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Reviews (133)
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All reviewsrooftop barfourth floorlovely receptionistperfect staymeeting roomairport transferloved this hotellovely hotelboutique hotellaundry servicecentral locationbreakfast buffetskanderbeg squarerooms are cleansaficityalbania
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Reviewed 16 July 2017 via mobile

We stayed in Monarc hotel for 4 nights in June, and I absolutely loved the hotel. The hotel staff especially the receptionists were ultra friendly and helpful, in fact one of the best service we've received from a hotel in Europe in a long time! To show our appreciation for all their help (directions, calling our tour guide, recommending places to visit, arranging for a car to take us to Ohrid, Macedonia etc) I bought some flower plants from the nearby florist supporting the Down Syndrome Association of Albania to gift to the girls - Ornela and Safi. Prior to arriving to the hotel, Ornela had already helped us heaps by checking the bus timings from the bus company from Tirana to Ohrid and finally helping us to confirm a taxi as the bus timings were unsuitable. On Eid, our tour guide who was supposed to take us to Krupa and Sari Saltik didn't turn up and Safi helped us to call and even whatsapp the guide. They also helped us to write down locations and directions in Albania so we wouldn't get lost when traveling by ourselves to Durres and Mount Dajti. The hotel itself is very centrally located, and our room overlooked the river, part of the street and the garden restaurant 1 Maj - which has lovely traditional music every night. On our last night, we also visited the hotel's rooftop bar which has a lovely view of Tirana and affordable drinks. I also made use of the laundry service at the hotel and they were affordable and very quick - although laundry was meant to be delivered the next day, I got mine back (a week's worth of laundry) in the same day! You can walk to most of the sights from the hotel, including Mother Teresa square, Skanderbeg Square, the Bunk art, the Enver Pyramid, the market etc. The hotel offers free breakfast in a modest buffet spread but I still had enough to eat, deposit being gluten free. The hotel restaurant also looks really nice for dinner. There is also a large mall, Toptani Shopping Center, nearby with a large supermarket downstairs. There are a lot of shops and restaurants around the hotel. I really loved this hotel and Tirana, as the people in Albania are really friendly and always willing to help. The only downside to the hotel is that there isn't a proper drop off point as the hotel is on the main street, so if you are arranging for a pick up just ask them to park near the restaurants around 1 min away from the hotel. If I ever come back to Tirana, I will be staying here again :)

Stayed: June 2017, travelled as a couple
Thank jaschintaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonarC H, General Manager at MonarC Hotel, responded to this reviewResponded 22 July 2017

Dear Guest,

Wow, what a wonderful review! Thank you for all your good words and also for sharing your experience at MonarC Hotel, through the Tripadvisor MonarC Page.
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations.
Your comments have been shared with MonarC Hotel team and they are all extremely happy to know that the efforts to make your stay enjoyable were successful.
Thank you for staying at MonarC Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Tirana.

Sincerely,
MonarC Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2017

This hotel thoroughly deserves all of its 5-star ratings. It is perfectly located within 5 minutes walk of Skanderberg Square and the new shopping centre in one direction and Blloku in the other. What makes it really stand out though are the staff. They cannot do enough for you, whether it be helping with money, directions etc. to going above and beyond to book entry to a nightclub (travelling as a group of 6 men, it is difficult to get in anywhere). The rooms were spotlessly clean with all the amenities you would need, including in the deluxe double a massive jacuzzi, bath robes and hairdryer.

As there are only 12 rooms, it is not too busy and you can get a spot at the rooftop bar, where Armando and his colleagues will give you another friendly welcome.

We did not have an evening meal in the restaurant, but there was a great choice at breakfast, and the staff will cook you a great omelette on request.

They will also arrange airport transfers and taxis to BunkArt etc.

The only slight negative, which is not the fault of the hotel is that there is quite a bit of road noise which might keep you awake, so if you think this will bother you, ask for one of the rooms not on the front of the hotel (or get earplugs like I did!)

I would not hesitate to return or to recommend to others and would like to thank all the staff for a great stay.

  • Stayed: March 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank mattfromnotts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonarC H, General Manager at MonarC Hotel, responded to this reviewResponded 7 April 2017

Dear guest,

Thank you so very much for taking the time to leave your feedback following your recent stay with us at MonarC Hotel.We were really pleased to read that you enjoyed everything here. We would like to thank you also for the beautiful photos that you posted.The feedback of our clients have always an high value to us. It is a great motivation for us.
We really look forward to welcoming you again!

Best Regards
MonarC Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2017

thanks for your hospitality. I suggest everyone to stay here. Helpful personal, best location. Dont leave before drinking some coffee at top floor. Hopefully i ll stay again. Cheers from Turkey ......

Stayed: February 2017, travelled on business
Review collected in partnership with this hotel
Thank kenanerdem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonarC H, General Manager at MonarC Hotel, responded to this reviewResponded 1 March 2017

Dear Guest,

Thank you for loyalty and also for sharing your experience at MonarC Hotel, through the Tripadvisor MonarC Page.
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations.
Thank you for staying at MonarC Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Tirana.

Sincerely,
MonarC Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2017

I was at Monarc Hotel for a weekend with my husband and it was better than what we expected. The check-in was as fast, as we didn't notice how fast we were at our wonderful room. The receptionists were great people, very polite and very helpful. The room was beautiful, clean and everything you might need is there. If you ask for something, they will do the impossible to find it for you. The breakfast was very good, fresh and tasty and if you want something different you can ask from the kitchen. You also need to check the rooftop Bar-Coffee, amazing for a glass of wine in the evening. Thank you Monarc, we will be back!

  • Stayed: December 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonarC H, General Manager at MonarC Hotel, responded to this reviewResponded 11 August 2017

Dear guest,

Thank you very much for your great review and your kind recommendation it is really appreciated. We are delighted that you had a good stay. It is wonderful to read that you enjoyed our team work, the accommodation and everything that the hotel offers. Our team will be really happy with your comments. It was a great honor to have you as our guests.

We are already looking forward to welcoming you back in the near future.

Best regards

General Manager
MonarC Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2017 via mobile

If you are travelling to Tirana, I would like to suggest you Monarc Hotel in the centre of the city. It is located within walking distance of most of the places in Tirana. The rooms are well furnished, you have a minibar, full set of amenities for free. They offer laundry if you need, and also they clean the room every day.  The restaurant has delicious food. The terrace was lovely, especially the view and the waterfall. As I had meetings the staff suggest me the meeting room and everything was great. Full option hotel :) . The staff are all superb, smiles all the time, professional. They help you for everything you might have, they give you a free map and all the instructions to visit Tirana. I give my highest recommendations. They offer you a decent treat, and you won't regret.

Stayed: December 2016
Thank johnmckenney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonarC H, Manager at MonarC Hotel, responded to this reviewResponded 17 February 2017

Dear guest,

Thank you very much for your great review and your kind recommendation it is really appreciated. We are delighted that you had a good stay. It is wonderful to read that you enjoyed our team work, the accommodation and everything that the hotel offers. Our team will be really happy with your comments. It was a great honor to have you as our guests.

We are already looking forward to welcoming you back in the near future.

Best regards

General Manager
MonarC Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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