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“What I expected...” 4 of 5 bubbles
Review of BEST WESTERN River Cities

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BEST WESTERN River Cities
Ranked #4 of 10 Hotels in Ashland
Certificate of Excellence
Lebanon
1 review
“What I expected...”
4 of 5 bubbles Reviewed 18 August 2014

I have stayed at this motel multiple times over the last 5 years. It is still nice but quality of motel is dropping a little. Everything was okay except the hallway and room had an older musty smell. Overall satisfied but felt the rate was a little high for the quality of the motel.

  • Stayed August 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Steven P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tabbott, Manager at BEST WESTERN River Cities, responded to this review, 22 August 2014
I would like to apologize for the outdated look, we are currently working on updates to improve your hotel experience with us. Thank you for the review of our hotel and we look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

171 reviews from our community

Traveller rating
    73
    59
    23
    9
    7
See reviews for
60
33
11
45
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Cadiz, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 15 August 2014

We ha a nice stay and good breakfast. the hotel was clean. A variety of restruaunts close by. Rode motorcycles, and used their outdoor hose to wash them. They let us park under the canopy. THe only problem we had was the ice machine was out of ice at 8 am in the morning and there was no other ice available.

  • Stayed August 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Stanley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tabbott, Manager at BEST WESTERN River Cities, responded to this review, 22 August 2014
Thank you for the comments on our hot breakfast and our cleanliness. I'm sorry for the ice machine issue. We look forward to seeing you on your next trip thru Ashland, Kentucky.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sevierville, Tennessee
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 11 August 2014

Pleasant & Clean with very large TV- Good Internet connection. This location is close to several restaurants, gas stations & shopping. Staff has always been very helpful with great suggestions for local restaurants.

  • Stayed July 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank MilesandTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tabbott, Manager at BEST WESTERN River Cities, responded to this review, 22 August 2014
Thank you for the wonderful survey for our location. We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
steubenville, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 August 2014

Our annual Kentucky Motorcycle trip lead by Stan & Sheila just to ride the beautiful back roads of Kentucky. ' Would highly recommend this hotel the staff is great and rooms are very clean. A hot breakfast with sausage, bacon and scrambled eggs also many other choices

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tabbott, Manager at BEST WESTERN River Cities, responded to this review, 22 August 2014
We are pleased to see you enjoyed your stay at our location and also hope you had a wonderful time riding the back roads of Kentucky. Thank you for the survey and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middletown, OH, United States
1 review
3 of 5 bubbles Reviewed 8 August 2014

Great people work there, but the hotel seems to have some plumbing problems; my bathroom sink did not drain very well. I have stayed here for the past ten years, the location is very convenient, but the drainage issue is persistent. I will stay there again, but I'm sure the drainage issue will remain. Occasionally the rooms are not very well cleaned.

  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Jonathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tabbott, Manager at BEST WESTERN River Cities, responded to this review, 22 August 2014
Thank you for the review.
I'm sorry for the drainage issue. We are currently working on updates to our location to fix this issue. We look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ivel, Kentucky
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 28 July 2014

The hotel was easy to locate and was conveniently located near many restaurants, many of which you could walk to, and located near some shopping centers. The room was clean and very comfortable. I would definitely recommend this hotel to any one. Also on the hotel grounds was a fitness center and an outdoor pool.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Shawn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tabbott, Manager at BEST WESTERN River Cities, responded to this review, 22 August 2014
Thank you for the wonderful comments and review on trip advisor. We look forward to seeing you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marshall, Illinois
1 review
5 of 5 bubbles Reviewed 23 July 2014

I am always happy to stay at the Ashland Best western. They have a wonderful staff and the hotel is always clean and the staff willing to do anything to make your stay great. It is a good location near shopping and restaurants.

  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Y6607OSbrianh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tabbott, Manager at BEST WESTERN River Cities, responded to this review, 22 August 2014
Thank you for the wonderful review.
We are pleased to see you enjoyed your stay with us at Best Western River Cities and we look forward to helping you with any of your future hotel needs.
Once again thank you and we look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN River Cities

Property: BEST WESTERN River Cities
Address: 31 Russell Plaza Dr, Ashland, KY 41101-7082
Phone Number:
Region: United States > Kentucky > Ashland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Ashland
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — BEST WESTERN River Cities 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
Welcome to BEST WESTERN River Cities! Situated off Country Music Highway US 23, the BEST WESTERN River Cities is an affordable and comfortable Ashland hotel for business and leisure travel, plus it offers convenient access to AK Steel, Our Lady of Bellefonte Hospital, Russell Railroad Days and more. Guests of the BEST WESTERN River Cities will find that each well-appointed guestroom comes complete with all the comforts of home, including cable satellite television with HBO(R) and free high-speed Internet access. For a great start to the day, a complimentary deluxe hot breakfast is served to hotel guests every morning, and for a great end to the evening, a "cookie break" is offered each night. The on-site outdoor heated swimming pool is a great way to relax and the fully equipped fitness center is the perfect way to get a workout in while traveling on the road. Business and corporate travelers will also enjoy this Ashland hotel's on-site business center, meeting and banquet space that can accommodate up to 100 people, complimentary airport and train station shuttle service and close proximity to area businesses and medical centers, including AK Steel, Our Lady of Bellefonte Hospital, Kings Daughters Medical Center and CSX. Just outside this hotel in Ashland, guests will find plenty of things to do and experience, including downtown Ashland, the Paramount Arts Center and more. In addition, Ashland is also home to popular festivals and events, including the Greenup County Horse Show, Russell Railroad Days, Greenbo Antique Show and Poage Landing Days. Greenup County is also the only county that has two Congressional Medal of Honor winners. No matter what you're traveling to or through Ashland, Kentucky for, the BEST WESTERN River Cities will make your stay truly memorable and enjoyable. Book a stay online and save today on a hotel that features real Southern hospitality, comfortable accommodations and affordable rates. ... more   less 
Reservation Options:
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Also Known As:
Best Western Ashland
Ashland Best Western
Best Western Hotel Ashland

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