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“Big hotel, in need of updating” 3 of 5 bubbles
Review of Le Meridien Tahiti

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Le Meridien Tahiti
Ranked #1 of 4 Hotels in Papeete
Invercargill, New Zealand
Level Contributor
260 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Big hotel, in need of updating”
3 of 5 bubbles Reviewed 17 June 2014

I was looking for a hotel to unwind after spending a fabulous week on a Windstar cruise. We had spent 6 days at Villa Mitirapa (separate review) prior to the cruise, so I was looking for a more central hotel, closer to the airport, whilst we waited for the flight home. I decided on LE meridian as it was far enough away from the airport, but not on the other side of the island. I also booked an over water bungalow, just to get the experience of watching the fish from the bungalow. So, the hotel is really well situated - about 15 mins drive from the airport, yet there is a parade of shops and restaurants right outside the hotel, so it is not isolated. The experience of being in the overwater bungalow was lovely, but there was no access into the lagoon from the bungalows. There is evidence of 2 derelict access points, that have now been roped off and this is really disappointing. The hotel had noted my husband's birthday and we had a lovely treat in our room - that was a lovely surprise. But the hotel is otherwise impersonal and really needs lots of minor refurbishments - it is tired and in need of some attention to detail. Having said all this, it met a need and I am so glad that we had the opportunity to watch the fish swimming around the coral from our room.

Room Tip: If requesting an overwater bungalow, request a view of Moorea. We stayed in a bungalow that did not...
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  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank dippy_sal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon C, Public Relations Manager at Le Meridien Tahiti, responded to this review, 20 June 2014
Dear Guest,

Thank you for taking the time to write a review about our property. We are sorry if our hotel did not match with your expectations. Your feedback will be helpful in improving the quality of our services.

We look forward to welcoming you again.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,613 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (344)
Date | Rating
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  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Southern Highlands, Australia
Level Contributor
127 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed 10 June 2014

Having just returned for a wonderful 7 day cruise of French Polynesia I was very disappointed in our stay at this hotel. My first room was a deluxe garden room. There was certainly nothing deluxe about this room. It was dark and dingy with dated décor, grubby curtains, marked paint work, and old and tired looking bathroom with a shower that barely functioned, the balcony door was almost impossible to open and when outside the furniture was ratty with a large hole in the chair seat. On my second stay I stayed in a deluxe lagoon view room. This was supposedly a ” renovated” room. The bedside light had a large hole and crack in the shade, the laminate top of the desk/table was blistered and cracked. However, on the plus side, in both case the beds were comfortable. Come on Starwood – you can do better. The Le Meridien Tahiti is not worth the money you charge for a very 3 star experience!

Room Tip: Choose a "renovated" Lagoon view room
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  • Stayed June 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Looksee999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon C, Public Relations Manager at Le Meridien Tahiti, responded to this review, 12 June 2014
Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
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Seattle, WA
Level Contributor
123 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed 2 June 2014

The Hotel has mixed reviews for a reason. It is not a place to stay for more than a night. It is about a 20 to 30 minute drive (fast Taxi) from the airport or port (2700XPF one way). The lobby is uncomfortable, a little dirty and neglected and there is really not much to do besides laying in a lounge chair by the pool. The rooms are comfortable, as they should be for the money, but it is not a 4 Star hotel. The restaurant for dinner does not open until 7 PM, which is hard for the weary traveler who arrived on the 5 am flight and did not sleep on the plane from LA. The food at the restaurant and for breakfast is overpriced and not very good. There should be other places to eat in a hotel of this size and star-rating. There is a little Pizza Place right outside the hotel entrance which has good Pizzas and opens at 6 pm. I would recommend eating there. All in all it is an ok place to rest and move on to other Islands or your cruise.

  • Stayed May 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
7 Thank PDRtravelbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon C, Public Relations Manager at Le Meridien Tahiti, responded to this review, 5 June 2014
Dear Guest,

Thank you for taking the time to share your feedback. We are sorry if our hotel did not entirely match with your expectations. Le Méridien takes in consideration feedback from its guests and use it to improve the quality of its services. We are glad you shared it with us and hope to have the opportunity to show you the noticeable improvements.

Sunny Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 2 June 2014

I thought we were going to one of the best hotels on Tahiti, maybe we did. However if this is the best they can do it falls short of the mark.

We arrived in the evening about 2140 maybe a little later. Nothing left to do but go to bed. The room had the expected damp musty smell, however opening the balcony door and cranking up the air con soon got rid of that.

Breakfast in the morning was average, standard fare. I was expecting better.

The whole hotel is just dated and tired.

The bed was very good though and sleeping was fine the room was also a good size.

The staff were very helpful and informative.

The evening meal was again disappointing. The service was good and the food was fine, just ordinary and what I would expect from an average hotel.

We flew out to Bora Bora after 2 nights stay and the hotel kept one of our bags for us until we returned.

Our second short stay was overnight on our return to Australia. We arrived in the afternoon, had a second uninspiring evening meal and went to bed early for our 0430 pick up to go to the Airport.

This is where, in my opinion, the hotel lets itself down.

This timing is the normal time for the only flight of the day to New Zealand and connections to Australia. It has been this time for ever. People have been staying at this hotel and been catching this flight for ever. The hotel made no attempt to provide anything prior to the pick up. No coffee or croisant etc while we were waiting for the pick up.

As this happens every day I would have thought the hotel would do this for their guests.

Also the whole time period we were there, from original arrival and trip to Bora Bora and the return stay, the hotel was picketed by staff on strike.

SOme of the drivers would not drive through the picket line and dropped us off at the trade entrance, from where we had to find our way back into the hotel.

All in all the hotel seems to have missed a few points on what service is. They could learn from what happens on Bora Bora.

Room Tip: Choose the Intercontinental.
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  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank cyberplank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon C, Public Relations Manager at Le Meridien Tahiti, responded to this review, 5 June 2014
Dear Guest,

Thank you for taking the time to share your feedback. We are sorry if our hotel did not entirely match with your expectations. Le Méridien takes in consideration feedback from its guests and use it to improve the quality of its services. We are glad you shared it with us and hope to have the opportunity to show you the noticeable improvements.

Sunny Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
suffolk
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 1 June 2014

We stayed here for 2 nights on our way to a cruise to the Marquisa islands and for a night after our holiday. Had read mixed reviews about the hotel but found it very acceptable. The location is good, the staff helpful, the accommodation of a high standard.
Don't expect to be handy for Papeete town, you are 7-8 miles out but Le Truck will get you there very reasonably but doesn't seem to run very often. ( remember the islands are french and they like long lunch hours) There's a supermarket just down the road so it's easy to stock up on cold drinks and snacks. The dance show was good, better by far that the one we saw in Moorea.

Perhaps we were lucky?

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank seasidevally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon C, Public Relations Manager at Le Meridien Tahiti, responded to this review, 5 June 2014
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, Auckland, New Zealand
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 1 June 2014

We stayed here with a late flight into Papeete prior to flying out to Bora Bora - the closest mainstream hotel to the airport is the Intercontinental and that would have been preferable given the time spent in transferring.

Hotel is old, not overly well maintained, rather underwhelming for a Starwood property.

Breakfast buffet selection was okay but nothing exceptional and the whole restaurant area is looking really tired.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank KKG007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon C, Public Relations Manager at Le Meridien Tahiti, responded to this review, 2 June 2014
Dear guest,

Thank you for writing a review about our property. We are sorry if our property did not entirely match with your expectations. Feedback from our guests is really appreciated about the management and used as a tool for improving the quality of our services.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brentwood, California
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 30 May 2014

So comfortable and add in spectacular ocean views...stayed two times in the past month. Staff very accommodating and lots of local events held there that are open to guests of the hotel. Absolutely NO comparison to the Four Seasons...but for the area this property and the Intercontinental seem to be the only options

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank mimibear00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon C, Public Relations Manager at Le Meridien Tahiti, responded to this review, 2 June 2014
Ia orana,

Thank you for taking the time to write a review about Le Méridien Tahiti. We are glad you enjoyed your stay with us. Your positive feedback about our staff and spectacular view is greatly appreciated.
We look forward to welcoming you again.

Sunny Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Meridien Tahiti

Property: Le Meridien Tahiti
Address: Tamanu | Punaauia, Papeete 97718, French Polynesia
Region: French Polynesia > Society Islands > Tahiti > Papeete
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Papeete
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Le Meridien Tahiti 4*
Number of rooms: 150
Official Description (provided by the hotel):
Le Méridien Tahiti is the most modern luxury hotel of the island; benefiting from a charming frame thanks to its natural beach of white sand that is unique on the island of Tahiti. The hotel offers a panoramic view on turquoise waters of the lagoon and on the nearby island … Moorea. Situated in a charming frame, Le Méridien Tahiti is located 15 kms from Papeete and 10 kms from the international airport of Tahiti Faa' a, so making of the hotel the ideal place for a stay on the island. The hotel was recently refurbished with exotics and natural materials which highlight the South Pacific feeling ... more   less 
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Also Known As:
Le Meridien Tahiti Hotel Papeete
Le Meridien Hotel Tahiti
Le Meridien Papeete
Papeete Le Meridien
Le Meridien Tahiti Papeete

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