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“Hidden Pearl”
Review of Theranda Hotel

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Theranda Hotel
Ranked #10 of 94 Hotels in Tirana
Certificate of Excellence
Reviewed 7 November 2011

Very nice hotel in a moderate price range for Tirana. It is tucked into a secluded and unattractive quarter in the heart of the upscale part of Tirana. The location is good once you find it.... All staff members are great and the hotel is new and clean. The quarter is very quite and they have done an excellent job of creating a nice garden area outside. My room and bath was well fitted out and the free Wifi worked great. The breakfast was mediocre but not bad. I will go back.

  • Stayed: November 2011, travelled on business
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1  Thank mathasmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theranda, General Manager at Theranda Hotel, responded to this reviewResponded 9 November 2011

Dear Mr. Beurer,

First of all I thank for the time you found to write this review and the kind words about your experience at Theranda Hotel! But most importantly we appreciate the comment about the breakfast.

I take advantage from this reply to kindly ask you some more precise comments about breakfast and what can be improved, comments which you could send to us directly, please, so next time your stay would be even more pleasant!

However, we are working in enriching it and we also are trying hard to cooperate with local authorities and local community in transforming the entire surroundings area and making it as pleasant and relaxing as our garden.

Looking forward to welcome you soon, we send our best regards!

Altin CUPI
General Manager

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184 - 190 of 297 reviews

Reviewed 13 October 2011

The hotel has a good location to explore the town. Staff is very welcoming, polite and helpful with information about Tirana events, and spoke good English. The room was very clean and well equipped mini bar, hairdryer, safety deposit box and A/C. Wireless internet was available and free of charge. What makes it special is the warm atmosphere and personal contact that you don't find it in big hotels. I would return to this hotel any time I would visit Tirana!

  • Stayed: September 2011, travelled solo
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1  Thank ronda b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theranda, General Manager at Theranda Hotel, responded to this reviewResponded 20 October 2011

Dear Ms. Beilhack,

We take great pleasure in hearing your experience in out Hotel was a pleasant one! In the name of the entire staff of Theranda Hotel, I thank you for choosing us and I am glad we did meet your expectants.
At Theranda Hotel we have learned to appreciate the kind words which are very encouraging for us but we all are aware we have a long journey ahead of us and we will keep working in improving our service and approach!
I take advantage to ask you for any suggestions or other comments you could address to us in improving our service and making each stay at Theranda Hotel a memorable experience!

Sincerely

Altin Cupi
General Manager

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Reviewed 9 October 2011

We stayed here in September for 4 nights; split over 2 stays and thoroughly enjoyed it.

Originally, we made a last minute booking for a superior double room for two nights. The hotel advised us they were unable to offer us two nights, but could arrange for the second night with their partner hotel around the corner for the same price. We were happy to do this and confirmed our reservation.

When we arrived, the hotel was able to accommodate us for both nights; which was better and saved us the hassle of moving. Sadly, this meant that the only room available was a standard twin. The room was fine, for what we needed and in fact we extended our reservation to a third night! The manager also gave us complimentary drinks as an apology for not being able to meet our reservation request.

We had arranged to stay at the hotel at the cable car station on the mountain for our fourth night in Tirana, but when we arrived at the cable car we were told that it was undergoing maintenance and that they had no record of our reservation.

We asked the taxi driver to take us back to the Theranda, so we could make a new plan. Half way back the Theranda the manager was on the phone already trying to assist us – he was brilliant, he offered to sort out the reservation for us, or to book us into another hotel in the mountains, but as there was no cable car we decided to stay in town.

Sadly, that night The Theranda was fully booked, so the manager arranged for us to stay in their partner hotel and even paid for the taxi to take us there! The manager has exceptional customer care and went beyond our expectations to help us and this was very much appreciated.

We spent our last night in Tirana back at the Theranda in a Superior room, which was in the opposite Villa and was lovely. The only criticism was that every time there was a power cut the A/C went off and stayed off, rather than being on the generator. We had not experienced this when we stayed at the Theranda in a standard twin room in the main Villa; so were a little disappointed that when paying a higher price the power was worse. This sadly meant a very restless night’s sleep with us both having to get up 3 or 4 times to turn the A/C back on.

Overall, the Theranda is a great choice for location, service and value. We would recommend this hotel and would definitely stay here again. The manager went out of his way to assist us and the staff members were all extremely helpful.

Room Tip: Ask for the tea & coffee making facilities to be brought to your room - you don't get them u...
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  • Stayed: September 2011, travelled as a couple
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Thank LMR29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Theranda, General Manager at Theranda Hotel, responded to this reviewResponded 20 October 2011

Dear Mr. Ware,


Making everyone's stay a pleasant and memorable one is our main focus and with the years passing by we have learn our range of services and assistance does do not start and end at Hotel premises. Our team at Theranda Hotel try and will continue to do our best in making experience in Tirana unique and this can be archive by cooperating with other partners in order to be as helpful as possible and archive guests satisfaction.

We also take our guests suggestions very seriously such the one made by you in anticipating guests needs for tea and coffee facilities, which usually are provided upon request from them but now we provide those in the Executive rooms as extra amenities . While all the necessary action will be taken soon in not causing any interruption of A/C and a more comfortable stay for all the guests.

With the hope we shall welcome you soon we send our best regards and appreciation for choosing us!

Altin Cupi
General Manager

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Reviewed 27 August 2011

See the titel. If you are looking for a great value for money hotel in a good location and with xcellent staff, do go here. We will go back at the next visit.

  • Stayed: August 2011
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1  Thank Andries G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2011

We stayed here for a couple of nights at the start of our trip to Albania and for an extra night at the end. The staff were friendly and helpful and the rooms were of a very good standard for Albania. The hotel provided lots of extras like fruit bowls, nice toiletries in the bathroom and bottled water. There was a mix up with our booking and we were put in a twin room to start but we wanted a double. This was rectified and they upgraded us to a superior room free of charge complete with a snazzy jacuzzi bath and kingsize bed.
A great hotel to stay in while in the vibrant city of Tirana!

  • Stayed: August 2011, travelled as a couple
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1  Thank lac1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2011

We stayed at hotel Theranda just two days at the end of June. Friendly staff made us feel very welcome and rooms were standard, clean quiet. The breakfast was also very good (especially compared with many other mediterranian hotels) and even though the hotel is located on the area that looks like backyard it's just minutes away from the lively city centre where locals walk, dine and dance on the evenings. We definately will come back!

  • Stayed: June 2011, travelled with friends
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2  Thank JuhaHelsinki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2011

AwEsome Hotel abd wished i stayed more. The food and everything else was great

  • Stayed: June 2011
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1  Thank Denndeni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Theranda Hotel

Address: Rr. Andon Z. Cajupi 6 & 7, Tirana, Albania
Phone Number:
Region: Albania > Tirana County > Tirana
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#3 Family Hotel in Tirana
#7 Romantic Hotel in Tirana
#8 Business Hotel in Tirana
#10 Luxury Hotel in Tirana
Price Range: £40 - £75 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Theranda Hotel 4*
Number of rooms: 14
Official Description (provided by the hotel):
Theranda Hotel is situated in the perfect location, within walking distance of all major attractions of Tirana. If you are looking for a hotel that offers great facilities, absolutely personalized service and comfortable rooms than Theranda Hotel is what you are looking for. ... more   less 
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Also Known As:
Theranda Hotel Tirana

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