I have visited twice (Q4 2011 and Q4 2013) Once for a business trip and the second time for business and a short holiday break. This hotel was booked after a recommendation from a colleague plus my positive experience with the radisson blu chain. To summarise:
Location - excellent 5/5. very good if you want to explore a little during your stay. It's right in the centre of the town, a few minute walk from some of the attractions and also close enough walk to several good resraurants. Approx 40mins via taxi from the airport.
Room and Amenities - Good 5/5. I travel alot on business and usually opt for the radisson blu or hilton style chains as their tried and tested hotels with the right comfort, amenties I need and good service. This Radisson Blu is no different, the room, restaurant etc are all excellent with good attention to detail.
Both my rooms were good, not that large but of an adequate size with clever uses of storage space. All the usual radisson blue refinements you'd expect. It was also well designed and laid out.
Service - Good On Occasion 3.5/5. All the staff I came across were polite and curteous generally. However when delivered room service I was asked for a tip (a little rude to ask isnt it?). Secondly on one occasion I opted to give a tip and noted it on the the paper bill (which I would settle on my checkout). The waiter however asked that I give cash because it wouldnt go through otherwise, so begrudgingly I did and crossed out the paper tip. However on checkout I saw that he'd rewritten over my cross out and added another tip. Very rude! Luckily i checked the detail. I challenged this at reception and the staff member was very helpful and immediately corrected the matter after I noted the error on my invoice. This last issue was frustrating, however on the whole the hotel is good and on the majority of points lives up to the radisson blu name. I hope this issue with the one waiter was a one off and not a systemic concern.
I will be returning and I would happily recommend this hotel to others. Just check your invoice though people!
- Official Description (provided by the hotel):
- History Built at the end of the 1960s, the hotel is part of Bulgaria’s cultural heritage and is within the architectural ensemble shaping the National Assembly Square. Located at the heart of the city, the hotel is part of one of world’s biggest hotel chains – Carlson Rezidor HotelGroup. All rooms on its north facade are overlooking the building of the Parliament right in front the St. Alexander Nevsky Cathedral, the National Gallery for Foreign Art and other cultural monuments. The latest design was appointed to the London-based worldwide¬¬ recognized designer Francis Sultana. His elegant approach combines contemporary and classic design, leaving a sense of style from the art deco era. The guests can now enjoy not only custom-made furniture for the building’s interior but also art pieces by the world’s top contemporary artists. Location Radisson Blu Grand Hotel is situated right in the heart of the downtown, in the middle of the most notable historical monuments and attractions the city has to offer. It is in a busy interchange of Tzar Osvoboditel Blvd., which is the continuation of the one of Sofia’s major thoroughfare Tsarigradsko shose (fastest connection with Sofia Airport), and Vasil Levski Blvd. The hotel enjoys excellent visibility and benefits from its proximity to the main roads in the city, connecting the downtown area with the business areas and its top location, nightlife diversity wise. The area is a gathering point for people having the most preferable places for going out, combining trendy restaurants with the best known night clubs, opera house, theaters, etc. In only just a short walk one can enjoy a great variety of restaurants, bars, clubs, galleries, shopping areas and all types of trendy places the downtown offers. Facilities Radisson Blu Grand Hotel, Sofia currently has 142 rooms and apartments among which Business class and sumptuous Suits (with private balconies) giving unique views, a New York style restaurant on the Mezzanine level called Studio, due to the remarkable art pieces as part of its fully renovated interior inclusive of custom-made furniture, showcasing fresh international and local selections, a chic Lounge Bar, the place to enjoy a hot drink during the day or a fancy cocktail in the evening. On the same Mezzanine level there is a fully renovated conference center in elegant contemporary design. The famous, especially for Wedding celebrations & dinner cocktails, ballroom, has now a rentable area of 290 square meters and a capacity of 240 delegates in theatre style, completed by 3 break-out rooms with a capacity of up to 50 seats. They all offer much natural lighting, a lighting control system and modern audio-visual equipment in line with the Radisson Blu Experience Meetings concept. It is a new way Meetings & Events re-vitalise the positioning of the brand in the important Meetings, Incentives, Conferences & Events arena, and differentiate the brand offerings from those of our competitors. Experience Meetings concept provides meeting planners and delegates with the highest level of consistent product and service delivery, including the Brain Food strategy. This is a product for meetings and conferences developed in the partnership between the 5* Chefs of Radisson Blu and well known nutrition experts. Research over the past few years has shown that eating the correct nutrients, at the right times, improves our ability to learn and concentrate, promotes quicker reactions and even lowers stress levels. These are all factors that can affect the quality of a meeting. Brain Food helps ensure that all meeting participants remain healthy and alert all the way through a meeting. It is being served in the specious foyer on the Mezzanine level, perfect also for quick snack, coffee or cocktail at the Lobby bar area. A cozy Business Lounge with controlled access, guarantees privacy of the Business class guests and outside clients, who prefer to relax, read, catch up on e-mails, socialize or watch the favorite channels on 75” TV. This newly opened lounge, with inspirational atmosphere finished by contemporary art and natural daylight, offers comfortable seating areas to provide opportunities for semi-private meetings. The hotel hosts a nightclub, well-known brand in the night life scene of Sofia for years, as well as a fully renovated Casino. Just recently a Luxurious Asian restaurant opened at the ground floor level, offering the view of the Parliament square from inside and also from its outside garden. Yes I Can! The core service philosophy of the Rezidor Hotel Group is the unique Yes I Can! attitude towards all guests every day. As a result, guests with any request are met with a positive response, and made to feel that their well-being is the sole priority of the member of staff assisting them. Radisson Blu Grand Hotel, Sofia is proud to be the first Green Key Certificated Hotel in Bulgaria. Green Key Award is the largest eco-label for accommodation, recognized and supported by the World Tourism Organization and UNEP. This certificate guarantees to the guests that the hotel operates in a Think Planet way - reducing the environmental footprint without compromising comfort and quality: the award guarantees eco-friendly lights; reducing energy & water consumption; treating all waste water; recycling a maximum of waste and others, all in full compliance with the Responsible Business Policy of Rezidor Hotel Group. Taking responsibility for the environment and local community has been an important part of Rezidor's broader commitment to sustainable development since the first environmental policy back in 1989. ... more less
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- Also Known As:
- Radisson Blu Grand Hotel, Sofia Hotel Sofia
- Radisson Sofia
- Sofia Radisson