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“Great Airport Stopover”
Review of Mercure Nadi

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Mercure Nadi
Ranked #11 of 25 Hotels in Nadi
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790 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (113)
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English first
Sigatoka, Fiji
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 24 November 2013

I recently stayed at Mercure Nadi with my friends and it was one of the most pleasing experience for me. The staff are excellent there and provide high level of attention and care to guests. Rooms are clean, spacious and very comfortable. The pool is great as well. Overall, i am very satisfied with my stay and would love to return.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Anzareea R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 November 2013

We stayed in the Mercure for four nights. Three nights too many. The Mercure is a good night stayover but I wouldn't advise any longer. You wont get the comfortable bed after a long flight or a soft pillow, only rubber and hard- your head sweats like crazy.
You pay a fortune for the full breakfast- don't expect a big range. I was hoping for a wide fruit range - disappointed. The sausages were poached. The juice range limited.
Dinner was pricey but heaps of it.
One day our room wasn't cleaned. I was forever asking for tea, coffee and milk. Toiletries and towels were dispensed lightly and counted.
However the staff were courteous and helpful.

Room Tip: First floor- the AC works. No elevators to the higher floors.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eve N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vaseva N, Operations Manager at Mercure Nadi, responded to this review, 11 November 2016
Bula Valued Guest, thank you for expressing your comments regarding your stay with us at the Mercure, Nadi. It is with much regret we receive some of your comments. We are unaware if you stayed in the standard or deluxe room and it is unfortunate to hear that you were dissatisfied with the bed and pillows. We have recently refurbished our deluxe rooms including replacements of all the beds pillows and seat furnishings and the standard rooms are scheduled for a refurbish also, where possible we do upgrade guests to the deluxe rooms free of charge where occupancy allows us. We sincerely apologize that you found your stay with us unsatisfactory. I shall pass your comments on to the head chef regarding your experience with the breakfast fruit & juice range and the way the sausages are cooked, however the sausages, bacon and egg are supposed to be cooked live on the hotplate in the restaurant upon request so that was the first we have heard regarding this, thank you for raising it. The fruit range can vary and we have two types of juice. Peaches and pears are standard with 2 additional fresh fruits each day, we provide a wide range of pastries, local breakfast items such as babakau, waffles, pancakes, pie, cakes, Danish pastries, croissants, cereals, doughnuts, vegetarian curry with either rice or roti, beans, spaghetti, sautéed potatoes, omelettes with a selection of fillings, soup of the morning, cold cheeses, salad and fruit salad, home made breads, sliced breads for toasting with individual butter and a range of jams, a selection of yoghurt's, apple juice, orange juice, tea, coffee, cold milk and water, hot water, granola and muesli. It is common practice for Hotels to provide a set number of towels and complimentary tea, coffee, sugar and milk per room. At the Mercure if those are used up we are happy to replace them at reception. Each room is provided with 2 bath towels, 2 face towels and 1 bath mat and for the deluxe room's 2 face towels in addition to those, for an extra adult staying in the room we will give and extra of each towel depending on the room type and upon request we are happy to give more towels. You are correct that towels are recorded and any missing towels will be charged to the room. That is common practice across the industry. I hope in future you would continue to ask for the extra's you need because at the Mercure we delight in putting the customer first and making your stay as comfortable and enjoyable as we possibly can. Thank you for your compliments regarding the customer services of the staff. We shall pass those on accordingly and we will also use your other comments to further improve our services for the future. Vinaka & Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northern NSW
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 19 November 2013 via mobile

Love the Mercure Nadi. We stay for our first night in Fiji every trip. The hotel airport transfer is fantastic. Rooms are clean and comfortable. Pool area, bar and restaurant are all you need. Heaps of dining choices near by for something different. Looking foward for our stay again in March 2014.

Stayed March 2013, travelled with family
Helpful?
Thank MELNSWNORTH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 17 November 2013

We had just one night in transit at Mercure Nandi. Like all transit hotels, it was sufficient for our needs; a place to grab some sleep before onward travel. The staff were very friendly and helpful. Our basic room was spacious enough for our needs and it was quiet at night ensuring a good sleep.

We did not eat there, instead choosing to go into town for a curry, a ten minute taxi ride. Likewise we did not take breakfast as we were out the door early. The bar and eating area looked pleasant enough and I am sure would be fine if you did not want to wander out.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank raptorman44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Nadi

Property: Mercure Nadi
Address: Queens Road, Nadi Airport, Nadi, Viti Levu, Fiji
Phone Number:
Region: Fiji > Viti Levu > Nadi
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#7 Spa Hotel in Nadi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Mercure Nadi 3*
Number of rooms: 85
Official Description (provided by the hotel):
Mercure Hotel Nadi is only 3 minutes from the airport and 5 minutes from the town centre. The hotel features 84 rooms in two accommodation wings that overlook the resort style swimming pool, beautiful tropical gardens, a restaurant with alfresco dining on the poolside deck as well as a relaxing and welcoming bar. It is the perfect base for exploring Nadi and the Fijian islands, with easy access to many restaurants, bars and nightclubs. ... more   less 
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Also Known As:
Mercure Nadi Hotel Nadi
Accor Nadi
Mercure Nadi Fiji

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