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“passing by” 4 of 5 bubbles
Review of Holiday Inn Suva

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Holiday Inn Suva
Ranked #2 of 11 Hotels in Suva
Certificate of Excellence
Leven, United Kingdom
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“passing by”
4 of 5 bubbles Reviewed 19 June 2014

stayed one night and was very impressed rooms service food and laid back atmosphere nice gardens five minute walk to all other shops bars bus station places of interest ,no noise from main part of young party goers

Room Tip: bottom floor has walk out garden
See more room tips
  • Stayed February 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank henry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday_Inn_Suva, General Manager at Holiday Inn Suva, responded to this review, 26 June 2014
Bula ray2014
Thank you for review on your recent stay here at the Holiday Inn. We are pleased to hear that you had an enjoyable stay and enjoyed the facilities rooms, service and the food provided. Once again thank you and we look forward to welcoming you back in the near future.

Kind regards,
Preston Miskelly
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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443 reviews from our community

Traveller rating
    119
    208
    72
    35
    9
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (124)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Polish first
  • Spanish first
  • Any
English first
San Jose, California
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 19 June 2014

ad a couple more). The a/c wasn't working, so they had to move us to another room. Two days later moved back to suite and comped a free dinner, I thought they could have comped more especially since
I'm a faithful I.H.G customer and Platinum member. The rest of the stay was good because we were out all day at a conference and other related business. Had to extend 4 days (once again wish they had more suites) I had to move out of my suite and into a queen room because they don't have any king rooms on the ground floor. The staff is what makes the difference.

Maureen is an excellent duty manager and took care of of any issues we faced. Lani, Lucille made my mornings, afternoons, and evenings with their smiles and personalized greetings every time we'd walk through the lobby.

Elisio and Mika are very good at getting things done when needed.

The dinning room staff were very friendly at every meal and even though I was the only one watching the NBA finals in the lounge area the bar maid made sure my meal was served properly.

We're actually flying back to Fiji and will be staying here again in late June.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank R C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday_Inn_Suva, General Manager at Holiday Inn Suva, responded to this review, 24 June 2014
Bula RodneyChand
Thank you for your kind review. It is wonderful so many staff made a positive impact on your stay. I apologise for the inconvenience with the air-conditioning and we will ensure this doesn't occur on your return. Thank you for your continued loyalty as an IHG Platinum Member and we look forward to welcoming you again in the near future.

Kind regards,
Preston Miskelly
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 13 June 2014

I have stayed at Holiday Inn, Suva on a number of occasions and have always felt comfortable. The staff is very friendly and efficient from front desk, porters, dining staff to housekeeping. Any small issue (not many!) that I have raised has been well dealt with efficiently and with a smile. It is well located, close to, but not in the middle of the hustle of the town and close to government departments for business. Rooms overlooking the pool and the water are great for relaxing after a day's work.

Room Tip: Rooms in the main building overlooking the pool and sea are great, but can have noise from the band...
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  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SydneyWest01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday_Inn_Suva, General Manager at Holiday Inn Suva, responded to this review, 17 June 2014
Bula SydneyWest

Thank you for your review on your recent stay here at Holiday Inn Suva. It is great to hear from our regulars that our friendly and efficient service keeps you coming back. Thank you again for your feedback and we look forward to seeing you in again in the near future.

Kind regards,
Preston Miskelly
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 6 June 2014

3 stars because of the exorbitant price for the rooms and the price of food and drinks. Read that below.

I liked the location and the staff and their service. The hotel is set in a nice environment. Rooms are good also, however not good value for the amount they charge each night. Bathroom is a bit cramped.

Am peeved at the price of their rooms compared to other hotels in Suva and the price of the drinks and food in the restaurant and bar. Would recommend you to eat outside.

With that high a price for the stay, at least the wi-fi should be free. In Thailand hotels with charges less than that (with same star ratings) provide free wi-fi and breakfast!

Grand Pacific Hotel has opened beside it. Maybe they will reassess the rates they charge for the rooms because Grand Pacific is posh as...

Other than my complaint about the value of the services against the dollar, everything else was good. Had a relaxed stay.

  • Stayed June 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank paro2para
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday_Inn_Suva, General Manager at Holiday Inn Suva, responded to this review, 12 June 2014
Bula paro2para

Thank you for your review of Holiday Inn Suva. We are glad that you enjoyed the service of the hotel and our staff in particular. It is great to hear they made a positive impression on you.

We also appreciate your comments regarding free internet and take these comments on board. While we won't be changing our internet pricing in the near future I can advise that IHG introduced free internet to all IHG Rewards members from January 2014 - most importantly membership is free. To go with free internet there are other great benefits so if you are planning to stay at any other IHG properties in the future you can quickly join on line (https://www.ihg.com/rewardsclub/us/en/join/register) to get the most out of your future stays within IHG hotels.

Thank you again for your candid feedback.

Kind regards,
Preston Miskelly
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 May 2014

I had a brief stay in Holiday Inn suva & da best thing about is da yummy pizzas..it is to die for.If yoy are going to suva u hv to taste the pizzas.the service is good although u have to wait as the restuarant gets busy. The rooms are clean and spacious..All in all a nice place

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kavita A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyce L, General Manager at Holiday Inn Suva, responded to this review, 5 June 2014
Bula KavitaA

Thank you for your kind review and it's pleasing to know that you enjoyed our pizzas. We are fortunate to have Suva's only wood fired pizza oven and we are very proud of our offering - it is great to hear we delivered to your expectations.

Once again thank you for your feedback.

Kind Regards,
Preston Miskelly
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
methven
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

The Holiday Inn is handy to shops, cafes, park and other facilities. If you don't feel like walking then a taxi is very reasonably priced. These are always at the door. The rooms are spacious and well supplied with water and toiletries. ALL staff were very friendly and helpful whatever time of day or night. Gluten free meals were available on request and very nice. The pool is large and allows adults to have a decent swim. As many of the guests are business people the pool is relatively quiet during the day

Room Tip: Our room was a ground floor one not facing out to the pool so was quiet. It was private outside at t...
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  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bettsy60_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyce L, Hotel Staff at Holiday Inn Suva, responded to this review, 9 June 2014
Dear bettsy60 _12

Thank you for your kind review during your recent stay here at the Holiday Inn Suva. It is pleasing to hear that you enjoyed our facilities while on your stay and we're always happy to accommodate dietary requests.Once again thank you for your feedback and we look forward to welcoming you again in the near future.

Kind regards,
Preston Miskelly
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
38 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

This hotel is well situated and quite nice. My room was spacious but the view was not good (roof top). The hotel was a bit pricey for the standard, but staff were friendly and room clean. The happy hour each night by the pool was great value.

Room Tip: One of the back rooms facing the sea have the best view.
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  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andy100668
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyce L, General Manager at Holiday Inn Suva, responded to this review, 5 June 2014
Bula Andy

Thank you for your review regarding your recent stay here at the Holiday Inn Suva. It is great to hear you enjoyed the happy hour at our pool bar - it really is one of the best views in Suva. We understand your comments regarding the view. We do have some other room types available with views of the harbour or the pool area so please let us know directly when you next return and we will make sure we allocate one of these upgraded rooms for you. Thank you once again for your feed back and we hope to see you again in the future.

Kind regards
Preston Miskelly
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Suva

Property: Holiday Inn Suva
Address: 501 Victoria Parade | G.P.O Box 1357, Suva, Viti Levu, Fiji
Phone Number:
Region: Fiji > Viti Levu > Suva
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Suva
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Inn Suva 4*
Number of rooms: 130
Official Description (provided by the hotel):
Welcome. Enjoy fine harbour views and a warm Fijian welcome at Holiday Inn Suva, just steps from the city's key sights. Leave the city bustle behind in the cool, open-plan hotel Lobby at Holiday Inn Suva. You'll relax as you stroll through palm-fringed gardens and cool off in the sparkling freshwater pool. Nausori Airport is 22km away and we have ample complimentary parking. All of our bright, modern Guest rooms have high-speed Internet and a balcony. Holiday Inn Suva is well-located for business, within 5 minutes' walk of major banks, embassies and the EU headquarters. Our 3 flexible meeting rooms, with wireless Internet and harbour views, provide a unique backdrop for events and you can catch up in the 24-hour Business Centre. Work out in our glass-fronted Fitness Centre, facing Victoria Parade and historic Government buildings. Vikatoria's restaurant is a laid-back setting for fresh fish while waterfront Bati ni Wai serves pizza al fresco. Enjoy an icy-cold beer with big-screen sport in Tapa Lounge Bar, or listen to live music and enjoy Suva's sunsets from the pool deck. ... more   less 
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Also Known As:
Holiday Inn Suva Hotel Suva
Suva Holiday Inn

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