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“Grilled Tuna”
Review of Toba Bar & Grill

Toba Bar & Grill
Ranked #11 of 23 Restaurants in Sigatoka
Certificate of Excellence
Restaurant details
Napier, New Zealand
Level Contributor
55 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Grilled Tuna”
Reviewed 7 September 2013

This restaurant is part of the luxurious Intercontinental Hotel in Natadola. Although not guests at the resort ourselves we popped in during our stay in Fiji in search of an alternative al fresco dining experience. Of the 3 restaurants in the hotel complex the Toba Bar & Grill next to the pool and with views of the South Pacific was the obvious choice. We both picked the grilled tuna of the menu which was grilled to perfection. In fact it was so good that we returned a couple of days later to give it another go. In an otherwise expensive Fijian restaurant experience the Toba Bar and Grill had a good value for money balance

Visited August 2013
Helpful?
Thank GlobalGerbil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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43 reviews from our community

Visitor rating
    13
    13
    14
    2
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Any
English first
Sydney, Australia
Level Contributor
21 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Email to the General Manager”
Reviewed 14 July 2013

Dear Scott

We were recently guests at your fabulous establishment

The details of our booking is as follows:

Number of rooms: 5
Number of guests: 11
Arrival date: 9/7/13
Departure date: 11/7/13
Conf. No: 3789306

A minor incident occurred during our stay that I would like to bring to your attention

We all had dinner at the Toba Restaurant on the first night of our stay

When 10 of the meals were delivered on the table the youngest member of the family was advised that the “butter chicken” meal was not available and that he has to re-order another meal

I enquired why this issue was not rectified at the time the order was placed as the his re-ordered meal was served when every else has finished their dinner

I was informed that the staff did not realize they had run out of butter chicken till the meals were about to be served – I found this explanation implausible and asked to see the duty manager

The duty manager explained to me that butter chicken was available but took too long to prepare – again I found this explanation implausible

He apologized for the incident and offered not to charge for this meal

I informed him that the issue was not about payment but about the youngest member of our family having to wait for his dinner while the rest of us ate

I offered to pay for all the meals on the condition that the youngest member of the family get special treatment for dinner the next night

The duty manager promised to organise something for him

Next day I asked your reception staff to inform the duty manager that we will be having the buffet dinner at the Sanasana Restaurant

Unfortunately, despite all the promises and my effort to keep the duty manager informed nothing was organised for the youngest member of our family

This was rather disappointing as overall we enjoyed our stay immensely but I expected a little more personal attention as a result of the above error

    • Value
    • Service
Helpful?
3 Thank Nick K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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