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Outrigger Fiji Beach Resort
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Reviews (3,295)
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Reviewed 28 October 2013 via mobile

We have just returned from 7 nights at the Ourtigger on the Lagoon.

We decided to leave our 4 children at home and enjoy a nice relaxing break with just myself and hubby.

We had read many many reviews and saw how family friendly the resort was, but with the new addition of the Adults only area we decided the Outrigger would be a lovely place to stay.

When we arrived we were greeted by the biggest and most welcoming BBBBUUUUUULLLLLLLLLLLAAAAA.

The staff from the minute we arrived to the minute we left were amazing!

We were taken on a short tour of the resort on the way to our room which was spectacular. It was beautiful, pristine and the views from room 112 were amazing.

After unpacking we made our way to the Adults only pool and bar. From the minute we set foot in here we were made to feel like the only ppl that matter. The kindness, warmth and service provided by Rekah, Suzanah, Jack (and 2 other gentlemen who's name escape me) was second to none.

The dining area and the pool and it's surrounds were perfectly kept and looked amazing.

While staying at the resort we visited the Ivi twice. And let me just say WoW!!!!!!!!! If I could remember the names of all the staff I would mention them all one by one. The service and their welcoming was amazing. We were made to feel very much at home.

The food was spectacular and highly recommend every one to treat themselves to a night at this amazing restaurant.

During our time at the Outrigger we observed many families with children of varying ages having a marvellous time also. We have decided that out four children would have an absolutely fantastic time at the Outrigger and have decided to bring them over for Christmas 2014.

Before I finish my review I feel I need to say my husband and I on many occasions spoke while on our holiday about how there was nothing we could fault with the outrigger.

The grounds were kept in the most pristine condition. Not a scrap of rubbish was ever seen and the gardens were perfectly kept.

The food in all the areas was fantastic! But if I have to pick the top 3 it would have to be
1. Ivi
2. The Adults only pool and cafe
3. The Kaliokalio Bar

The beach area was brilliant. There were no waves, and the snorkelling was amazing and definitely something that older children would be able to do and highly recommend for every one to do!

The staff were amazing and we were made to feeling so very welcome!

All in all I recommend the outrigger to couples and to families! At no time did we feel over run by children at all. We were able to have the child free relaxing time we had gone for.

We will be back for sure in 2014 for Christmas with the WHOLE family.

Thank you for an amazing holiday!

Stayed: October 2013, travelled as a couple
Thank Brooke A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this reviewResponded 4 November 2013

Dear Brooke A

Greetings from the team at Outrigger on the Lagoon . Fiji.
We are delighted that you had such a wonderful holiday experience at our beautiful resort. Thank you for your comments in regards to the facilities at the resort. There is so much to do, or, should you wish so little!
You can clearly understand why Outrigger was voted the best resort at the recent Fiji Tourism Awards. We are blessed with the friendliest staff you will find anywhere in the South Pacific.
Loved your comments about our new “adults only” swimming pool, Vahavu! This facility has brought a real balance to the resort. I also appreciate your comments about our “fine dine” restaurant, Ivi!
Brooke A, I am absolutely thrilled that my team could provide you with such a memorable holiday experience. We look forward to catching up with you again at some time in the not too distant future.

Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji

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Reviewed 26 October 2013

We did not actually stay at the Outrigger- for which I am grateful! We only called in on our drive from Pacific Harbour back to Nadi, 2 couples in a rental car. We had also called into 2 other resorts on our drives to and from, as it is interesting to look and see where you might stay on a future holiday. We were considering lunch and they had tapas advertised at a particular restaurant as "from $15 pp" from 12-2 pm. This looked like it was a special and reasonably priced. After asking where that restaurant was we got sent to the bottom of the resort, quite a distance, only to find that no-one knew anything about it and the restaurant in question was right at the very top of the resort instead.This was annoying to say the least- we asked about tapas which looked expensive at the other restaurants and other food also looked expensive or not nice.Lots of screaming Aussie kids and their parents around.So OK, we troop back up to the top, to find we have to catch a golf cart up the hill for that restaurant which is up at the spa- great views and the spa looked nice from what we could see. The tapas were available but not at any discounted price and the price was "per plate" not "per person". Our mistake I suppose- but in most English- speaking countries I thought pp meant per person in a restaurant. And why list it on the daily specials if it is not at all? Most annoying- we went off to a small restaurant along the beach ( off-site) and had a way better experience. I suggest you read the "poor " and the "terrible" reviews for this place on Trip Advisor! Our issue was minor in comparison.

  • Stayed: September 2013, travelled with friends
    • Value
    • Service
1  Thank AnonymousAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this reviewResponded 28 October 2013

Dear AnonymousAuckland

Sunny greetings from the Coral Coast!
My team at Outrigger on the Lagoon . Fiji are all about delivering quality holiday experiences to our guests. It is obvious from your comments, that in your case there were several areas that did not meet with your expectations. We apologise for this occurrence!
I have noted your comments in regards to our restaurants and I have shared these comments with our food and beverage team. You will be pleased to note that the restaurants at Outrigger on the Lagoon . Fiji are regarded as the best in Fiji. It is obvious from your comments that we can still do better and we will!
Having said this I am quite perplexed as to why you would expect a discount when you were not even staying at the resort???
I assure you that we do not encourage any “false advertising” at the resort. We provide shared tapas platters at our Vahavu Bistro as well as the kalokalo bar above the Bebe Spa.
The guests that actually stay with us have a wonderful experience.

Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji

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Reviewed 24 October 2013

Just returned from an 8 night stay at the outrigger with my husband and our 19 month old daughter. We also travelled with some friends and we all had a fantastic time staying at the outrigger. The Ivi restaurant was Amazing and was a real highlight of our trip. Doing a Zip Fiji tour is also highly recommended. We used the mei mei service and found this to be a luxury.. Having some adults only dinners and coming home with our daughter in bed asleep was a real treat.

I found the staff so friendly and our ocean deluxe room (716) was perfect. I would definitely return to fiji and the outrigger, my only criticism would be that the food and drink are overpriced but there are other restaurants near by worth trying out. We dined at kokos one night and they have a free transport service.. Definitely worth trying.

Vinaka outrigger, hope to return soon :)

Stayed: October 2013, travelled with family
7  Thank NikkiBusch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this reviewResponded 24 October 2013

Dear NikkiBusch

We sincerely thank you for taking the time to provide comment on your holiday at our beautiful resort. As you have stated in your commentary, our staff are what sets us apart from all of the other resorts, not just in Fiji but also Australasia – We are truly blessed with the warmest and friendliest team you could ever imagine. Thank you for your wonderful comments on the Ivi “fine dine” restaurant. You can understand why it was voted as the “Best Restaurant in Fiji” at this year’s tourism awards. I also appreciate your comments on the meimei nanny service. This is what a holiday at Outrigger is all about! Kids having fun with their meimei nannies which allows Mums and Dads timeout to relax and also have a holiday.
NikkiBusch, Once again we thank you for your comments. All of my team looks forward to the day when you return to Outrigger on the Lagoon . Fiji.

Vinaka & kind regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji

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Reviewed 23 October 2013

Stayed here a year ago and have decided to head back again. This place still allows you to have a great time with the kids but the nanny service allows you to get some quiet time alone also as a couple. Food and drinks are reasonably priced and there is plenty to do. The staff are wonderful and very friendly which makes all the difference. The rooms were decent, our initial ocean view from the deluxe ocean view room was non existent but were soon moved to a room with an ocean view. If you are after a relaxing holiday and have no desire to leave the resort then this is a great spot for the whole family.

  • Stayed: November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Raatzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this reviewResponded 23 October 2013

Dear Raatzo

Bula and sunny greetings from the team at Outrigger on the Lagoon . Fiji!
We are delighted that you and your family had such a wonderful holiday experience last year and that you are coming back to visit us again!
You will be seriously blown away by our new “Adults Only” swimming pool. It has a swim up bar and also a wonderful bistro that provides a shared tapas menu.
As you found out on your last visit, it is our staff that makes the difference – unbelievably friendly and engaging! They all look forward to welcoming you back to our beautiful resort.

Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji

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Reviewed 21 October 2013

My husband & I have just returned from 7nights at this resort. We stayed in a Bure and we were so happy with the ambiance of the room and its location in the resort. We had wonderful butler service which was a real treat. The Bure was clean and airy and had all the appeal of staying in traditional dwelling with a 5star feel. All the staff in the resort were friendly and helpful and it was a real feeling of genuine happiness which must be a reflection of the management of the resort and its treatment of staff. We spent a lot of time in the adult's pool which was great, though we love little people we just wanted to relax without listening to squeals. I would definitely recommend this resort both the couples and families.

Room Tip: The Bure appeared the most private for us
  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Denise F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this reviewResponded 22 October 2013

Dear Denise F

Greetings from the team at Outrigger on the Lagoon . Fiji.
We are delighted that you had such a wonderful holiday experience at our beautiful resort. Thank you for your comments in regards to the facilities at the resort. There is so much to do, or, should you wish so little!
You can clearly understand why Outrigger was voted the best resort at the recent Fiji Tourism Awards. We are blessed with the friendliest staff you will find anywhere in the South Pacific.
Loved your comments about our new “adults only” swimming pool, Vahavu! This facility has brought a real balance to the resort.
Denise F, I am absolutely thrilled that my team could provide you with such a memorable holiday experience. We look forward to catching up with you again at some time in the not too distant future.

Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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