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“The perfect destination”

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Outrigger Fiji Beach Resort
Ranked #4 of 9 Hotels in Sigatoka
Certificate of Excellence
Baranduda, Victoria, Australia
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“The perfect destination”
Reviewed 27 August 2012

We stayed at the Outrigger in August for a wedding. We had high expectations going in considering the resort is ranked 5 star; we were not disappointed! Everything was fantastic in our eyes. From the service, rooms, food, activities, kids club, facilities, etc, everything and everyone there was amazing.

Due to our child being sick, we unexpectedly had to extend our stay. The reception staff, management and Doctor were all fantastic. Nothing was too much trouble. A new room was made available to us at the drop of the hat. On a Sunday afternoon, the doctor personally spoke to us and then arrived at our room to see our child 45 minutes later. You certainly don't get that kind of service in Australia! Management called daily to see how our child was and whether they could do anything to assist.

Food at every establishment was amazing. We particuarly loved the buffet dinners and breakfasts. Entertainment was provided most nights and the atmosphere was very relaxing.

The kids club and meimei service was fantastic. Our only regret is that we did not use this service more.

Overall, if we had the option to go on holidays anywhere in the world, our first preference would be the Outrigger! We all miss Fiji! Vinaka!

Room Tip: If you do not want to do lot's of walking (we had no issue with it), ask for a room close to the...
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shans82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, 28 August 2012
Dear Shans82
Sunny greetings from the Coral Coast!
Thank you for taking the time to write a review of your recent holiday at Outrigger on the Lagoon . Fiji. We are delighted that you and your family had such a perfect holiday! Obviously it is disappointing when one of the family gets ill on holidays! As you found out we have a wonderful medical service, with a Doctor coming to the resort each day and also on-call for after hours! The Sigatoka Hospital is also only 10 minutes away from the resort!
Thank you for your wonderful comments on our restaurants – We honestly believe we have the best restaurants of any resort in Fiji.
I also thank you for your comments on our meimei nanny service – You will have to take advantage of this service when next you come to visit!
Shans82, Once again we thank you for your review. My whole team looks forward to welcoming you back to our beautiful resort, at some time in the not too distant future
Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
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Traveller tips help you choose the right room.   Room tips (951)
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English first
Level 4 Contributor
42 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 August 2012

We escaped to a Fijian Christmas and had a fantastic 3 days. The plane was late and we arrived after midnight. On being delivered to our bungalow we found twin beds rather than the booked double- but at midnight on Christmas Eve we went with the flow. the room was well maintained and the beds comfortable. We woke early and opened the door to see the magnificent lagoon from our verandah and felt we had certainly woken in paradise. An early morning swim was enjoyed in the lovely clean pool before the crowds arrived. We enjoyed breakfast in the adult only beach side bar. We also enjoyed an afternoon of treatments at the day spa in the couples suite before a delicious Christmas dinner in the restaurant. The staff choir were just amazing and we had a memorable child free Christmas Day. Would certainly recommend this resort to both couples and families.

  • Stayed December 2011, travelled as a couple
    • Value
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Helpful?
Thank Mcittc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, 29 August 2012
Dear mcittc
Thank you for taking the time to provide comment on your recent holiday at Outrigger on the Lagoon . Fiji. We are delighted that you had such a “great Christmas treat”.
Even though you had a late arrival, it sounds as though you had a wonderful holiday experience.
Thank you for your positive comments on our staff choir. I truly believe that each and every Fijian is blessed with a wonderful singing voice – We are very proud of our choir.
mcittc, Once again we thank you for warm and friendly comments. We all look forward to the day when you return to our beautiful resort.
Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
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Australia
Level 4 Contributor
36 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 August 2012

I stayed here for two nights in July for a wedding, as nice as the property was, I think I had my expectations too high after the property we had just left.

We arrived at the resort at about 12pm and was told our room wasn't ready (fair enough due to check in time being 2ish) so we went down and had lunch to pass some time. Nice enough food but nothing to rave about.

We went back up to reception at about 2 and was told our room still wasn't ready, so we had to wait around again for about another half hour to forty five minutes in the cafe section, no one came to tell us it when it was ready, we had to keep checking.

Room was not what I was expecting, it has an essence of Club Med about it. Bathroom wasn't very luxurious, and sound proofing was an issue (very hard not to hear the person you are sharing with use the toilet!).

I believe we booked a deluxe ocean view room, there wasn't much of an ocean view but it was also very cold and miserable so not alot of time was spent on balcony so not a big deal.

Was woken up both mornings ridiculously early by the gentleman at the front gate yelling Bula to everyone that comes into the resort. Yes, I get its being friendly, but some consideration may be needed for guests staying close to this area, he is very loud.

First night we didn't get our canapes/champange as we were told on check in, my friend called and was told they would be around shortly, they never showed.

That night we had room service for dinner, couldn't fault it. Beautiful pizza and my friend said it was one of the best butter chickens she has had.

Resort was quite large and obviously alot of people (and families) congregate around the pool area.

We spent majority of our time on the beach on the lounge chairs, as everyone else has stated, not much of a beach, but it is called Coral Coast.

For lunch we had a quick bite at Sundowner Bar, food was nice enough.

That night we had the wedding and the chapel was gorgeous. Unfortunately it turned rather nasty during the afternoon so it was quite dark and miserable but the view was still amazing. Dinner that night was at the wedding, and due to the weather is was changed from outside to inside. Food was nice and service was good.

As others mentioned, it is a fair distance from the airport.

The property was nice enough but I won't be going back here.

  • Stayed July 2012, travelled with friends
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Helpful?
2 Thank JesskaTwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, 24 August 2012
Jesska Two
Greetings and a very big “Bula” from the team at Outrigger on the Lagoon . Fiji.
We thank you for your review! I was delighted to read that you enjoyed the wedding at our beautiful resort! Whilst the weather was not the best our banquets team do an unbelievable job in looking after our guests.
We are also delighted that you enjoyed your room service. We have noted your comment in regards check-in time??? For all future visitors to the resort, check-in time is 3.00pm and check-out time is 11.00am. Obviously we will prepare the rooms earlier if the departing guests depart early. Our “Bula” boys who welcome our guests only operate from 8.00am to 8.00pm – I sincerely apologise if they interrupted your sleep.
Jesska Two, once again we thank you for your comments. Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
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Gympie, Australia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 August 2012

We are a family of 2 adults & 2 children (7&8) & have just returned from a 11 night stay at the Outrigger. Everything about the resort was fantastic! From the moment you drive in the gate past the "Bula Bula" man you feel totally at home. The concierge & check-in staff were wonderful. After being welcomed to our room by our Talai Butler the very likeable Basil from reception drove us to the Vale Ni Kana restaurant in a buggy. We dined at all the resorts restaurants & could not fault anything. Dining at the Ivi & having cocktails & tapas at Kalokalo is a must! So much choice at the breakfast buffet, you really didn't need to have lunch - although we normally did! The smoothies made by Paulo are a must have! The staff at Sundowner were so wonderful (especially with the kids!) & remembered all our names. There were many tears shed here on our last night & the next day at the pool & breakfast when they sang the "goodbye song" to us. The pool area & the food/drink service here was great - a new cocktail every day was hard to take! Also loved the chicken & green papaya salad! The staff here & at breakfast also remembered our names & it was very easy to become fond of them. The staff at this resort really do make such a positive impact on you, they are such genuine beautiful people. Whilst staying here you can do as much or as little as you like. There was always heaps on the go & on the days it was raining there was an information sheet left outside our room with a list of "wet weather activities". Kula Eco Park is just across the road which was a big hit with the kids! You can get driven there in the resorts buggy & it's only a short walk back. The Meimei (nanny) service was fantastic as it allowed us to have the opportunity to dine at the adults only restaurants. I would recommend taking any stationery items & clothes you can fit in your luggage as these are gratefully received & given to children at the local schools. This is also a nice gesture if you go on the Sigatoka River Safari (which is awesome!) to give to the village children. Great duty free shopping & also ladies from local villages sell their wares at different locations around the resort. Also, I would not hesitate staying here if it was without the children. It is a great resort for couples too! All in all a very memorable holiday which can be summed up by our 8 year old when we got home - I discovered him sobbing uncontrollably & when asking him what was wrong his reply was "I want to go back to the Outrigger because I miss Paulo!!" He has already started saving his pocket money! To everyone at Outrigger - Vanaka vakalevu & we will be back! From Steve, Fiona, Jack & Harry.

  • Stayed August 2012, travelled with family
    • Value
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Helpful?
6 Thank Jones04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, 24 August 2012
Dear Fiona J
An outstanding review!
Thank you for taking the time to provide positive comment on your recent holiday at Outrigger on the Lagoon . Fiji. We are delighted that we could provide you and your family with such a memorable holiday experience! I seriously enjoyed reading your commentary on your 8 year old son and the attachment he made with Paulo – This happens quite often at the resort, with a lot of children creating as close bond with the Fijian staff. Be rest assured we will pass your comments onto Paulo and Basil.
I appreciate your wonderful feedback on our food and beverage outlets – We seriously believe that we have the best food and beverage of any resort in Fiji.
It was also good to see that your family ventured out of the resort and visited the Kula Eco Park and also undertook the wonderful experience of the Sigatoka River Safari. This is the best thing about a holiday at Outrigger – There are so many adventures within easy driving distance of the resort.
Fiona J, once again we thank you for your comments! In closing let the children know that Paulo sends a warm and friendly “Bula”!
All of my team looks forward to the day when next you return to our beautiful resort.
Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
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Melbourne, Australia
Level 4 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 August 2012

We attended for a wedding as a couple with no kids. Still really enjoyed the place - excellent service, beautiful scenery and beautiful rooms. Pool was amazing, food was great too.

I would say though, that it is very much for families. I wouldnt reccommend couples without children to go.

it also took us 1 1/2 hours to get from the airport to the hotel, so keep that in mind.

  • Stayed August 2012, travelled as a couple
    • Value
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Helpful?
5 Thank melmelmel33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, 22 August 2012
Dear meimeimei33
Greetings from the isle of smiles! We thank you for taking the time to provide comment on your holiday at Outrigger on the Lagoon . Fiji.
We are delighted that you enjoyed your time with us! As you have highlighted in your commentary, we are blessed with a wonderful resort.
How good is the food? We have the best restaurants of any resort in Fiji! We also have a wonderful team of staff to look after our guests! They seriously enjoy engaging with our guests and ensuring that they have a wonderful holiday experience!
meimeimei33, once again we sincerely thank you for your comments! We look forward to the day when you return to our beautiful resort!
Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 21 August 2012

Went to the outrigger for 7 nights with my wife and two young boys, 3 and 4, last month. I have been to many different countries and resorts and have to say the moment we pulled up to the outrigger we could not believe how good this place was. Simply the best resort we have been to, how people could have bad reviews of this place I cannot understand. We weren't sure how we would go with our kids because we hadn't taken them on holiday before but they loved it and said they wanted to live there. The Fijian people are so nice and if you are thinking of going on a family holiday, this is the best place to go. So relaxing but also so much to do. We normally try and go somewhere different each holiday but will definitely go back to the outrigger again, only next time for 2 weeks. I could go on with all the details but the other reviews have already covered it. We can't wait to go back.

  • Stayed July 2012
    • Value
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Helpful?
Thank RickyD7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, 28 August 2012
Dear RickyD7
Bula and Sunny greetings from Outrigger on the Lagoon . Fiji.
It sounds like you and the family had an amazing holiday! I was really pleased to read that as this was your first holiday with the children, they really enjoyed their time in Fiji!
As you have quite rightly highlighted the one thing that separates Outrigger from all of the other resorts in Fiji is our warm and friendly staff. They love coming to work and engaging with our guests. I feel truly blessed to have such a magnificent team!
RickyD7, once again we thank you for your warm and generous comments – we look forward to the day when you and the boys return to Outrigger on the Lagoon . Fiji.
Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 August 2012

Had a wonderful time at the Outrigger at the end of July for my nieces wedding..There was a crowd of us so it made it so much more enjoyable..The place was lovely and the weather really turned it on..Staff were friendly and helpful although check-in was a bit of a nightmare..We did not get the room we had booked but were given a credit at the end of the trip not as much as we had paid for the room but at least it helped. The wedding venue was amazing with the most amazing view and the reception was just out of this world..Staff and food excellent..All in all our seven night stay was enjoyable and would highly recommend The Outrigger as a place for a wedding and a holiday..

Room Tip: Get a room with a good view
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindy07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, 21 August 2012
Dear Lindy07
A huge “Bula” from the team at Outrigger on the Lagoon . Fiji!
Thank you for taking the time to provide comment on your recent holiday and also the wedding that you attended. It sounds as though the wedding was amazing. As you have described, the views from Lomalagi (Heavenly) Hill, where the chapel is located, are to die for! Your comments on our food and service are very mush appreciated. Yes, our team do go that little bit further when it comes to service!
Lindy07, thank you for your wonderful comments – All of my team looks forward to the day when you return for your next visit to our beautiful resort!
Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Outrigger Fiji Beach Resort

Property: Outrigger Fiji Beach Resort
Address: Sigatoka, Viti Levu, Fiji
Region: Fiji > Viti Levu > Coral Coast > Sigatoka
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Sigatoka
#3 Romantic Hotel in Sigatoka
#3 Spa Hotel in Sigatoka
#4 On the Beach Hotel in Sigatoka
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Outrigger Fiji Beach Resort 4.5*
Number of rooms: 254
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Also Known As:
Outrigger On The Lagoon Fiji Hotel Sigatoka
Outrigger Lagoon Fiji
Outrigger Hotel Sigatoka
Outrigger Fiji Beach Resort Sigatoka
Outrigger Resort Sigatoka
Outrigger Sigatoka
Fiji Outrigger
Fiji Lagoon Outrigger
Sigatoka Outrigger

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