Never go to this place! Everything about it was a big joke!!! Me and my boyfriend ordered from hotels.com this apartment 1 month before we had to travel - around New Year's Eve. We received a couple of emails with a confirm that everything is ok and that they will welcome us from 29d until 2nd January. The day before we had to check in the hotel, I called them to tell them that we wil arrive around 15 o'clock, I gave my name and the information that they needed about me, and the woman who I talked with said that everything is fine and that they will wait for us. The next day we arrived as We agreed at 15 o'clock,and we waited and we waited... While we waited I noticed that this hotel is placed in a bad area. There were really suspicious people walking around. After waiting more than 30 minutes I tried to call a couple of times the same lady who I talked with the day before, and she didn't pick it up! 2 hours later I could reach her, and another person pick the phone up and said after I explained that we are waiting for them: " I am sorry, I can't see you on the list, it must have been a misunderstanding". I want to warn to you everyone, who is concerning to stay in this hotel, not to do it. What we experience was something I don't wish for anyone!
- Official Description (provided by the hotel):
- Alexander Business Apartments is located in the heart of the city of Sofia near by metro station Lion's bridge, offering spacious and luxury business rooms and full furnished apartments with free Wi-Fi internet access. That is an excellent choice for business and cultural trips in Sofia. All air-conditioned rooms are soundproof and have very comfortable king-size beds. ... more less
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