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“Great location, small room, friendly staff”
Review of ETN Hotel

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ETN Hotel
Ranked #24 of 110 Sarajevo B&B and Inns
Phoenix, Arizona
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great location, small room, friendly staff”
Reviewed 13 July 2013

Realizing that this is a budget hotel, it was worth the money. The woman who seemed to be the manager was a hard worker, the desk staff was friendly and spoke English, and the location was great. A sewage smell in our bathroom was a little off-putting, and the room was very small, but our leader said he chooses his rooms for price, location, safe parking, and wi fi in each room. He was right on all counts here. Our car was parked on the roof and we felt comfortable. Not everyone would choose this hotel but we were happy with it and it met our criteria.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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56 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Finnish first
  • German first
  • Italian first
  • Russian first
  • Turkish first
  • Any
English first
Vermontville, New York
1 review
Reviewed 6 June 2013

Although centrally located and a decent breakfast array, there were some room concerns. Bathroom had obviously not been cleaned, as there had been leftover soap in the shower and used toilet paper on the floor. And at 39 Euro a night in the off season, it would have been nice to have the promised HEAT when it dipped below 10C at night! Desk staff was attentive and friendly, but the manager herself was absent and needs to work on her social skills. When I asked about the heat never being turned on, she dismissed my concern with a wave of her hand and RAN out of the room. With many options on the square to choose from, I would not recommend making this your first choice.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 May 2013 via mobile

I have been staying at this hotel for at least a week every summer.At 30-40-odd EUR per night it is good value and you are a stone's throw from Bascarsija.

I cannot pretend that I have ever had breakfast or coffee here so I am not familiar with that side of their hospitality offering.What I do know is that the guest is left in peace here.I only ever sleep in a hotel and Sarajevo is not a city in which you want to spend much time in your hotel room.However I seem to remember not all rooms having air con but maybe that has changed since last summer.

They also have plenty of parking here in the basement and on the third floor terrace and the lift can even handle 4x4s.

Overall this is a conveniently located no-frills hotel that does not rip you off and is comfortable enough.I will be staying here again.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hasqo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lokeren, Belgium
Level Contributor
194 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
Reviewed 28 March 2013

I booked a single room with "Agoda" but I did not get what I paid for... I booked a single room, with a mini-bar, a desk, a chair....
What I got was a double room with nothing at all. The single rooms were not available!
The hotel changed the house-language also. Last year the reception spoke English, not this year: their main language was German...(not a problem of course)
I really wonder how old the lady at the reception was when I checked in at 11 pm: 18 or not yet?
No matter what: she was extremely kind and helpful. Yes!
Another problem was smoking at breakfast: breakfast was ok, or more than ok, typical Bosnian style, with coffee that smelled like crude oil. I hated ladies sitting there and smoking....
Location can't be better: 50 meter from the supermarket Konzum(not very kind to foreigners) and a 100 meters from the tramstops...
Hi: tram from Ilidzal to Bascar.... seems to be at 23.30pm, so if ever you arrive by plane from Belgrade: ask a taxi to Ilidza and get on a tram... ! Save money...! Use your common sense...

  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2jerome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Hague, The Netherlands
Level Contributor
95 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 13 January 2013

This is a very good hotel. All the staff is professional, friendly and always trying to help you with questions (and I had many). The location of the hotel towards the old town is perfect; you walk out the hotel and 3 minutes later you are at the main square of the old town and one of the city's bus stations is directly opposite of the hotel. Rooms are relatively small and basic, but the beds are comfortable and there is free wi-fi in the rooms and satellite tv for a rainy day. There aren't that many hotels in this price class that offer such pleasant service and accommodation! I can highly recommend this hotel to anyone who wants to visit Sarajevo.

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Traveltheworld8187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 23 November 2012

When you think abiut this price, it's perfect. Also new hotel. Receptionist is very helpful. She gived a lot of advice to us for sarajevo historical and touristic place.
Otel is very clean. Everything is new.. maybe, i'm first user :)
Thanks gor everything...

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abdrrhm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 September 2012

We spent Two nights in this hotel in September. The location is perfect, only a few steps from the beautiful center of Bascarsija. One more useful thing is the free parking for the car, and they allow you to leave the car there even after your chek out. Our room was spacious and comfortable. however, it was not very clean and since it was on the main street, was very noisy ( by the way, there are no dark curtains at the windows, so that at 5 am my housband was awake!). Moreover, the breakfast was really sad (not like a 4* hotel should offer), and the receptionists were not always nice.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Miliroma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ETN Hotel

Property: ETN Hotel
Address: Safvet Bega Basagica 12, Sarajevo 71000, Bosnia and Herzegovina
Region: Bosnia and Herzegovina > Sarajevo Canton > Sarajevo
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #24 of 110 B&Bs / Inns in Sarajevo
Price Range (Based on Average Rates): £
Hotel Class:4 star — ETN Hotel 4*
Number of rooms: 20
Reservation Options:
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Also Known As:
ETN Hotel Sarajevo, Europe

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