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“Didn't expect too much but was pleasantly surprised”

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Tokatoka Resort Hotel
Ranked #2 of 25 Hotels in Nadi
Reviewed 27 April 2014

Just an overnight stay before an early morning flight the next day. Staff were friendly enough and plenty of 'bulas' by even the cleaning staff around the hotel. Rooms were tidy with recent renovations it seems, done in the bathroom of the room were were in. Had enough time for a quick dip in the pool which was a bit cold I thought, by Fiji standards. Saw the masses of frogs mentioned in other reviews but wasn't bothered by that. No bottle openers in the room so called the front desk who said they'd call back. No response so I went to the bar and got the staff to open the beer bottles I had brought with me. After which one of the staff finally came to the room with an opener. Forgot I was on 'Fiji-time'... Didn't eat at the resort restaurant - instead took one of the super cheap buses into Nadi which is 30 mins or so down the road. When you're coming back from Nadi take the one of the buses marked "Airport" and/or "Lautoka".

  • Stayed: April 2014, travelled as a couple
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1  Thank beached_whale7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit K, General Manager at Tokatoka Resort Hotel, responded to this reviewResponded 2 May 2014

Dear beached_whale7,

It is pleasing to note that you had a pleasant and comfortable stay. Staff would be happy to read your comments. Sorry about the delay in getting bottle opener. Sure we will do better next time.

Thank you for being with us and we look forward to welcome you back.

Warmest regards,
Rohit Kant
General Manager.

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577 - 583 of 690 reviews

Reviewed 26 April 2014

I have stayed many times at this resort and it just keep getting better and better . All rooms have been re modelled and are very comfortable and bure 214 is very big ( biggest in nadi ) . Restaurant is improving every visit and service is great . Looking forward to the new gym which will hopefully start soon . To arrive in Fiji and depart Fiji this is the perfect place to do it , I could go on and on but I want to go and swim now as they have a great water slide , so to sum it up , stay here it's great value and I'll be back soon for another few days in and out of Fiji . PS had some friends stay next door at the same time and so I went to look at their accommodation OMG small room and very old , I made the right choice

  • Stayed: April 2014
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Thank craig b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit K, General Manager at Tokatoka Resort Hotel, responded to this reviewResponded 2 May 2014

Dear craig b,

Great review, thank you. Staff would be delighted to read your comments as they are always committed to deliver the best in service to our guests.

We are pleased with the room’s renovation which completed late last year and there are plans to upgrade the restaurant/bar and the lobby.

Thank you for your loyalty and again for sharing your experience which will be beneficial to other travelers who look forward to staying with us.

Looking forward to welcome you back end of this month.

Warmest regards.
Rohit Kant
General Manager.

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Reviewed 26 April 2014

We found this hotel to be a great place to spend a night prior to returning back to Melbourne. Rooms are comfortable with nice quality furniture. The staff are welcoming. Both places we stayed had expensive internet charges which was a bit of a shock.

The food was nice but drink was on Fiji time. The breakfast was average but plentiful. We found it strange there was no hotel information available anywhere.

I would recommend this resort if you are looking for a short well priced stay near Nadi airport. The pool area was a constant vibe morning and night with music and a lot of people, not a good place to relax.

Stayed: April 2014, travelled as a couple
Thank Shakers56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit K, General Manager at Tokatoka Resort Hotel, responded to this reviewResponded 2 May 2014

Dear Shakers56,

Thank you for being with us and again for your time to post this review.

It is pleasing to note that overall you had a satisfactory stay. I have noted your feedback for room for improvement which we take on board. In room compendium is nearing completion and we should have them in all our rooms shortly.

Thank you once again for sharing your experience and we look forward to welcome you back to our shores.

Warmest regards,
Rohit Kant
General Manager.

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Reviewed 21 April 2014

Surprising great experience at the resort.
The Rooms, the pool and the friendliness of the staff are amazing. The service is very friendly, helpful, fast and with good trained.
The Pool is very nice with all the flowers and the 25m length for swimming.
Will come back again very soon.

  • Stayed: April 2014, travelled with family
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Thank Gunki79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit K, General Manager at Tokatoka Resort Hotel, responded to this reviewResponded 23 April 2014

Dear Gunki79,

Thank you for your short sweet review. It is pleasing to note that we met your expectation in all areas and you had a pleasant and comfortable stay.

Looking forward to welcome you back in the near future!

Warmest regards,
Rohit Kant
General Manager.

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Reviewed 18 April 2014

We stayed here on a layover before heading back to Melbourne...we really enjoyed the hospitality and the Fijian welcome...the rooms are basic but clean, although we did struggle with only a couple of TV channels for the kids in the evening...staff were very pleasant...including the manager.
only one issue during our stay...we came down for dinner and as we weren't that hungry expected to be able to order a snack...as per the menu we'd read that afternoon.however with some additional delayed guests that night it had been decided a buffet was being served...at $35 per head...my 12 year old couldn't eat this amount of food! this was too much for us and after explaining to the waiter he kindly spoke to the chef and we were able to order a snack. A positive resolution!

Three suggested improvements:
Review the additional 3% surcharge for paying with credit card...this is excessive...considering credit card is the the worlds way of paying!
Review the $25 daily internet charge...this is excessive....considering the quality...
Ensure your paying guests aren't potentially inconvenienced by those arriving from delayed flights..

Stayed: April 2014, travelled with family
1  Thank Mcknickers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit K, General Manager at Tokatoka Resort Hotel, responded to this reviewResponded 23 April 2014

Dear Mcknickers,

Thank you for choosing to stay with us and again for your time to post this wonderful review. It is pleasing to note that overall you were impressed with what we have on offer and you had a pleasant and comfortable stay. With regards to the room types, we do have Executive Suites for couples. And for families we also have one bedroom deluxe villa which comes with a master bedroom with a queen size bed and a spacious lounge which has two single beds with fully equipped kitchenette facilities. Perhaps something to consider for future. I have noted your feedback for room for improvement which we take on board.

Thank you once again for sharing your experience and we look forward to welcome you and your family back to our shores!

Warmest regards,
Rohit Kant
General Manager.

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Reviewed 15 April 2014

Great experience . My expectations fully delivered . Friendly and approachable staff . With the GM Rohit personally and readily available to help sort out any issues it added more glamour to the stay . He is a Gem . Will certainly recommend TokaToka to my family and friends and ofcourse my workmates . Looking forward to another stay there in near future .

  • Stayed: April 2014
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Thank Schariya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit K, General Manager at Tokatoka Resort Hotel, responded to this reviewResponded 18 April 2014

Dear Schariya,

Nice review! I am sure that this will be beneficial for other travelers who are looking forward to stay with us. It is pleasing to note that we met your expectations in all the areas.

Thank you for being with us and we look forward to welcome you back in the near future!

Warmest regards,
Rohit Kant
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2014

I spent two nights staying at the resort on my own. I found the staff were very friendly and very helpful. The General Manager was great and helped me out when I felt lost. Loved Fiji and this was a great place to stay. The room was great and I loved the restaurant, bar and pool. I recommend this resort to anyone travelling in Fiji. A big thanks to all the staff.

  • Stayed: April 2014, travelled solo
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1  Thank Ripeka T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit K, General Manager at Tokatoka Resort Hotel, responded to this reviewResponded 18 April 2014

Dear Ripeka T,

Thank you for your short sweet review! It is pleasing to note that we all were able to make the difference and you thoroughly enjoyed the services and facilities we have on offer.

Looking forward to welcome to back in the near future!

Warmest regards,
Rohit Kant
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tokatoka Resort Hotel

Address: Queen's Rd, Nadi, Viti Levu, Fiji
Phone Number:
Region: Fiji > Viti Levu > Nadi
Amenities:
Beverage Selection Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Nadi
#1 Spa Hotel in Nadi
Price Range: £53 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tokatoka Resort Hotel 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Tokatoka Hotel Nadi
Tokatoka Resort Nadi
Tokatoka Resort Hotel Fiji/Nadi

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