this hotel regularly and have found it to be consistently clean and the staff are very friendly and helpful. It’s a popular stopover spot for those heading out to other destinations (Island resorts) or as a stopover before departing Fiji. There are other an newer hotels closer to the airport, but for a small taxi fare or complimentary bus ride you are far enough away from the airport to relax in nice surroundings. At the end of the day I want a nice clean place to stay, this hotel delivers it consistently.

  • Stayed: November 2010, travelled on business
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Thank youbetya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNadi, General Manager at Novotel Nadi, responded to this reviewResponded 2 December 2010

Dear Valued Guest

Thank you very much for taking the time to post this feed back, we were delighted to read you find the hotel relaxing and clean, and the staff friendly and obliging.

I have shared your comments with all the team, its great reassurance the effort we make is on the right track.

We hope to see you back in Fiji sometime soon.

Vinaka and Regards

Lee Pearce
General Manager

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916 - 922 of 1,134 reviews

Reviewed 24 November 2010

Stayed here just the one night as a transit stop and was not overly impressed. The staff are fine - friendly and helpful (although check-in was appallingly slow). The room decor was a bit dull. Found a very large cockroach in the bathroom - very much alive too. Sliding door sills obviously hadn't been cleaned in a long time. Food at the restaurant was average - just lacked any inspiration. No mini-bar - you had to ring to order even the most basic of things like water (and then pay for the delivery!). No free wi-fi in the lobby area (even Starbucks does that) No movie channel. But the thing that i probably found the most annoying was the advice to not drink the tap water and yet no bottled water was provided in the rooms - every other hotel in the world that I've stayed at where they recommend to not drink the tap water provides free bottled water. Really just not what I expected from a hotel that, as a chain, has a good reputation.

  • Stayed: November 2010, travelled on business
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Thank Sparkslover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNadi, General Manager at Novotel Nadi, responded to this reviewResponded 28 November 2010

Bula Sparkslover

Thank you very much for talking the time to provide this feed back, constructive criticism is a key element to our goal of continuous improvement, and we are using your comments in this manner. I apologise your stay was not up to the expected standard.

I have addressed the issues of cleanliness with the relevant staff, we have a very comprehensive pest control program in place, and I apologise a cockroach was present, we have instructed the company to spend addtional time in the area around your room.

We do provide free internet to guests via the MAC station in the restaurant, this is a NOVOTEL brand standard and is very well received by our clientelle.

I thank you again for taking the time to write this review, and we hope to see you back in Fiji sometime soon.

Vinaka and Regards

Lee Pearce
General Manager

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Reviewed 21 November 2010

The location isn't the best -- near the airport and half an hour from Denarau, but who cares? The pool area is more than adequate, same with the golf course and the restaurant. Staff are most helpful and pleasant, and they don't expect tips.
Inexpensive bus service takes you to Denarau from where the cruises depart.

  • Stayed: November 2010, travelled as a couple
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Thank niemand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNadi, General Manager at Novotel Nadi, responded to this reviewResponded 23 November 2010

Bula Neimand

Thank you very much for taking the time to write this review, the team were delighted to hear you enjoyed your visit, and I am glad you found the service levels of a high standard.

Its always to receive this kind of feed back, and I have shared your comments with all.

Thank you again and we look forward to welcoming you back to Fiji sometime soon.

Vinaka and regards

Lee Pearce
General Manager

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Reviewed 19 November 2010

Novotel was great for a stopover. Only five minutes from the airport. Check in was quick and hassle free with friendly staff all round. Our room was fine, my daughter and her family’s room stank of smoke and it was so bad that the smell went thru their luggage, other than that the rooms were good and comfortable. We had dinner there which was very nice. This is a good place as a stopover before going to an Island or before flying home. Will stay there again.

  • Stayed: October 2010, travelled with family
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Thank sweetkerrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNadi, General Manager at Novotel Nadi, responded to this reviewResponded 23 November 2010

Bula Sweetkerrie

Thank you very much for providiing this feed back. I was delighted to hear you appreciated the service provided by the staff, and I have shared this feed back with the team.

I apologise for the issue of the odour in the room, our rooms are non smoking, however at times guests disregard this, we should have taken this room out of order if it smelt, I am following this up with the relevant staff.

Again I thank you for taking the time to write, and we look forward to welcoming you back to Fiji sometime soon.

Vinaka and Regards

Lee Pearce
General Manager

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Reviewed 15 November 2010

This used to be called the Mocambo and have stayed here years ago. It has changed a little but still has great rooms with king size beds and separate bathroom/vanity area. Very nice decor for this level of hotel. A/C was cold!! The poolside restaurant is gone but there is talk about it reopening-hope so cause it was nice to eat there. There is only one restaurant/bar area which is very modern and the food was great! There is free internet (apple mac pc) for guests with 20 mins limit. There is a shop which sells everything and a beauty salon/spa but didnt have time to try it. If you are bored get out and try the golf course or tennis. They dont have the fire walking or mekes anymore :-( I guess cause most people use this property for only one night. Still a great hotel for the great price.

  • Stayed: November 2010, travelled on business
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1  Thank Ziggy061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNadi, General Manager at Novotel Nadi, responded to this reviewResponded 16 November 2010

Bula Ziggy061

Thank you so much for taking the time to post this review, we are indeed extremely happy to here you enjoyed your visit.

Things have changed a little since the Mocambo days you are correct, and the hotel isnt quite the destination it used to be, but we are working on bringing back some of the old favourites, so please watch this space!!

Thanks again and we hope to see you back in Fiji some time soon.

Vinaka and Regards

Lee Pearce
General Manager

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Reviewed 13 November 2010

The hotel staff were fantastic. The room was a little tired, but i think they were about to undergo renovations. The aircon was not cold but cool. The pool was BEAUTIFUL but a little hard for young children to get in and out of.
Understanding that FIJI is a 3rd world country...this was a nice hotel

  • Stayed: April 2010, travelled with family
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Thank familygettaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNadi, General Manager at Novotel Nadi, responded to this reviewResponded 14 November 2010

Bula missbec

Thank you very much for taking the time to post this feed back, it was very encouraging to read you found service levels to a high standard, I have shared these comments with the team who are delighted.

While we do not have a major renovation scheduled currently, we are about to move into our low season, over which time every room gets a thorough mantenance check, a coat of paint, and a major airconditioning service.

I thank you again for providing this review, and we look forward to welcoming you back to Fiji sometime soon.

Vinaka and Regards

Lee Pearce
Gerenal Manager

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Reviewed 29 October 2010

As our flight was a late arrival, I highly recommend using the time to stay at the Novotel before heading down to the Coral Coast. It is much nicer to see the scenery in daylight than to get to the resort in the dark. Yes it is a quiet hotel really is only used as a base near the airport. However I found the hotel very clean and the rooms arent that far to walk. If they are to some people they may need to get some extra exercise as this is a joke. The staff are very calm and peaceful and everything ran smoothly, considering there was 9 people in our group. Dinner was very nice and the staff were just lovely. Nico was the barman and we had a great chat and he was very informative to us. Great person. Nothing to complain about, but if you are expecting a raging resort remember this is just a stopover hotel and well worth the visit.

  • Stayed: August 2010, travelled with family
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Thank cher1302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNadi, General Manager at Novotel Nadi, responded to this reviewResponded 31 October 2010

Bula cher1302

Thank you very much for taking the time to post this feed back, we were delighted to read you enjoyed your stay with us.

We have shared your comments with the team, this positive feed back will form great encouragement the effort we make is being appreciated.

We hope to see you back in Fiji some time soon!!

Vinaka and regards

Lee Pearce
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Nadi

Address: Namaka Hill | Votualevu, Nadi, Viti Levu, Fiji
Phone Number:
Region: Fiji > Viti Levu > Nadi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Nadi
Price Range: £61 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Nadi 4*
Number of rooms: 127
Official Description (provided by the hotel):
Welcome to the Novotel Nadi - Managed by Accor ! The exotic Fiji Islands, set in the emerald waters of the South Pacific, is home to the Novotel Nadi. A warm welcome and traditional Fijian hospitality greet tourists and business travellers alike at a hotel where paradise becomes a way of life. Set in 42 acres of tropical gardens in the Namaka Hills, the Novotel Nadi is just a short drive [say, 3 minutes] from Nadi International Airport, served by many major international airlines and 10 minutes from one of Fiji's thriving business districts. It is an ideal base for touring and discovering Fiji's white beaches and crystal seas or marvel at mystical rituals such as "meke", traditional Fijian dancing. Get back to nature and explore the soaring Sleeping Giant mountain or sip a cocktail by the sparkling pool. The Novotel Nadi is based on traditional Fijian architecture and has 127 spacious guestrooms with balcony. Other facilities include same day laundry and babysitting. As soon as you step into Novotel Nadi, leave your cares behind and enjoy warm hospitality and impeccable service. The Novotel Nadi has a wide range of leisure activities for your enjoyment. Take a plunge in the pool, play tennis under the stars on the floodlit court or enjoy a game of golf on the hotels private 9 hole golf course. Indoor games include table tennis and pool. With sweeping mountain views, our 127 spacious guestrooms either have a balcony or patio. Each room has a private bathroom, television, air conditioning, refrigerator,tea and coffee making facilities and connected to high speed broadband internet and in-room wireless. ... more   less 
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Also Known As:
Novotel Nadi Hotel Nadi
Accor Nadi
Nadi Novotel
Fiji Mocambo
Novotel Nadi Fiji

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