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“Perfect business hotel”

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MakTirana Hotel & Tower
Ranked #5 of 95 Hotels in Tirana
Certificate of Excellence
Reviewed 2 June 2014

Located right at the end of Tirana's most important street, close to schools, government, and culture, the Sheraton hosts many of the important people who come to Albania for government meetings and events. It's modern, clean, efficient, with an attentive, intelligent, and trained staff who competently attend to things like wake up calls and special requests. There is nothing particularly local about the place, it's traditional modern international in its style. That said, everything is as you might want it to be if you are trying to get business done. I did, and it was. Well done. As well as the breakfast. . . And the housekeeping. And the check in staff.

Stayed: June 2014, travelled on business
1  Thank Gabriel_Winter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton-Management, General Manager at MakTirana Hotel & Tower, responded to this reviewResponded 4 June 2014

Dear Guest, We are delighted to hear that you had a comfortable stay and enjoyed our location, services and facilities. Thank you very much for your very nice words about ours staff. I will share your comment with them, as they are the most valuable part of our business. They are always trying their best to make our services of high standard and quality, and it is rewarding to see how their efforts are recognized and appreciated.
We look forward to welcoming you back to the Sheraton Tirana Hotel and being of service to you again on many occasions.
Kind Regards,
Roger Cherubini
General Manager

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208 - 214 of 456 reviews

Reviewed 23 May 2014

The Sheraton Tirana is, by definition, a Sheraton, and it lives up to the global standards of Sheraton hotels. The room was good-sized, well-furnished and clean. The bathroom was large, with a vigorous shower and all the customary toiletries. The pillows, however, are too soft and flatten out as soon as you lay your head on them, which truly makes sleep more difficult. I think other Sheratons offer a choice of pillows for those who like more support.

The hotel has a well-equipped gym, with both an indoor and an outdoor pool (both large) and a sauna.

I greatly enjoyed the breakfast buffet, with a wide selection of food including delectable pastries and eggs cooked to order. My tour group had dinner in the hotel on the evening of our arrival, and the food was excellent.

Artwork and other decorative touches give the lobby areas a distinctive local note. The hotel, however, adheres to Sheraton’s regrettable policy that free WiFi is available only in the lobby, not in the guestrooms.

Tirana is not an especially interesting city, but the Sheraton is well located for a visit to the touristy area in the city center, and there are many restaurants and bars just a few blocks away. Overall, if you have reason to be in Tirana, the Sheraton is a very pleasant place to stay.

  • Stayed: May 2014, travelled with friends
    • Location
    • Sleep Quality
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    • Cleanliness
1  Thank Ethan Friedman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton-Management, General Manager at MakTirana Hotel & Tower, responded to this reviewResponded 26 May 2014

Dear Guest, Thank you very much for taking time to write such a very nice detailed review. It is very good and helpful to have guest feedback. We are very glad your overall experience was very good, and you enjoyed the room, food, service and facilities. In the same time I would like to apology we were not able to recognize you were uncomfortable with the current pillows, and let you know that there are other choices for pillows. Looking forward to welcome you back again in the near future, and make your stay enjoyable in each aspect.

Warm Regards,

Roger Cherubini
General Manager

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Reviewed 15 May 2014

As mentioned by other reviewers its a modern, comfortable hotel. Good gym, nice Thai massage and good location. Unfortunately, wifi was very spotty in the hotel: in my room and even their dinning room. Had lunch and had to connect to Avis wifi, which was not that great either. What is ironic is that I experienced better wifi in a four star hotel in Durres and definitely in the cafes in Tirana and small restaurants such as the Fish House (kindly recommended by the Sheraton concierge). Sheraton: get your act together on wifi!

Stayed: May 2014, travelled on business
2  Thank Manuel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton-Management, General Manager at MakTirana Hotel & Tower, responded to this reviewResponded 19 May 2014

Dear Guest, thank you very much for taking time to write a review about our hotel. Thank you also for your nice comments regarding our facilities, as well for your feedback regarding our internet. We value very much your suggestion, as it helps us a lot to identify our issues for future improvements, and we would like to assure you that we are working hard to shortly improve quality of connection in full hotel!
Looking forward to see you again in our venue, we are sending our best wishes to you.

Kind Regards,

Roger Cherubini
General Manager

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Reviewed 13 May 2014

Very clean, FANTASTIC food in the restaurant . Great service. Great location. Friendly people. Good towels. Very surprised and pleased. We had twin beds, which is common in Europe. While we were there they had a red carpet event with paparazzi. That was fun to watch! Exalt able to walk to town.

  • Stayed: May 2014, travelled as a couple
    • Value
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1  Thank Travelingbeachchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton-Management, General Manager at MakTirana Hotel & Tower, responded to this reviewResponded 19 May 2014

Dear Guest, we appreciate you taking time to post such positive comments. It is always great to hear that our guests enjoy themselves during their travels. Looking forward to welcome you back in our hotel in the near future. Kind Regards,

Roger Cherubini
General Manager.

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Reviewed 11 May 2014 via mobile

I stayed for 6 nights. The staff made me feel welcome. They are hard working and very friendly. The room was exceptionally clean and the amenities were good maintained. The food was of a very hogh standard. I would recomend this hotel to anyone that wishes to visit Tirana. It really is worth every cent paid. Thankyou fpr a wonderful experience.

Stayed: May 2014, travelled on business
2  Thank Andy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton-Management, General Manager at MakTirana Hotel & Tower, responded to this reviewResponded 14 May 2014

Dear Guest, Thank you for your very nice comments regarding our service, facilities, and food standard. We are very delighted to hear our staff made you welcome, and will make sure to share your nice comments with them. You are always welcome. Looking forward to have you as a guest in near future. Kind Regards,
Roger Cherubini
General Manager

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Reviewed 11 May 2014

We stayed 3 nights at the Sheraton and while it had lots going for it as a hotel, the suite (which is one of their best based upon the receptionis) was dark (drapes didn't open fully in the main sitting area) and we had ants in our bedroom(not sure why as there was no food there). Internet was also a bit spotty (not consistent in strength) in our room. We did tell the hotel about the ants but we still saw some that evening so there was obviously a nest somewhere.

On a positive note, Our room did have a great view of the stadium so if there was a game we could have watched it.

The location is close to the town centre and park/lake so no issues with that and it is connected to a mall and close to lots of decent restaurants/cafes. Also, the lounge which we had access to had good breakfasts, all day soda drinks and coffee/tea service and good evening dinner snacks(the food really was dinner in quality and quantity).

Also, note that the hotel has a taxi arrangement with Avis so Avis will charge 700 lekes to go to the mosque (5 minute drive away). a regular mercedes taxi will charge 300 lekes but you will have to walk down to the street and get it yourself as the staff is not allowed to call a regular taxi.

Room Tip: If you can get a Club level room (5th or 6th floor) you have 7x24 access to the Club lounge which in...
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TravelladybugOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton-Management, General Manager at MakTirana Hotel & Tower, responded to this reviewResponded 13 May 2014

Dear Guest, Greetings from Sheraton Tirana Hotel. Thank you for taking time to write a review for our hotel and for your valued feedback. We also took note on all the issues you are directing us, because we always appreciate when our guests are sharing their comments, both positive and negative, that we can review for improving our service on the future. We noticed that the ants were coming from gardens on the terrace and took the appropriate measures to treat accordingly. Regarding the taxi service, there would had been any misunderstanding, as of course our staff despite Avis taxi service, anytime is ready upon demand to make a call for other taxi services from the city. Also please note, that there are always taxis waiting outside of hotel located in the road route to the hotel. However, please accept our sincerely apologizes for not having succeed your expectations during the time with us!

Looking forward to welcome you back in our hotel and we will make sure your stay will be satisfactory in each aspect.

I remain with kindest regards,

Roger Cherubini,

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Reviewed 29 April 2014

I recently went for a one day business trip in Tirana. I really liked Sheraton and I can easily recommend it. Very good staff, amazingly comfortable beds and very nice and spacious room, excellent quality of breakfast and choice. Location is very good close to the main square of the city
The main negative point was its price at 127 euro per night, which would be worth it if you were in a nicer place than Tirana. Another slightly negative point was that the room was not as peaceful as I would want it as I could hear the TV from next door (walls were obviously thin) till very late at night.
It also offers a spa and a gym but I did not had the time to visit.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank ChrisChrysostalis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton-Management, General Manager at MakTirana Hotel & Tower, responded to this reviewResponded 2 May 2014

Greetings from Sheraton Tirana Hotel!

We thank you for finding time to write a review for our Hotel regarding your recent stay with us! We are committed to provide the best possible service at all times and we are glad to see that you have enjoyed our service, staff, food and facilities. Looking forward to welcome you back soon for longer time and to enjoy the spa and gym.

Kind Regards,

Roger Cherubini
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about MakTirana Hotel & Tower

Address: Sheshi Italia | Italy Square, Tirana 1001, Albania (Formerly Sheraton Tirana Hotel)
Region: Albania > Tirana County > Tirana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Tirana
#5 Luxury Hotel in Tirana
#12 Business Hotel in Tirana
Price Range: £77 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — MakTirana Hotel & Tower 5*
Number of rooms: 151
Official Description (provided by the hotel):
MAKTIRANA HOTEL & TOWER – the five stars hotel offering state of the art meeting facilities and service in the city. Conveniently located in the downtown area and in close proximity to the Palace of Congresses, The Presidential Palace and the National Park. The property has 151 luxury rooms, including 95 Deluxe rooms, 55 suites and 1 Presidential suite, a variety of Food and Beverage offering a blissful culinary experience, and complimentary Wi-Fi. A dedicated 2 Tower floors with exclusive access to the Club Lounge, located on Floor 5. The MAKTIRANA HOTEL & TOWER is regarded as the city’s most distinguished high profile Meeting and Congress for private companies, or extravagant weddings and social events that create memories to remember for a lifetime experience. Beyond all the Thai massage, a favorite is the winter heated large indoor swimming pool, and normal temperature an outdoor swimming pool, fitness, and GYM that will help you to rejuvenate your soul. ... more   less 
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Also Known As:
Sheraton Tirana Hotel
Tirana Sheraton

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