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“As it should be” 4 of 5 bubbles
Review of Radisson Blu Grand Hotel, Sofia

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Radisson Blu Grand Hotel, Sofia
Ranked #9 of 130 Hotels in Sofia
Certificate of Excellence
Hays, Kansas
Level Contributor
214 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
“As it should be”
4 of 5 bubbles Reviewed 26 January 2014

My stay of about a week in this hotel was very comfortable. Despite fog and winter weather, and protestors against the Parliament across the street, the staff were very good. Rooms were well-appointed and clean.The bed was one of the most comfortable I have ever experienced. The hotel was safe at all times. Breakfast had a large selection and, again, good staff service in a clean and very nice dining room. The Lounge bar was just the answer to a quickly arranged business meeting, or some out-of-the-room time with the computer. Internet was easily available at no cost. Proximity to the central city could not have been better. There is now a subway or tube in Sofia, and a station is close. It was foggy so the view was not the best, but I can't hardly blame the hotel for that !!! Definitely worth the stay. Some other hotels there are as nice, but are much further from where things are happening in the city center. The hotel, and its staff, make this a first choice!

Room Tip: There are only 5 or 6 floors, so I liked the top floor for a longer stay. Because the hotel is an ar...
See more room tips
  • Stayed January 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Xplorer J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review, 17 February 2014
Dear Xplorer J,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback via TripAdvisor.

I am really glad to hear that you really enjoyed your stay with us by using the various facilities we offer. I would like to thank you for the nice words about the staff and the service. Our ultimate goal is to provide uniques Yes I Can! experiences for our guests and I would like to assure you that your comments will be passed on to them.

I am looking forward to welcoming you back to our hotel!

Best regards,
Kiril Radoev
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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755 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (139)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Sofia, Bulgaria
1 review
5 of 5 bubbles Reviewed 19 January 2014

This hotel, that is located in the heart of the city, offers an excellent acccomodation experience. The rooms are spacey yet cosy. The beds are very comfortable. Every member of the staff came up with an excellent attitute and service. It's not the cheapest on the market, but every lev is well spent.

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank Bernhard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review, 17 February 2014
Dear Bernhard H,

Thank you for sharing your feedback via TripAdvisor regarding your recent stay at the Radisson Blu Grand Hotel Sofia!

I am really glad to hear that you really enjoyed your stay with us. I would also like to thank you for the complimentary words about the service and he attitude of our employees. We have been continiously striving to provide unique Yes I Can! experiences to all our guests.

I am looking forward to welcoming you back when your travel plans bring you back in Sofia!

Best regards,
Kiril Radoev
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
1 review
5 of 5 bubbles Reviewed 18 January 2014

I am regular customer to this establishment for the last 20 ears and have been always satisfied. The evolution is excellent and the present decoration outstanding. Rooms are clean and very nicely kept. The personal is extremely competent and very kind.

  • Stayed January 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank Minko B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review, 17 February 2014
Dear Minko B,

Thank you for sharing your feedback via TripAdvisor and for your loyalty to our hotel for all these years.

I am really glad to hear that you really enjoyed your stay with us and you appreciate the changes that were done in the hotel. Your nice comments about the staff are the proof that our efforts to provide uniques day-to-day Yes I Can! experiences for our guests have been noticed.

I am looking forward to welcoming you back to our hotel in the near future!

Best regards,
Kiril Radoev
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Petersburg, Russia
Level Contributor
376 reviews
265 hotel reviews
common_n_hotel_reviews_1bd8 335 helpful votes
3 of 5 bubbles Reviewed 12 January 2014

Great located Radisson is opposite to the Parliament building. Location couldn't be nicer. But thу hotel itself is very old, rooms seem to be upgraded somewhere but just 3-star could be rated. Ex-USSR property bought by Radisson brand. The staff is non-english speaking except of the reception desk and is very friendly. Good or average stay, but nothing more to say.

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank alexzhdanov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review, 17 February 2014
Dear alexzhdanov,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback via TripAdvisor.

I am glad to hear that you had a good stay with us. Our ultimate goal is to provide uniques Yes I Can! experiences for our guests so please stay assured that we will take onboard your comments about the language knowlegde of the staff.

I am looking forward to welcoming you back to the Radisson Blu Grand Hotel Sofia!

Best regards,
Kiril Radoev
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 2 January 2014 via mobile

The staff is nice and helpful and if you are stopping in Sofia for business reason, it is a good option. The airport is quite closed, less than half an hour, and so is one of the main shopping streets of the city. As well as a few traditional restaurants for a nice local dinner!!

Stayed January 2014, travelled with friends
Helpful?
Thank Lup13_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review, 17 February 2014
Dear Lup13_13,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback via TripAdvisor.

I am really glad to hear that you enjoyed your stay with us and the facilities within and outside of the hotel. I would like to thank you for the nice comments about the staff.

I am looking forward to welcoming you back in our hotel in the near future!

Best regards,
Kiril Radoev
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 18 December 2013

To reach the city centre form the airport by taxi don't follow someone offering you taxi service, because they overcharge. Just follow the signs to the right and get to the taxi queue.
The hotel is an great choice to stay in Sofia. You can walk from the hotel to the city centre to visit and shopping.
The staff is very helpful and super friendly. I always stayed at the back of the hotel, and this was very quite.
Although the fitness is closed for refurbishing, they offer an alternative: Trinity fitness centre one street behind the hotel.
I will certainly return.

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Thierry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review, 23 December 2013
Dear Thierry D,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback via TripAdvisor.
It is really nice to hear that you enjoyed your stay in our hotel and Sofia as a whole.

I am looking forward to welcoming you back once your travel plans bring you to the area.

Best regards,
Kiril Radoev
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rhode Island
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 12 December 2013

Stayed in room 415 and it was center front so the views were very good. No problems with noise. Some small number of demonstrators would occasionally beat a drum. Very well behaved and not after 8 Pm while I was here. Several good restaurant within a couple of blocks. Star setup late checkout at 4pm and airport transportation.
All good and would definitely stay here again.

Room Tip: Room 415 was front center. Great view.
See more room tips
  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CaptnSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review, 23 December 2013
Dear CaptnSteve,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback via TripAdvisor.
I am glad to hear that you really had a great time in our hotel.
I am looking forward to welcoming you back at our hotel in the near future.

Best regards,
Kiril Radoev
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Grand Hotel, Sofia

Property: Radisson Blu Grand Hotel, Sofia
Address: pl.Narodno sabranie 4, Sofia 1000, Bulgaria (Formerly Radisson SAS Grand Hotel)
Phone Number:
Region: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Casino Hotel in Sofia
#7 Romantic Hotel in Sofia
#7 Business Hotel in Sofia
#8 Luxury Hotel in Sofia
#13 Family Hotel in Sofia
Price Range (Based on Average Rates): £
Hotel Class:5 star — Radisson Blu Grand Hotel, Sofia 5*
Number of rooms: 134
Official Description (provided by the hotel):
History Built at the end of the 1960s, the hotel is part of Bulgaria’s cultural heritage and is within the architectural ensemble shaping the National Assembly Square. Located at the heart of the city, the hotel is part of one of world’s biggest hotel chains – Carlson Rezidor HotelGroup. All rooms on its north facade are overlooking the building of the Parliament right in front the St. Alexander Nevsky Cathedral, the National Gallery for Foreign Art and other cultural monuments. The latest design was appointed to the London-based worldwide¬¬ recognized designer Francis Sultana. His elegant approach combines contemporary and classic design, leaving a sense of style from the art deco era. The guests can now enjoy not only custom-made furniture for the building’s interior but also art pieces by the world’s top contemporary artists. Location Radisson Blu Grand Hotel is situated right in the heart of the downtown, in the middle of the most notable historical monuments and attractions the city has to offer. It is in a busy interchange of Tzar Osvoboditel Blvd., which is the continuation of the one of Sofia’s major thoroughfare Tsarigradsko shose (fastest connection with Sofia Airport), and Vasil Levski Blvd. The hotel enjoys excellent visibility and benefits from its proximity to the main roads in the city, connecting the downtown area with the business areas and its top location, nightlife diversity wise. The area is a gathering point for people having the most preferable places for going out, combining trendy restaurants with the best known night clubs, opera house, theaters, etc. In only just a short walk one can enjoy a great variety of restaurants, bars, clubs, galleries, shopping areas and all types of trendy places the downtown offers. Facilities Radisson Blu Grand Hotel, Sofia currently has 142 rooms and apartments among which Business class and sumptuous Suits (with private balconies) giving unique views, a New York style restaurant on the Mezzanine level called Studio, due to the remarkable art pieces as part of its fully renovated interior inclusive of custom-made furniture, showcasing fresh international and local selections, a chic Lounge Bar, the place to enjoy a hot drink during the day or a fancy cocktail in the evening. On the same Mezzanine level there is a fully renovated conference center in elegant contemporary design. The famous, especially for Wedding celebrations & dinner cocktails, ballroom, has now a rentable area of 290 square meters and a capacity of 240 delegates in theatre style, completed by 3 break-out rooms with a capacity of up to 50 seats. They all offer much natural lighting, a lighting control system and modern audio-visual equipment in line with the Radisson Blu Experience Meetings concept. It is a new way Meetings & Events re-vitalise the positioning of the brand in the important Meetings, Incentives, Conferences & Events arena, and differentiate the brand offerings from those of our competitors. Experience Meetings concept provides meeting planners and delegates with the highest level of consistent product and service delivery, including the Brain Food strategy. This is a product for meetings and conferences developed in the partnership between the 5* Chefs of Radisson Blu and well known nutrition experts. Research over the past few years has shown that eating the correct nutrients, at the right times, improves our ability to learn and concentrate, promotes quicker reactions and even lowers stress levels. These are all factors that can affect the quality of a meeting. Brain Food helps ensure that all meeting participants remain healthy and alert all the way through a meeting. It is being served in the specious foyer on the Mezzanine level, perfect also for quick snack, coffee or cocktail at the Lobby bar area. A cozy Business Lounge with controlled access, guarantees privacy of the Business class guests and outside clients, who prefer to relax, read, catch up on e-mails, socialize or watch the favorite channels on 75” TV. This newly opened lounge, with inspirational atmosphere finished by contemporary art and natural daylight, offers comfortable seating areas to provide opportunities for semi-private meetings. The hotel hosts a nightclub, well-known brand in the night life scene of Sofia for years, as well as a fully renovated Casino. Just recently a Luxurious Asian restaurant opened at the ground floor level, offering the view of the Parliament square from inside and also from its outside garden. Yes I Can! The core service philosophy of the Rezidor Hotel Group is the unique Yes I Can! attitude towards all guests every day. As a result, guests with any request are met with a positive response, and made to feel that their well-being is the sole priority of the member of staff assisting them. Radisson Blu Grand Hotel, Sofia is proud to be the first Green Key Certificated Hotel in Bulgaria. Green Key Award is the largest eco-label for accommodation, recognized and supported by the World Tourism Organization and UNEP. This certificate guarantees to the guests that the hotel operates in a Think Planet way - reducing the environmental footprint without compromising comfort and quality: the award guarantees eco-friendly lights; reducing energy & water consumption; treating all waste water; recycling a maximum of waste and others, all in full compliance with the Responsible Business Policy of Rezidor Hotel Group. Taking responsibility for the environment and local community has been an important part of Rezidor's broader commitment to sustainable development since the first environmental policy back in 1989. ... more   less 
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Also Known As:
Radisson Blu Grand Hotel, Sofia Hotel Sofia
Radisson Sofia
Sofia Radisson

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