The previous bad reviews are all for a reason - they are right.
Fortunately for us we weren't paying for our accommodation for the night because our flight was cancelled and we were forced to stay here. NEVER EVER would I pay to stay here.
This hotel is right next to the airport runway and it is VERY noisy.
Our room was tired, outdated and had no security on the front door. We had no hot water in our room and when I complained I was told that it was a pump problem only to be then told it was an electrical problem and could not be fixed that night.
The TV did not work, the bed sheets were stained and the mattress and pillows were terrible. I could go on...
Ignore the replies from the manager on previous posts, he is clearly giving lip service to guests to try and convince any potential customers his hotel is OK which clearly it is not (get your act together Manager).
Best Western has some good hotels, this is not one of them. They should cut any ties with their name to this establishment.
- Official Description (provided by the hotel):
- Escape to your own private retreat, Hexagon Group of Hotels newest addition - BEST WESTERN Grand West's Villas, with its casually elegant atmosphere. At the Villas you can enjoy your "home away from home" with the convenience of our hotel facilities. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Grand West`s Villas Hotel Nadi
- Grand West Hotel
- Grand West's Villas Fiji/Nadi