My wife and I stayed here for seven nights in August of 2006 as part of a round the world trip, and found the Outrigger to be very good.
We stayed in a bure which was beautiful inside and out. The bedroom was large with a huge bed, TV, sofa, table and chairs. There was plenty of wardrobe space and a safe. The bathroom was comfortable with a separate toilet and shower. The air conditioning was very effective and quiet. Fridges are provided empty for you to fill up yourself which was superb. Outside on the decking were two hammock style seats, which were great once you got used to them.
The restaurants are great and we found that the five-day meal voucher plan was value for money over our seven-day trip. Quite simply, the pizzas are gorgeous. As guests in a bure we had a butler who brought us complimentary champagne and canapés each night at about 5:30, and then when we got back after dinner there was a liqueur and sweet or chocolate snack waiting for each of us. Complimentary bottles of water are delivered with the turn down service, along with a copy of ‘The Bula Bugle’ which outlines the activities and weather forecast for the next day.
Reception is stunning. There are also two PCs for guests to use. Internet access is via a card which costs FJD$15 for 30 minutes.
The pool is enormous and there are plenty of sun beds, although not all have the soft cushions. Drinks are brought to your sun bed and everything in the resort can be room charged. We did not do any water sports but they seemed to be well organised and attended. The children’s club also seemed to be extremely well run.
At the resort we enjoyed watching the fire walking, taking part in a kava ceremony, betting on frogs at the International Frog Race, and being entertained by the local village choir.
We also spent a couple hours in Sigatoka, which was an FJD$18 return cab ride from the lobby. There really is very little to do, and it is quite dirty, but there is a lovely shop a few metres down from the police station which sells genuine fresh water pearl jewellery at bargain prices. We found it was brilliant for stocking up on very nice presents. It was run solely by local women, and the profits go to a women’s group. There is a good souvenir shop where the taxi will most likely drop you off, and next door to it is an OK café / restaurant which advertises itself as ‘Swiss owned’. Also, for your information, a 24-bottle box of Fiji Gold beer costs FJD$40 in Sigatoka at the supermarket, but they are sold in the hotel for FJD$6.50 each. A bottle of imported US or NZ wine at the supermarket is about FJD$18.
We had a few gripes which I’m reluctant to share as we really did enjoy ourselves. However, that’s what TripAdvisor is all about. When we arrived we were not able to check-in until nearly 4:00pm, having had to wait in reception for nearly four hours. Frustratingly, we were then shown to a twin room instead of a double room. This resulted in several phone calls with the duty manager, and then a move to the room we should have been allocated to at 7:30pm. This was not a great start, particularly as we were initially told that we would have to sleep in the first room for one night, and then move on our second day. Also, whilst the staff all greet you with a welcoming ‘bula’ at every opportunity, about half of them give off the impression that they seriously cannot be bothered doing any work or being interested in the needs of the guests – this was most noticeable in the main restaurant and reception. We were looking forward to the famous friendly service, but this was just not the case – if you want perfect service with a genuine smile forget Fiji and go to Thailand or Indonesia.
However, all in all, we would recommend the Outrigger highly.
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- Also Known As:
- Outrigger On The Lagoon Fiji Hotel Sigatoka
- Outrigger Lagoon Fiji
- Outrigger Hotel Sigatoka
- Outrigger Fiji Beach Resort Sigatoka
- Outrigger Resort Sigatoka
- Outrigger Sigatoka
- Fiji Outrigger
- Fiji Lagoon Outrigger
- Sigatoka Outrigger