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Radisson Blu Grand Hotel Sofia
Ranked #16 of 135 Hotels in Sofia
Certificate of Excellence
Reviewed 18 January 2014

I am regular customer to this establishment for the last 20 ears and have been always satisfied. The evolution is excellent and the present decoration outstanding. Rooms are clean and very nicely kept. The personal is extremely competent and very kind.

  • Stayed: January 2014, travelled solo
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Review collected in partnership with Radisson Blu Hotels
Thank Minko B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiril R, Front Office Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded 17 February 2014

Dear Minko B,

Thank you for sharing your feedback via TripAdvisor and for your loyalty to our hotel for all these years.

I am really glad to hear that you really enjoyed your stay with us and you appreciate the changes that were done in the hotel. Your nice comments about the staff are the proof that our efforts to provide uniques day-to-day Yes I Can! experiences for our guests have been noticed.

I am looking forward to welcoming you back to our hotel in the near future!

Best regards,
Kiril Radoev
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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381 - 387 of 825 reviews

Reviewed 12 January 2014

Great located Radisson is opposite to the Parliament building. Location couldn't be nicer. But thу hotel itself is very old, rooms seem to be upgraded somewhere but just 3-star could be rated. Ex-USSR property bought by Radisson brand. The staff is non-english speaking except of the reception desk and is very friendly. Good or average stay, but nothing more to say.

  • Stayed: August 2013, travelled as a couple
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1  Thank alexzhdanov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiril R, Front Office Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded 17 February 2014

Dear alexzhdanov,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback via TripAdvisor.

I am glad to hear that you had a good stay with us. Our ultimate goal is to provide uniques Yes I Can! experiences for our guests so please stay assured that we will take onboard your comments about the language knowlegde of the staff.

I am looking forward to welcoming you back to the Radisson Blu Grand Hotel Sofia!

Best regards,
Kiril Radoev
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2014 via mobile

The staff is nice and helpful and if you are stopping in Sofia for business reason, it is a good option. The airport is quite closed, less than half an hour, and so is one of the main shopping streets of the city. As well as a few traditional restaurants for a nice local dinner!!

Stayed: January 2014, travelled with friends
Thank Lup13_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiril R, Front Office Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded 17 February 2014

Dear Lup13_13,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback via TripAdvisor.

I am really glad to hear that you enjoyed your stay with us and the facilities within and outside of the hotel. I would like to thank you for the nice comments about the staff.

I am looking forward to welcoming you back in our hotel in the near future!

Best regards,
Kiril Radoev
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2013

To reach the city centre form the airport by taxi don't follow someone offering you taxi service, because they overcharge. Just follow the signs to the right and get to the taxi queue.
The hotel is an great choice to stay in Sofia. You can walk from the hotel to the city centre to visit and shopping.
The staff is very helpful and super friendly. I always stayed at the back of the hotel, and this was very quite.
Although the fitness is closed for refurbishing, they offer an alternative: Trinity fitness centre one street behind the hotel.
I will certainly return.

  • Stayed: December 2013, travelled on business
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Thank Thierry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiril R, Front Office Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded 23 December 2013

Dear Thierry D,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback via TripAdvisor.
It is really nice to hear that you enjoyed your stay in our hotel and Sofia as a whole.

I am looking forward to welcoming you back once your travel plans bring you to the area.

Best regards,
Kiril Radoev
Front Office Manager

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Reviewed 12 December 2013

Stayed in room 415 and it was center front so the views were very good. No problems with noise. Some small number of demonstrators would occasionally beat a drum. Very well behaved and not after 8 Pm while I was here. Several good restaurant within a couple of blocks. Star setup late checkout at 4pm and airport transportation.
All good and would definitely stay here again.

Room Tip: Room 415 was front center. Great view.
See more room tips
  • Stayed: December 2013, travelled on business
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Thank CaptnSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiril R, Front Office Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded 23 December 2013

Dear CaptnSteve,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback via TripAdvisor.
I am glad to hear that you really had a great time in our hotel.
I am looking forward to welcoming you back at our hotel in the near future.

Best regards,
Kiril Radoev
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2013

Hotel is based in one of main squares with SUPER views of National Assembly and the 'Main' Nevsky cathedral.
Taxi cost about 10 levs from airport and contrary to some other previous comments about Sofia, we were never 'overcharged' by any of the taxi's we used during our stay.
Reception was EXCELLENT with various experiences from the start to end of our stay, supporting my observation.
These varied from sorting us a 'room with a view', to ordering/managing our taxi's plus helpful tips and advice to ensure we made the most of our stay.
Room was spacious albeit tired in places. We had standard double room.
Bed and pillows were extremely comfortable.
View from room was superb.
We only had breakfast meals at hotel.
Selection was very good.
This being said, the so called 'hot items' were sadly lacking in heat!
Service at breakfast is was what you would expect from a high end hotel.
Housekeeping was an issue as a previous reviewer has pointed out. I'm not sure how one can get replenishing tea and coffee so wrong!
We used the bar at hotel on one occasion, service was good although prices were on the high side which I suppose is expected for a high range hotel.
We would certainly return to the Radisson Blu.

Room Tip: Ensure you get a 'room overlooking the square'...
See more room tips
  • Stayed: December 2013, travelled with friends
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Thank chelsea098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiril R, Front Office Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded 23 December 2013

Dear chelsea098,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback via TripAdvisor.

It is real pleasure to hear that your stay with us was enjoyable and memorable. Thank you for your nice words about the staff - they will be passed on to them. Providing excellent service has always been our ultimate goal and we will keep on stiving to deliver unique Yes I Can! experiences to our guests!

I am looking forward to welcoming you back at our hotel when your travel plans bring you back in Sofia.

Best regards,
Kiril Radoev
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2013

It does exactly what says on the tin - a reliable Radisson Blu hotel. We and our family have stayed many times in this hotel over the period of four years. During this time hotel underwent major construction or design changes and it appears that for so time it will be a work in progress. At this moment the gym and the main restaurant are shut. There is a small restaurant on the first floor to serve the guess in the meantime - it gets awfully busy in the morning and people are squashed there like sardines in a tin. The alternative for a gym is around a corner - small fancy fitness and beauty studio Trinity.
The suites on the top floor are spacious and have balconies facing the main square (and are among others equipped with nespresso coffee machines - nice touch). The standard double rooms have decent size. It is obvious that the hotel needs a bit a refurbishment - the carpets, furniture and bathrooms are a bit worn out. With the renovation going on I guess they are slowly working on it.

  • Stayed: October 2013, travelled with family
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1  Thank Zuzka123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Blu Grand Hotel Sofia

Address: 4 Narodno Sarbine Sq, Sofia 1000, Bulgaria (Formerly InterContinental Sofia)
Region: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Casino Hotel in Sofia
#7 Business Hotel in Sofia
#7 Romantic Hotel in Sofia
#11 Luxury Hotel in Sofia
Price Range: £107 - £243 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Radisson Blu Grand Hotel Sofia 5*
Number of rooms: 142
Official Description (provided by the hotel):
History Built at the end of the 1960s, the hotel is part of Bulgaria’s cultural heritage and is within the architectural ensemble shaping the National Assembly Square. Located at the heart of the city, the hotel is part of one of world’s biggest hotel chains – Carlson Rezidor HotelGroup. All rooms on its north facade are overlooking the building of the Parliament right in front the St. Alexander Nevsky Cathedral, the National Gallery for Foreign Art and other cultural monuments. The latest design was appointed to the London-based worldwide¬¬ recognized designer Francis Sultana. His elegant approach combines contemporary and classic design, leaving a sense of style from the art deco era. The guests can now enjoy not only custom-made furniture for the building’s interior but also art pieces by the world’s top contemporary artists. Location Radisson Blu Grand Hotel is situated right in the heart of the downtown, in the middle of the most notable historical monuments and attractions the city has to offer. It is in a busy interchange of Tzar Osvoboditel Blvd., which is the continuation of the one of Sofia’s major thoroughfare Tsarigradsko shose (fastest connection with Sofia Airport), and Vasil Levski Blvd. The hotel enjoys excellent visibility and benefits from its proximity to the main roads in the city, connecting the downtown area with the business areas and its top location, nightlife diversity wise. The area is a gathering point for people having the most preferable places for going out, combining trendy restaurants with the best known night clubs, opera house, theaters, etc. In only just a short walk one can enjoy a great variety of restaurants, bars, clubs, galleries, shopping areas and all types of trendy places the downtown offers. Facilities Radisson Blu Grand Hotel, Sofia currently has 142 rooms and apartments among which Business class and sumptuous Suits (with private balconies) giving unique views, a New York style restaurant on the Mezzanine level called Studio, due to the remarkable art pieces as part of its fully renovated interior inclusive of custom-made furniture, showcasing fresh international and local selections, a chic Lounge Bar, the place to enjoy a hot drink during the day or a fancy cocktail in the evening. On the same Mezzanine level there is a fully renovated conference center in elegant contemporary design. The famous, especially for Wedding celebrations & dinner cocktails, ballroom, has now a rentable area of 290 square meters and a capacity of 240 delegates in theatre style, completed by 3 break-out rooms with a capacity of up to 50 seats. They all offer much natural lighting, a lighting control system and modern audio-visual equipment in line with the Radisson Blu Experience Meetings concept. It is a new way Meetings & Events re-vitalise the positioning of the brand in the important Meetings, Incentives, Conferences & Events arena, and differentiate the brand offerings from those of our competitors. Experience Meetings concept provides meeting planners and delegates with the highest level of consistent product and service delivery, including the Brain Food strategy. This is a product for meetings and conferences developed in the partnership between the 5* Chefs of Radisson Blu and well known nutrition experts. Research over the past few years has shown that eating the correct nutrients, at the right times, improves our ability to learn and concentrate, promotes quicker reactions and even lowers stress levels. These are all factors that can affect the quality of a meeting. Brain Food helps ensure that all meeting participants remain healthy and alert all the way through a meeting. It is being served in the specious foyer on the Mezzanine level, perfect also for quick snack, coffee or cocktail at the Lobby bar area. A cozy Business Lounge with controlled access, guarantees privacy of the Business class guests and outside clients, who prefer to relax, read, catch up on e-mails, socialize or watch the favorite channels on 75” TV. This newly opened lounge, with inspirational atmosphere finished by contemporary art and natural daylight, offers comfortable seating areas to provide opportunities for semi-private meetings. The hotel hosts a nightclub, well-known brand in the night life scene of Sofia for years, as well as a fully renovated Casino. Just recently a Luxurious Asian restaurant opened at the ground floor level, offering the view of the Parliament square from inside and also from its outside garden. Yes I Can! The core service philosophy of the Rezidor Hotel Group is the unique Yes I Can! attitude towards all guests every day. As a result, guests with any request are met with a positive response, and made to feel that their well-being is the sole priority of the member of staff assisting them. Radisson Blu Grand Hotel, Sofia is proud to be the first Green Key Certificated Hotel in Bulgaria. Green Key Award is the largest eco-label for accommodation, recognized and supported by the World Tourism Organization and UNEP. This certificate guarantees to the guests that the hotel operates in a Think Planet way - reducing the environmental footprint without compromising comfort and quality: the award guarantees eco-friendly lights; reducing energy & water consumption; treating all waste water; recycling a maximum of waste and others, all in full compliance with the Responsible Business Policy of Rezidor Hotel Group. Taking responsibility for the environment and local community has been an important part of Rezidor's broader commitment to sustainable development since the first environmental policy back in 1989. ... more   less 
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Also Known As:
Radisson Blu Grand Hotel, Sofia Hotel Sofia
Radisson Sofia
Sofia Radisson

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