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“Excellent”
Review of Art Hotel

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Art Hotel
Ranked #16 of 110 Sarajevo B&B and Inns
Croatia
Level Contributor
70 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“Excellent”
Reviewed 2 July 2011

I spent 4 days in this hotel, but in 3 rounds and was very much satisfied. The location is perfect, two steps from the Old Town Baščaršija and some more steps from other sightseeings. There is a parking lot in front of the hotel. The staff is extremely nice, polite and helpful. They allowed me a very early check-in once, as early as around 6 a.m. My single room was always with a king size bed. The room is very nice and cosy, of decent size, nicely coloured. You have slippers in the room, but not a bathrobe. Many international TV-channels are offered. Wireless Internet connecton is faultless in rooms. The bed and pillows are very comfy. I disliked the shower, which cannot be taken-off the wall, and the soap dose, as the soap goes out so slowly and with difficulties.
The cleaning ladies could be much better - in the morning they do not do anything but the bed, don't even wipe the wash-basin, nothing. One day, when I checked-in and entered the room for the first time, I found a dirty cleaning cloth forgoten in the room at a visible place; that was very bad.
The breakfast was OK. On some mornings, not a variety of fruit, but always acceptable. The bread rolls were yummie.
There is an excelent restaurant in the hotel called Morocco, don't miss it!
I have already recommended this hotel to my friends. I had a very enjoyable stay there and I will keep recommendig it.

  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ana29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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107 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
New York
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 10 June 2011

The location was perfect - so convenient to the old town and a lot of the sites. We were a little freaked out by the previous review asserted the presence of bedbugs but the photos online seemed so nice and the price was right so we booked anyway. No bedbugs, but the decor could use a bit of an update -- definitely looked nicer on the website than in person. But we were bedbug free :)

  • Stayed April 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Mvk422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
42 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 5 October 2010

First of all I want to start by saying I have never complained about a hotel in my life before. I was given a room in Villa Wien on my first night in Sarajevo. When I woke up, I found I had slept in a bed with bed bugs. I immediately reported this to the hotel expecting them to make a big deal about it, but apparently they didn't care much. I ended up with close to 200 bites from that one night and when I asked to speak to the manager my experience just got 1000 times worse! He basically accused me of lying even though I had the bite marks all over AND left the room with the bugs still in the bed, although I had killed most of them. The manager was extremely rude and unprofessional. He tried to come up with an excuse for everything, no matter how ludicrous it was. The bugs are extremely disgusting and if they were in one room, there's a good chance there are more. Based on that alone, I would avoid this hotel. However, the response was horrific! I'm more upset about how I was treated than anything else. Stay at this hotel at your own risk...

  • Stayed September 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Aaron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perugia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 July 2010

We've been in the depandance ( 2 minutes walk from the main Hotel) for 10 days and let me say that this place is just perfect. Nice big rooms always cleaned and breakfast in the cafe' at ground floor is amazing. Whatever u want u can have. Position is perfectly central near best interesting places u can visit in Sarajevo. AAA+++

Stayed April 2010, travelled on business
Helpful?
1 Thank Echoing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Level Contributor
158 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 19 May 2010

A good hotel with a good price, beautiful rooms, a location very central near the old town.
Fast wireless Internet for free and a good service.
Breakfast to improve.

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carlo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 11 March 2010

Artfully decorated rooms in blue and yellow tones. Amazing rugs. Good breakfast selection and a glitzy Moroccan restaurant where you can have dinner. Helpful and friendly staff.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elvine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lome, Togo
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 9 January 2010

The location is absolutely a must.
Situated in the uttermost vicinity of the Old Town, Neretva River and Gavrilo Princip Bridge, you won't be disappointed.

You can notice the refurbishment of a Communist-Style building (althought quite different from the Soviet-inspired hotels in the Baltic states or Poland). Saying this, the room itself is quite big, the bathroom is small. Shower only, no bathtub.
Also, hotel does not provide the usual soaps, shower gels and body milk.
If you're not packing your own, expect to use the industrial-grade dispensers of body shower and soap.

The room was well furnished, good quality linens.
Excellent digital satellite service - so there were plenty of channels to chose from, with a very modern 32'' + flatscreen.
As a complimentary service, a desktop computer was provided with full-acess to broadband - nice gesture as we weren't packing any laptop (we were also provided a WiFi password).

This being said, the hotel clearly caters the wise, non-splurge business traveler, but other types of guests are pretty much welcoming.

The staff spoke a perfect English, very warm and friendly.
Breakfast was buffet-style. Very decent selection of cereals, coffees and teas.
Excellent flavor meats and cheeses.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pjso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Art Hotel

Property: Art Hotel
Address: Vladislava Skarica 3, Sarajevo 71000, Bosnia and Herzegovina
Region: Bosnia and Herzegovina > Sarajevo Canton > Sarajevo
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #16 of 110 B&Bs / Inns in Sarajevo
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Art Hotel 3.5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Art Hotel Sarajevo, Europe

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