I was told this was an old communist style building and it felt that way. The decor and overall aesthetic was worn and dated. Definitely don't go here if you're looking for modern. With that said, I was quite happy overall with my experience. I was upgraded to a suite room so it started it off well. The room was spacious and the bed extremely comfortable. We got a good night's sleep. The internet access was a bit spotty given that my room was in a corner of the building.
The front desk staff were definitely 5 star quality. Kind and professional, although personally I thought they could have toned down the snootiness, but I guess they have to match the majority of the clientele that they receive. Before I checked in, the front desk staffer was assisting someone who was extremely high maintenance, so I don't envy them.
Overall, decent experience and I'd have no issue staying here again.
- Official Description (provided by the hotel):
- Sophisticated hotel in traditionally styled, 5-story building located at city center. ... more less
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- Also Known As:
- Sheraton Sofia
- Sofia Sheraton