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“GMH”
Review of Mercure Nadi

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Mercure Nadi
Ranked #17 of 25 Hotels in Nadi
Reviewed 22 June 2014

  • Stayed: June 2014, travelled with friends
    • Value
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Review collected in partnership with Accorhotels.com
Thank Grant H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Vaseva N, Manager at Mercure Nadi, responded to this reviewResponded 26 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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303 - 309 of 844 reviews

Reviewed 20 June 2014

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Mercure Hotels
1  Thank Diana A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Vaseva N, Manager at Mercure Nadi, responded to this reviewResponded 26 June 2014

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Reviewed 18 June 2014

The rooms were clean and comfortable but a bit outdated. We had problems with the air-conditioning where there is an archaic dial that you turn and it didn't matter what we set it at it kept changing itself to very high.

The hotel itself is close to town and close to the airport and is good for a short stay or transiting.

  • Stayed: May 2014, travelled with family
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1  Thank ewhippy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vaseva N, Manager at Mercure Nadi, responded to this reviewResponded 26 June 2014

Bula Vinaka ewhippy,

Thank you for taking the time to tell us about your experience at the Mercure Nadi Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Vaseva Natadra
Operations Manager
Mercure Hotel Nadi

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Reviewed 15 June 2014

This is a decent place to stay for a couple of nights on your way to a resort. It seems as if they are renovating due to construction on the roofs and the gym is closed. The rooms and common areas have had some touch ups (bathroom has been re-done) but they could still use more. The prices at the bar are high compared to local restaurants/bars/liquor shops near by.

  • Stayed: June 2014, travelled as a couple
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1  Thank bradchristy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vaseva N, Manager at Mercure Nadi, responded to this reviewResponded 26 June 2014

Bula Vinaka bradchristy,

Thank you for your feedback; it is always a pleasure to receive positive comments I am surely passing this on to the rest of the team as complimentary for a job well done.

I glad that you notice that maintenance work in progress and the touch up, yes we are working on a working on a refresher program in all rooms and public area and hope that this will lift up our image.

Once again thank you for your comments and hope to welcome you back at the Mercure Hotel.

Vinaka and Kind Regards
Vaseva Natadra
Operations Manager

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Reviewed 12 June 2014

We spent one night here before heading out to Malolo Lai Lai for a week.
While the rooms are very basic, our room was clean and comfortable. Had everything we needed for an over night stay.
Breakfast which was included in our deal was very enjoyable, with eggs cooked to order.
Also had a lovely cocktail at the bar and the lady serving was really friendly. Poor thing had had an earbashing 3 nights in a row by an obnoxious kiwi business man but still managed to smile and be happy!

  • Stayed: May 2014, travelled as a couple
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1  Thank debgeorge8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vaseva N, Manager at Mercure Nadi, responded to this reviewResponded 13 June 2014

Bula Vinaka debgeorge8

you for your feedback, it is always a pleasure to receive positive feedback we are thrilled that you enjoyed your stay with us and witnessed the friendliness and the humility behavior of our team.

Thank you for acknowledging our breakfast and bar servicers

We hope to serve you again at the Mercure Nadi in the not to distant Future.

Vinaka Vakalevu(Thank you very much)
Vaseva Natadra
Operations Manager

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Reviewed 10 June 2014

Once again on our 6th trip to Fiji we stayed at the Mercure again. Great rooms on the far side 115 onwards. King size beds, quiet. Nothing wanting for our two stays before a trip to the Islands and when returned prior to our trip back home. The hotel has a free shuttle to and from the airport so everything is covered in the price.The reception staff ,porters and the Bar and Restuarant staff all seem to be happy so something is definately working right in this hotel. Sure it is not a five star hotel like the ones at Denaru but it doesn't come with a five star price either.
The Rokete Restaurant in the hotel serves huge meals and it is hard to finish them. I had the beef and Cashew stirfry and my wife had the Galic prawns evrything was presented well and very wholesome.Maybe a little pricey but so large you don't need an entree so great value for money.
For the two of us in our 60's this is a Hotel that is hard to beat close to the airport and pick up and drop off point for the islands. An additional bonus as I have mentioned before is the Large supermarket that is open till late 200metres down the road where you can buy all your supplies cheaper than at Denaru marina before going to the islands.
Once again thank you to all the wonderfull people who make our overnight stays there so enjoyable and that is the reason we come back year after year.

Room Tip: Any room on the ground floor on the far side is excellent
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  • Stayed: June 2014, travelled as a couple
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3  Thank greytravellerSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vaseva N, Manager at Mercure Nadi, responded to this reviewResponded 11 June 2014

Bula Vinaka greytravellerSydney

What a review! We are so thrilled to read your comments.

We thank you for taking the time to provide feedback on your memorable stay with us. It is always a pleasure to receive positive feedback from our guests. As you have said, “The reception staff, porters ,the Bar and Restaurant staff all seem to be happy so something is
definitely working right in this hotel”

Our Aim is to create a memorable stay which we have achieved with you. Our team is all committed to making our guest experience the best ever.
Once again we thank you for your comments and we look forward to your return in the near future.

Vinaka Vakalevu & Regards
Vaseva Natadra
Operations Manager

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Reviewed 7 June 2014

I stayed at this hotel foe 5 days in January 2013.
All staff conducted themselves in a professional way were all polite smiled a lot very happy hotel
the food was very good the hotel room was both comfortable very clean I had one of the best breaks on these islands and would most recommend this hotel to anyone.
All the trips were 1st class.
Thank you to all staff. Travelled Jan 2013
Mike.

  • Stayed: December 2013, travelled solo
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Thank chartlittle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vaseva N, Manager at Mercure Nadi, responded to this reviewResponded 9 June 2014

Bula Vinaka chartlittle,

We very much appreciate your comments regarding your stay at the Mercure Nadi Hotel. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Vaseva Natadra
Operations Manager
Mercure Hotel Nadi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Nadi

Address: Queens Road, Nadi Airport, Nadi, Viti Levu, Fiji
Region: Fiji > Viti Levu > Nadi
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#8 Spa Hotel in Nadi
Price Range: £48 - £77 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Nadi 3*
Number of rooms: 85
Official Description (provided by the hotel):
Mercure Hotel Nadi is only 3 minutes from the airport and 5 minutes from the town centre. The hotel features 84 rooms in two accommodation wings that overlook the resort style swimming pool, beautiful tropical gardens, a restaurant with alfresco dining on the poolside deck as well as a relaxing and welcoming bar. It is the perfect base for exploring Nadi and the Fijian islands, with easy access to many restaurants, bars and nightclubs. ... more   less 
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Also Known As:
Mercure Nadi Hotel Nadi
Accor Nadi
Mercure Nadi Fiji

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